Smith.ai upgraded its Lawmatics integration so both its AI Receptionist and Virtual Receptionist connect directly to a firm's Lawmatics account. After matter specific intake questions, the receptionist books the consultation onto the Lawmatics calendar during the call, then logs the new lead or existing client in Lawmatics with the call summary attached.
Buyer relevance. Firms that run intake in Lawmatics get booked consults and intake records without staff retyping call notes. Scheduling can be switched on per caller type, and Smith.ai says AI Receptionist bookings carry no per appointment live agent charge.