Client Data in Training
Can material a lawyer puts into this product be used to train a model?
This is the first question a general counsel asks and the one most often answered in a sales call rather than in a contract. The distinction that decides it is not whether the vendor says it respects confidentiality, it is whether the commitment sits in the terms a client can hold the firm to. An opt out buried in an admin setting is a different risk posture from a contractual prohibition, and a marketing page that says "your data is secure" while the terms reserve a license is a third thing again.
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Never, in the contract
The published terms prohibit training on customer content. Not a policy page, the agreement.
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Purpose limited, in the contract
The customer agreement or data processing addendum contractually limits use of Customer Data to providing the contracted service, and no surface names training either way. The limit is bound, which a policy page is not, but it is not an express training prohibition. If any surface names training in either direction, one of the other values is true and this one is not.
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Never, in policy only
A public policy or trust page states no training on customer content, with no matching term located in the published agreement.
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Opt out
Training occurs unless the customer turns it off.
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Opt in
Training occurs only where the customer has affirmatively enabled it.
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Permitted, in policy only
Public material states that customer content trains, refines or personalizes models, with no matching term located in the published agreement. Any de identification, anonymization or aggregation qualifier is recorded in the summary.
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Permitted, in the contract
The published agreement expressly reserves a right to train on customer content, with no opt out located. Any de identification, anonymization or aggregation qualifier is recorded in the summary.
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Terms silent
A published agreement or policy exists and none of it addresses the question either way, or the document that would answer it could not be read and the summary names the retrieval limit. The summary states which shape the silence takes: an improvement right granted that never names training, or no improvement right granted at all.
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No agreement published
No customer agreement, terms of service or equivalent contract is published on any surface located, and no policy page states a position on training. Nothing is granted and nothing is withheld, so a client has no term to hold the firm to. Where a policy page does state a position, the row takes the matching policy value instead and the summary records that no agreement exists.