Client Data in Training
Can material a lawyer puts into this product be used to train a model?
This is the first question a general counsel asks and the one most often answered in a sales call rather than in a contract. The distinction that decides it is not whether the vendor says it respects confidentiality, it is whether the commitment sits in the terms a client can hold the firm to. An opt out buried in an admin setting is a different risk posture from a contractual prohibition, and a marketing page that says "your data is secure" while the terms reserve a licence is a third thing again.
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Never, in the contract
The published terms prohibit training on customer content. Not a policy page, the agreement.
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Never, in policy only
A public policy or trust page states no training on customer content, with no matching term located in the published agreement.
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Opt out
Training occurs unless the customer turns it off.
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Opt in
Training occurs only where the customer has affirmatively enabled it.
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Terms silent
No located term or policy addresses the question either way.