Newcode launched Configurable Skills, which turn a firm's processes, playbooks and risk positions into reusable agent capabilities written in plain language. Skills are built from firm instructions, approved knowledge, templates and examples of work to avoid, and the agent can turn a finished conversation into a skill. Administrators control who can create, edit, approve and publish skills, and who they are shared with.
Buyer relevance. The approval step decides whose judgment the agent repeats, so firms should treat publishing a skill like publishing a precedent. Sharing by team or practice group keeps a niche playbook from spreading firm wide.