Irys One Intake now accepts Slack as a source of work. Users pick public or private channels to watch, new messages land as items on the intake register with attached files brought in as documents, and thread replies join the existing item. The connection is read only, does not post or delete in Slack, and pulls no history from before setup.
Buyer relevance. In house teams that get most requests in Slack can capture them without asking the business to change habits. The read only scope is easy to approve with IT, since the tool cannot write into the workspace.