Agiloft vs Lexagle: how they compare in 2026

A
Agiloft profile
L
Lexagle profile
Last verifiedOctober 16, 2026

Agiloft suits a legal operations team that wants configurable contract workflows, custom extraction models and answers linked to agreement text. Lexagle puts a more specific approval mechanism at the center of Document Guard: customer rules produce a green, amber or red outcome, with edits to a protected version forcing another review. Its regional focus may appeal to organizations operating across Asia Pacific. The data terms also differ. Agiloft requires explicit prior written consent before customer data trains AI models, while Lexagle's displayed terms permit certain aggregated or nonidentifying information to support machine learning. In that contractual distinction, AI Legal Index finds a clearer consent requirement at Agiloft. Lexagle remains a candidate when version integrity and automated playbook routing outweigh the need for Agiloft's broader configuration and model tooling.

At a glance

Category
AgiloftContract Review & Drafting
LexagleContract Review & Drafting
Founded
Agiloft1991
LexagleNot published
Headquarters
AgiloftRedwood City, California, United States
LexagleSingapore
Last verified
AgiloftOct 8, 2026
LexagleOct 16, 2026

All 15 axes, side by side

The same grid applied to every vendor in the index, graded from public sources. Hover a grade to see what the letter means on that axis.

AI Centrality

How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.

Agiloft
BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a document or workflow system.

AI Trainer, ConvoAI Document Q&A, the GenAI Prompt Lab, generative redlining and Screens are sold as AI Applications on top of Agiloft's contract lifecycle management platform. The platform's workflows, repository, approvals and integrations predate them. The Services Agreement defines AI Applications as functionality made available as part of the subscription and specified in the order. The Supplemental Terms govern them as a separate add on class. The models drive these features, and the CLM itself runs without them.

Lexagle
BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a document or workflow system.

Lexagle combines a conventional contract workspace with Lexie and Document Guard. Lexie drafts from approved templates, proposes clauses, extracts metadata and answers questions about agreements. Document Guard inspects clauses against a company's playbook and uses the result to permit signing, route a partial match to a person or block an unacceptable contract. It also requires another review when a protected version changes. These functions make AI part of the contract approval process, beyond a separate writing assistant. Templates, collaboration rooms, signatures and the repository still have value without those models, so the wider platform does not depend entirely on AI.

Citation Accuracy and Hallucination Disclosure

Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.

Agiloft
BB on Citation Accuracy and Hallucination DisclosureGrounding is real and documented, with linked primary sources and a described retrieval method, short of published accuracy figures an outsider can test.

ConvoAI Document Q&A ties each answer to the passage in the contract that supports it and lets the user jump to the highlighted text, which the vendor calls white box AI. Section 9.3(c) of the Services Agreement states that AI features exhibit varying degrees of accuracy. The Supplemental Terms require the customer to check output independently. Agiloft publishes no accuracy figure, test set, benchmark or evaluation. The tool reads the customer's own contracts rather than primary law, so questions of legal authority do not arise.

Lexagle
CC on Citation Accuracy and Hallucination DisclosureAccuracy is asserted without measurement, or grounding is claimed while output cites sources the reader cannot open and verify.

Document Guard compares agreement language with customer rules, highlights risky provisions and explains why a clause was flagged. The user can inspect the contract and the applicable playbook. Lexie also answers questions using the organization's contracts and institutional information. Lexagle promises consistent assessments through low temperature settings and fixed response parameters, but does not provide a reproducible accuracy test, error breakdown or hallucination rate. A claim of complete playbook alignment is not accompanied by test conditions. The material does not establish that every generated answer carries a link to its supporting passage or that suggested legal language has been independently validated.

Autonomy and Oversight Model

What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.

Agiloft
BB on Autonomy and Oversight ModelA written commitment that the models work alongside a supervising lawyer, with real review surfaces, short of the full control structure: commonly the threshold at which the system stops or what happens after it is wrong.

Agiloft's AI features are built so that a person reviews what the models produce. Generative redlining proposes insertions and deletions against approved clause language for a negotiator to accept. Agiloft's own product lead describes it as best used where the language differs in substance, not for minor edits. AI Trainer lets a firm decide what the review model looks for, and ConvoAI answers link to the source text so a user can verify them. Section 2.3(c) of the Services Agreement makes the customer solely responsible for evaluating output. Agiloft does not publish a threshold at which any AI Application acts without a person, or a route for correcting a wrong output beyond the customer's own review.

Lexagle
AA on Autonomy and Oversight ModelWhat the system runs alone, what constrains it, and how a lawyer checks it are all published: modes, thresholds, review surfaces, and the route a matter takes back to human judgment. A categorical limit on a named mode or tier, stating what its output may not be used for, meets the threshold limb without a number.

Document Guard has an explicit three state control scheme. A compliant agreement can proceed directly to signing, a partially compliant agreement is diverted for human review, and a noncompliant agreement is blocked or escalated. Legal teams define the rules in plain English, including payment, liability and jurisdiction requirements. Routing is driven by AI extracted information rather than a person selecting every action. A digital seal ties the compliance result to a particular version; external edits or a replacement upload trigger lockdown and another AI evaluation. This explains both the permitted unattended action and the circumstances requiring intervention, although it does not establish error rates.

Operational and Outcome Evidence

Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.

Agiloft
CC on Operational and Outcome EvidenceCustomer logos and unattributed testimonials stand in for evidence, or results are quoted with no basis stated.

The vendor states a 99.6 percent implementation success rate without saying how it is measured, and describes its customers as some of the largest companies. The pages carrying these claims name no customer deployment. The site navigation also links a customer stories page and the Pacesetter awards.

Lexagle
BB on Operational and Outcome EvidenceReal deployment evidence with substance, short of full attribution or measurement: a named customer without figures, or figures without the named customer.

Yamaha Motor Philippines is a named customer describing improved contract visibility, approvals and signing. Lexagle also describes deployments for a global financial institution, a property developer and a state lottery, but those organizations are unnamed. Its promotional results include shorter contract cycles, reduced administrative work and a high satisfaction percentage. Those figures do not share a published sampling method or an independently reproducible baseline. The Document Guard testimonials identify job titles and sectors without customer names. There is therefore support for operational use of the broader platform, while the measured accuracy and incremental benefit of its current AI gatekeeper remain uncertain.

Privilege and Confidentiality Posture

How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.

Agiloft
BB on Privilege and Confidentiality PostureSubstantive published commitments on confidentiality and training use, short of the full picture: commonly silence on segregation between users or matters, or on what the underlying model provider may retain.

Section 2.3 of the Services Agreement and section 1 of the Supplemental Terms provide that customer data is not used to train AI Applications or AI Models without the customer's explicit prior written consent. Section 4.3 extends that consent requirement to developing or improving the services at all. The platform is offered single tenant or multitenant by order, and section 2.2 confines Agiloft's use of customer data to providing and maintaining the services. Section 14.3 deletes customer data within thirty days of termination, and section 4.2 allows export at any time. Microsoft Azure OpenAI is named as a subprocessor, and its temporary storage of input and output for abuse monitoring is disclosed. AI service providers are defined as those on the published subprocessor list. The agreement does not address attorney client privilege or work product.

Lexagle
BB on Privilege and Confidentiality PostureSubstantive published commitments on confidentiality and training use, short of the full picture: commonly silence on segregation between users or matters, or on what the underlying model provider may retain.

Lexagle describes separate customer datastores, application controls that prevent access across customers and tests that block a release if separation fails. Administrators can assign permissions for individual platform components, and internal collaboration rooms separate private discussion from counterparty work. Its displayed service terms also impose confidentiality obligations, but permit analysis of customer information to improve services and expressly allow certain aggregated or nonidentifying data to train machine learning. That permission matters for confidential contracts even when natural persons cannot be identified. No attorney client privilege preservation undertaking or detailed explanation of how legal matter restrictions apply to AI answers is provided.

UPL and Professional Responsibility Posture

Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.

Agiloft
BB on UPL and Professional Responsibility PostureA real position is published on advice versus tooling, short of full treatment: commonly a disclaimer without the supervision and competence dimension, or silence on jurisdiction limits.

Section 9.3(b) of the Services Agreement states that Agiloft is not an attorney or law firm or a substitute for one. It adds that Agiloft does not provide advice, explanation, opinion or recommendation about legal rights, remedies, defenses, options, selection of forms or strategies. Section 9.3(c) and the Supplemental Terms state that AI output may be inaccurate and must be verified independently. The product is sold to legal and procurement teams. Agiloft's published terms do not describe how the product supports a supervising lawyer's duties, and name no jurisdiction limit beyond export control.

Lexagle
BB on UPL and Professional Responsibility PostureA real position is published on advice versus tooling, short of full treatment: commonly a disclaimer without the supervision and competence dimension, or silence on jurisdiction limits.

The service terms expressly state that Lexagle is not a law firm, does not provide legal advice and does not create a lawyer client relationship. They also state that it carries no professional indemnity insurance and leave legal suitability and conclusions with the customer. Document Guard can apply a legal team's playbook, but passing its rules does not establish the legal effect of an agreement. The product is promoted to law firm partners and associates as well as corporate teams, while the displayed terms restrict third party service provision. That unresolved scope difference matters before using it for external client work.

AI Governance and Bias Disclosure

Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.

Agiloft
CC on AI Governance and Bias DisclosureResponsible AI principles are published without a mechanism, a testing regime, or anything a buyer could audit.

The vendor markets white box AI that shows its reasoning by linking answers to source text. The Supplemental Terms bind customers to the Microsoft AI Code of Conduct, OpenAI usage policies and the AWS responsible AI policy, and section 3 warrants that insights from usage data are anonymized. Agiloft's terms and product pages set out no responsible AI framework of its own, no ISO 42001 or equivalent standard, no description of testing before release and no statement about uneven output. They name no accountable owner for AI governance. Agiloft also runs a trust portal at trustportal.agiloft.com.

Lexagle
DD on AI Governance and Bias DisclosureNo governance position published for a system whose output affects legal outcomes.

Lexagle describes client defined rules, low temperature model settings and automated checks on software access controls. These explain parts of application behavior, but not a company program for governing AI development and release. There is no named AI risk owner, published bias evaluation, testing across languages or report of recurring model failures and corrective action. The platform's regional compliance claims and security certifications address other responsibilities. Legal teams can control the standards used to approve their own contracts, yet the vendor does not explain how it assesses systematic errors in the underlying models or decides when a changed model is ready for use.

AI Safety and Data Stewardship

Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.

Agiloft
BB on AI Safety and Data StewardshipSubstantive published policy covering most of the ground, short of the full set: commonly no named subprocessor list or no stated incident practice.

Section 14.3 of the Services Agreement deletes customer data within thirty days of termination unless law requires longer, and section 4.2 allows export at any time. A subprocessor list is published at a stated URL, and AI service providers are defined by reference to it. Section 16.2 commits to emailed notice of updates to the list. The Supplemental Terms disclose Microsoft's temporary storage of AI content for abuse monitoring. Section 5.1 commits to organizational, physical and technical precautions against access by employees and subcontractors. Agiloft also publishes a security page and a trust portal. Section 5.3 gives the customer a route for reporting incidents, and an incident notification commitment sits in the DPA.

Lexagle
BB on AI Safety and Data StewardshipSubstantive published policy covering most of the ground, short of the full set: commonly no named subprocessor list or no stated incident practice.

The security policy describes encryption in storage and transit, isolated customer datastores, component permissions and an incident process with prompt written notice once a breach affecting customer data is verified. The privacy notice names several service providers and describes retention for account operation, legal requirements and other stated purposes. It promises deletion or anonymization once information is no longer needed, without a complete schedule for contract content, AI prompts, outputs and backups. The service terms separately permit some improvement and machine learning uses after the subscription ends. This provides several concrete controls, while leaving the full AI data lifecycle and model processor arrangements incomplete.

AI Liability and Recourse

What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.

Agiloft
AA on AI Liability and RecourseWhat the vendor stands behind when its output is wrong is published and specific: indemnity scope, caps, carve outs, and any insurance or warranty a buyer can actually invoke.

Section 10.1 of the Services Agreement, version 1.2 of 22 July 2026, gives an indemnity for intellectual property infringement. A second indemnity covers unauthorized disclosure or misuse of customer data resulting from a breach of the data use or security obligations. Section 10.2 sets out exclusions, and the mitigation remedies include a pro rata refund. Section 11 caps each party at twelve months' fees and raises the cap to three times that for breaches of the security, confidentiality and compliance sections. Gross negligence, willful misconduct, fraud and the indemnities sit outside any cap. Section 9.2 warrants material conformity, with a remedy of repair or refund. The Supplemental Terms state that AI output is provided as is and that Agiloft has no liability for any damages arising from use of output. Neither document mentions insurance.

Lexagle
BB on AI Liability and RecourseA real published position on liability, short of the full picture: commonly a stated indemnity without scope or caps.

Lexagle undertakes to defend customers against specified infringement claims concerning the service, including Singapore patent, copyright, trademark, database and confidentiality rights. That is an ordinary service indemnity, with procedural conditions and an exclusive remedy provision; it does not expressly cover fabricated legal analysis or defective AI drafting. The displayed terms disclaim legal suitability and accuracy, assign responsibility for conclusions to the customer and exclude consequential losses. They also state that Lexagle has no professional indemnity insurance. The combination provides some recourse for a defined class of service claims, without an affirmative warranty or specific remedy for an AI generated clause that causes loss.

Practice Systems Integration Depth

How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.

Agiloft
BB on Practice Systems Integration DepthReal integrations exist and are documented, short of depth: named connections without a description of what they actually move.

The Integration Hub is an embedded integration platform powered by Workato. Agiloft states that the hub connects its platform to hundreds of other systems through connectors and recipes. Public help documentation sits on the Agiloft wiki, and the Services Agreement addresses Third Party Services. The pages describing the hub cover its depth in general terms and do not say what a firm must configure or which systems sync in which direction. Agiloft also publishes an integrations page.

Lexagle
BB on Practice Systems Integration DepthReal integrations exist and are documented, short of depth: named connections without a description of what they actually move.

Lexagle supports single sign on through Microsoft Azure and offers APIs for connecting contract information with existing business systems. Its service terms describe optional transfers of completed contracts to Google Drive and individual PDF downloads. Collaboration rooms keep internal discussion separate from external negotiation, while the repository supplies contract data for reminders and other workflows. The vendor also describes Oracle connectivity and transfers to ERP systems. These are identifiable connection and transfer functions, although the published material does not provide a complete implementation account covering field mappings, permission inheritance, synchronization failures and conflict handling across those systems. Custom integration scope is settled during the commercial discussion.

Deployment Model and Data Residency

Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.

Agiloft
BB on Deployment Model and Data ResidencyDeployment model is stated clearly with partial residency detail, or residency is offered without the processing location being addressed, or the tenancy model is stated on its own with no residency detail published.

The Services Agreement defines the core platform as available on a single tenant basis, meaning a dedicated cloud environment for one customer, or on a multitenant basis. The order selects between them. An EU Data Act addendum exists for EU customers. The published terms state no region list, hosting provider or processing location for the AI providers. Additional security resources are available through Agiloft's trust portal.

Lexagle
BB on Deployment Model and Data ResidencyDeployment model is stated clearly with partial residency detail, or residency is offered without the processing location being addressed, or the tenancy model is stated on its own with no residency detail published.

Lexagle's security policy places its hosted service and customer data on AWS in Singapore. The displayed service terms nevertheless allow personal data to be transferred or stored outside Singapore, and the privacy notice also contemplates processing at partner facilities. A newer product article describes Lexie processing as resident with the client, with no client data sent to Lexagle servers or third parties. It does not explain how that arrangement relates to the hosted platform or which product configurations receive it. Customers therefore have several location statements, but no single published architecture that resolves storage, inference, remote access and the available deployment choices.

Security Certifications and Trust Center

Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.

Agiloft
BB on Security Certifications and Trust CenterCertification is real and stated, short of accessible evidence: a named standard without scope, date, or a way to obtain the report.

Section 5.2 of the Services Agreement states that Agiloft has completed audits by an independent auditor of the design and effectiveness of its security controls. Customers may obtain the reports through the trust portal at trustportal.agiloft.com, where they are treated as confidential information. The agreement does not name the audit standard, the auditor or the coverage period, or say whether a prospect can obtain a report without asking.

Lexagle
BB on Security Certifications and Trust CenterCertification is real and stated, short of accessible evidence: a named standard without scope, date, or a way to obtain the report.

Lexagle names ISO 27001:2022, SOC 2 Type I and Type II, and CSA STAR Level 2 among its security credentials. Its security policy adds details about encryption, deployment tests, access controls, incident response and AWS hosting. Those statements are more specific than a generic promise of secure contracts. The public materials do not supply the audit period, named assessor or complete reports establishing which services and AI components were covered. Separate claims of alignment with other industry and regulatory frameworks should not be treated as additional certifications. The credentials concern information security controls rather than the legal accuracy of generated contract language.

Model Supply Chain Disclosure

Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.

Agiloft
BB on Model Supply Chain DisclosureThe supply chain is partly disclosed: providers named without change notification, or architecture described without the providers.

The Supplemental Terms name Microsoft Azure OpenAI Service as the provider behind certain AI Applications. They disclose that Microsoft temporarily stores input and output for abuse monitoring, with human review of flagged content. The incorporated acceptable use policies are Microsoft's, OpenAI's and AWS's, which identifies the set of providers. AI service providers are defined as those on the published subprocessor list, and section 16.2 commits to emailed notice of changes to that list. The terms name no model and state no inference location.

Lexagle
CC on Model Supply Chain DisclosureThe vendor refers to advanced or proprietary models without identifying what sits underneath.

Lexie is described as Lexagle's proprietary legal AI engine, trained on client specific contracts, approval knowledge and other institutional information. Document Guard adds low temperature settings, fixed response parameters and customer playbook context. These details identify the intended behavior and some training inputs, but not a foundation model family, inference provider or complete chain of model subprocessors. AWS hosting alone does not establish which model performs a review. There is also no published procedure for notifying customers before a model supplier or model version changes. The branded engine name consequently offers limited visibility into the technology handling confidential legal content.

Commercial Transparency

Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.

Agiloft
BB on Commercial TransparencyReal pricing is published for part of the range, with enterprise tiers withheld, or the unit and structure are stated without the figure.

Astra has a free plan with 1,000 monthly analysis units and up to three custom playbooks. Word review and redlining do not consume those units. Pro starts at $120 per month with annual billing and offers larger analysis allowances and unlimited custom playbooks. Advanced has custom pricing, single sign on and dedicated support. The broader CLM subscription still uses an order specifying user types, quantities and additional services. Enterprise implementation is handled by Agiloft or a partner. The Astra entry rate does not establish the price of CLM deployment, its integration package or every enterprise configuration.

Lexagle
CC on Commercial TransparencyPricing is gated behind a demo request while tier names and feature splits are published, so the shape is visible and the number is not.

Lexagle prices a selected combination of modules after a discussion of business workflows, localization needs and implementation scale. Its menu includes contract management, signing, document management, vendor management and intellectual property management. The resulting package is customized, with no published entry amount, standard user allowance, contract volume unit or AI consumption rate. The acceptable use policy allows extra charges or restricted capacity for excessive usage, but supplies no numerical boundary. Implementation fees and a separate price for Document Guard are also unspecified. A proposal must therefore establish both the functional scope and the cost of growth before a buyer can estimate ongoing spend.

Firm and Practice Coverage

Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.

Agiloft
BB on Firm and Practice CoverageSegment and practice coverage is described with substance, short of the boundaries: what is supported is clear, what is not is left open.

Solution pages address legal and procurement functions and seven industries, and the product is sold to enterprises. The platform is offered single tenant or multitenant, with an EU addendum. The Services Agreement bars use for high risk activities. Agiloft's pages name no contract type or practice area as unsupported and describe no law firm use.

Lexagle
BB on Firm and Practice CoverageSegment and practice coverage is described with substance, short of the boundaries: what is supported is clear, what is not is left open.

Lexagle serves legal, sales, procurement and HR teams, with industry examples in banking, telecommunications, manufacturing, property and other sectors. Its headquarters and regional focus are in Singapore, and it describes customers across Asia Pacific and other markets. Document Guard is also promoted to law firm partners, associates, legal operations and compliance professionals. Malaysian contract and digital signature laws receive explicit attention in the product explanation. Broader claims of multilingual and jurisdictional adaptability do not include a tested coverage matrix or exclusions for particular legal tasks. The displayed restriction on providing services to third parties also needs reconciliation with the law firm audience.

The 12 legal signals, side by side

Recorded rather than graded. These are the questions a practitioner has to answer before a tool touches a client matter, and the answers are taken from public material only.

Client Data in Training

Can material a lawyer puts into this product be used to train a model?

Agiloft
Opt in

Training on customer data happens only if the customer affirmatively enables it, and the switch is written consent under the agreement. Agiloft's service and supplemental terms require explicit prior written customer consent before client content is used to train an AI model. Section 4.3 provides that Agiloft does not use customer data to develop or improve the services without the same consent. Usage data, defined to exclude the contents of customer data, may be used to improve the AI Applications.

Lexagle
Permitted, in the contract

The displayed service terms permit analysis of customer information to improve Lexagle offerings during and after the subscription. They expressly allow use or disclosure in aggregate form, or another form that does not identify a natural person, including training machine learning algorithms. A separate confidentiality clause permits customer insights to improve services for other customers. This is a contractual permission with stated limits, rather than an assurance that confidential agreement content is excluded from all model development.

Prompt and Output Retention

How long does the product keep what a lawyer typed, and can that be set to zero?

Agiloft
Disclosed fixed window

Section 14.3 of the Services Agreement deletes all customer data, which includes input and output, within thirty days of termination unless law requires longer. Section 4.2 allows export at any time during the term. The Supplemental Terms disclose that Microsoft temporarily stores AI input and output for debugging and abuse monitoring. The terms set no shorter or configurable window for prompts and outputs during the term, and the customer cannot change the published period.

Lexagle
Disclosed without a period

Lexagle retains personal information for the account relationship and other stated legal or operational needs, then deletes or anonymizes it when no longer required. The service terms preserve some analysis and improvement rights after termination. Neither statement supplies a complete retention timetable for prompts, generated clauses, model logs or backup copies. The separate claim of client resident AI processing does not establish a default zero retention setting for the hosted contract repository or its supporting systems.

Ethical Walls and Matter Segregation

Does retrieval respect the firm’s ethical walls, or can the model read across them?

Agiloft
Own model, documented

The Services Agreement sets out separation at the tenant level. It defines single tenant as a dedicated cloud environment for one customer and multitenant as an environment that may be shared, with the choice made in the order. Section 2.2 confines Agiloft's use of customer data to providing the services. The agreement does not describe matter level or department level walls within a customer's instance, or how the AI Applications respect user permissions. Agiloft also publishes a security page.

Lexagle
Own model, documented

Customer information sits in separate datastores, with application controls intended to prevent one customer accessing another's data. Lexagle describes tests of that separation that run on each code update and prevent release on failure. Administrators can set permissions for individual components, and internal rooms separate private collaboration from counterparties. These are described tenant and workspace controls.

They do not establish a complete ethical wall model within a law firm or prove that every AI response inherits exclusions for a particular client matter.

Third Party Request and Subpoena Notice

If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?

Agiloft
Notice committed

Section 7.3 of the Services Agreement permits disclosure of confidential information, which includes customer data, to the extent required by law. Where legally permitted, the receiving party must give the disclosing party prompt notice of the compelled disclosure and reasonable assistance should it wish to contest it. Section 5.1 refers to the same clause for compelled access to customer data. Agiloft publishes no transparency report.

Lexagle
Disclosure addressed, notice absent

The privacy notice permits disclosure to courts, regulators and other authorities where required, and the displayed confidentiality terms make an exception for legally required disclosure. Neither gives the affected customer a specific advance notification commitment or a process for contesting a demand. Security breach notices concern a different event and cannot substitute for notice of compelled access. There is also no recurring report of government requests that would explain how such demands have been handled.

Primary Law Corpus Provenance

Where does the law in this product come from, and does the vendor have the right to use it?

Agiloft
Not addressed

The product is not built on a legal corpus. ConvoAI answers questions about the customer's own contracts with links to the source passage, AI Trainer learns from the customer's own documents, and generative redlining works from the customer's approved clause language. Agiloft's news releases and terms name no primary law source, license or update cadence.

Lexagle
Jurisdictions only

Document Guard describes training on principles of the Malaysian Contracts Act 1950 and refers to Malaysian digital signature requirements. Lexie also uses customer contracts and institutional approval knowledge. The product does not enumerate a licensed collection of statutes, cases or commentary behind its legal suggestions, nor explain how external legal material is updated. Naming a jurisdiction and selected legislation gives some geographic context without establishing the provenance or usage rights for the full legal knowledge used by the models.

Good Law Verification

Does the product tell you when the authority it just cited has been overruled?

Agiloft
Not addressed

The product does not retrieve or cite primary law. Its output is contract answers, redlines and extracted data, and its published materials do not address checking authority for subsequent history.

Lexagle
Not addressed

Lexagle's review process measures contract language against organizational rules and highlights deviations. It does not identify a licensed citator, a judicial treatment database or an equivalent mechanism for determining whether a cited legal authority remains reliable. The reference to Malaysian contract law is not a treatment history service. A green compliance result therefore concerns the supplied playbook and workflow, while the continuing validity of the legal assumptions behind that playbook remains a separate responsibility.

Refusal and Uncertainty Behavior

What does the product do when the answer is not in the corpus?

Agiloft
Documented

ConvoAI Document Q&A links each answer to the supporting passage so the user can verify it in the source, which the vendor markets as white box AI. The product documents how a user checks an answer rather than what the model does when it cannot answer. Neither the February 2025 release nor the terms state an abstention path or confidence signal for questions with no supporting passage. The terms require independent checking of every output.

Lexagle
Not addressed

Amber and red outcomes divert or block agreements that fail customer rules. They are defined compliance states, rather than an explanation of how Lexie responds when it lacks enough information to answer a legal question. No refusal policy describes unsupported jurisdictions, conflicting authorities or uncertain interpretation, and no published confidence measure supplies a defined response to those problems. Low temperature settings may limit variation in responses, but they do not by themselves show when the system will decline to answer.

Fabricated Citation Record

Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?

Agiloft
None located

As of October 15, 2026, the AI Hallucination Cases database has no tool entry naming Agiloft or its Astra product. An unrelated reference to AstraZeneca does not identify this contract software. Agiloft's playbook review and contract questions can still generate material requiring lawyer verification. The absence of a named court entry concerns the database's case coverage and does not measure the correctness of any particular generated clause or answer.

Lexagle
None located

The October 16, 2026 review of the Charlotin database found no Lexagle entry in the AI tool field or elsewhere in the case information. Lexagle's primary workflow concerns private contract review and approval rather than generation of court submissions, which may affect the visibility of an incident in a litigation database. This absence does not establish a hallucination rate or rule out unsupported legal assertions in suggested clauses, explanations or answers about agreements.

Bar Guidance Alignment

Has the vendor engaged in public with the ethics opinions its buyers are bound by?

Agiloft
Not addressed

Section 9.3(b) of the Services Agreement addresses the line between tooling and legal advice, and the Supplemental Terms incorporate the AI providers' acceptable use policies. Neither the terms nor Agiloft's news releases name an ethics opinion, bar rule or professional responsibility framework, or any bar or regulator guidance on lawyers' use of AI.

Lexagle
Not addressed

Lexagle expressly distinguishes its software from legal advice and assigns responsibility for conclusions to customers. Its regional materials discuss contract, signature and data protection requirements, but do not map AI features to a named bar opinion or professional conduct framework. Approval routing and private collaboration rooms may assist a lawyer's working practices. The vendor does not explain how those controls satisfy jurisdiction specific duties of competence, client communication, confidentiality and supervision when using generative AI.

Billing and Fee Posture

Does the vendor address what happens to the bill when the work takes an hour instead of six?

Agiloft
Outside the fee relationship

The product is sold to legal and procurement teams inside companies, which bill no client, so it sits outside a lawyer to client fee relationship. Agiloft frames its savings in cycle time and negotiation loops rather than fees. Its materials do not address how AI assisted work is recorded or disclosed on a bill, and no law firm is a named buyer segment.

Lexagle
Savings claims only

Document Guard is promoted to law firm partners and associates for faster due diligence and routine review. Lexagle also advertises reduced administrative work and shorter contract cycles across its wider customer base. It does not provide a client fee allocation method, a billing disclosure template or a record of how time saved by AI changes the charge to a legal client. Those efficiency claims therefore remain separate from the lawyer's professional responsibility for the fee ultimately billed.

Outside Counsel Guideline Readiness

Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?

Agiloft
Subprocessors listed

Agiloft publishes a current subprocessor list, and the Services Agreement defines AI service providers as the third party AI providers listed on it at a stated URL. The agreement commits to emailed notice of updates. The Supplemental Terms name Microsoft Azure OpenAI Service, disclose its content handling, and incorporate the Microsoft, OpenAI and AWS policies. The DPA is published. Together the terms give a firm material it could show a client.

Lexagle
Subprocessors listed

The privacy notice names several service providers, including Heap, FullStory, Google analytics services, Intercom and SendGrid, and the security policy identifies AWS hosting. That gives part of the supplier information needed for a client approval discussion. It does not identify the complete model supply chain or provide a prepared outside counsel AI disclosure package. A legal team would still need the applicable contract, processing configuration and client specific restrictions to assess whether a proposed matter can use the service.

Court Disclosure Support

If a judge’s standing order requires an AI disclosure, can the product produce one?

Agiloft
Not addressed

ConvoAI's source linked answers let a user verify each answer inside the product. Agiloft's news releases and terms do not describe exporting a record of the model used, sources and human verification for a court, or certifying AI assisted work. The product produces no work product meant for court.

Lexagle
Partial record

Lexagle records contract changes, approval activity and signing events. Document Guard binds its compliance result to a version and requires renewed evaluation after an external change, helping distinguish an approved draft from a later upload. These controls can support an account of the agreement's history. They do not supply a complete export of model identity, prompts, generated text and counsel's verification, or a prepared court declaration explaining AI use in a filed document.

What neither one publishes

The questions both sides leave open

Derived from the records above rather than written, so it cannot favor either vendor. Take these into both conversations and ask each side the same question.

Signals neither addresses in public material
  • Good Law Verification
  • Bar Guidance Alignment

Which one fits

Choose Agiloft if

  • Custom extraction models and configurable workflows are central to the implementation.
  • Reviewers need agreement answers linked to highlighted source text.
  • A written consent requirement for model training is a procurement condition.

Choose Lexagle if

  • The priority is a playbook gate before an agreement reaches signing.
  • External edits must invalidate the previous compliance result.
  • Regional support and contract operations across Asia Pacific shape the rollout.

In summary

Agiloft

Agiloft combines configurable contract lifecycle workflows with AI Trainer, source linked agreement questions and generative redlining. Its Integration Hub connects contract information with business systems through Workato, and it offers single tenant and multitenant arrangements.

Source: AI Legal Index, 2026

Lexagle

Lexagle brings drafting, signatures and collaboration into a shared contract platform. Document Guard binds a compliance result to one version and diverts partial matches to people, making approval control a concrete part of its AI workflow.

Source: AI Legal Index, 2026

Questions buyers ask

How do Agiloft and Lexagle return agreement issues to reviewers?

Agiloft links ConvoAI answers to highlighted text and supports review models and redlines. Lexagle assigns compliance states and diverts partial matches for human review, with noncompliant agreements blocked or escalated. From the AI Legal Index, based on each vendor's own published materials as of October 16, 2026. No vendor pays for placement.

Which product exposes more of its AI supplier?

Agiloft names Microsoft Azure OpenAI Service in its contractual materials. Lexagle describes its proprietary Lexie engine and model settings without identifying the full underlying model supplier chain. From the AI Legal Index, based on each vendor's own published materials as of October 16, 2026. No vendor pays for placement.

Does a Lexagle digital seal validate the legal advice?

The seal binds a compliance result to a version and detects later changes. It does not establish legal accuracy, and Lexagle's terms disclaim legal advice and leave conclusions with the customer. From the AI Legal Index, based on each vendor's own published materials as of October 16, 2026. No vendor pays for placement.

How should the training permissions affect an Agiloft versus Lexagle decision?

The relevant distinction is permission to reuse customer information, not simply a security badge. For this choice, AI Legal Index identifies Agiloft's prior written consent condition and Lexagle's express permission for certain aggregated or nonidentifying data.

Disclosure

Neither vendor paid for inclusion, placement or a grade, and neither reviewed this page before it published. Everything on it comes from public material on the dates shown. How the index grades.

Agiloft's configuration and tenancy choices and Lexagle's module scope affect implementation. Their signed orders may add terms beyond the published agreements.

Contact

Correct a record, or ask how something was graded

Every grade and every signal on this index is drawn from public sources and dated. If a record is wrong, out of date, or missing an artifact the index did not locate, send the source and it will be reviewed and the record redated. Vendors are welcome to submit documentation. Nothing on this index is for sale, including a listing, a placement, or a grade.

AI Legal Index

The AI Legal Index is an independent index that tracks changes to AI vendors in legal. It holds 462 vendors across 9 categories, each graded on the same 15 capability axes and recorded against 12 legal signals, from public sources. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
October 16, 2026
The AI Legal Index is an editorial reference. It is not a regulatory body, not a law firm, and nothing published here is legal advice or a recommendation to retain or avoid a vendor. Records are verified against published sources, bar guidance and public court records. Where a record reads not addressed, the material was not located in public sources on the date shown. See the Methodology page for evaluation standards and limitations.
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