Alexi vs Caseway: how they compare in 2026
Alexi and Caseway are both Canadian AI legal research tools that answer questions with citations to Canadian and United States case law. Alexi is stronger on measured accuracy and isolation. It entered the independent Vals Legal AI Report, scoring a 77 percent weighted aggregate and placing second of four systems, and gives each firm its own single tenant environment under SOC 2. Caseway is stronger on its published terms and price. Its agreement keeps no session content by default and deletes uploads within 24 hours. It commits to notice before compelled disclosure and indemnifies customers against infringement claims. Caseway also states that material entered is not privileged. Its assistant costs CA$49 a month, and case search is free without an account. Alexi is priced through a demo request.
Which one fits
Choose Alexi if
- You want accuracy measured by someone else. Alexi entered the 2025 Vals Legal AI Report, which scored 200 attorney sourced research questions on a published rubric, and placed second of four systems at a 77 percent weighted aggregate against a 69 percent lawyer baseline.
- Your firm's data must stay walled off from other firms. Alexi gives each firm a fully isolated single tenant instance covering retrieval, workflows and memory, offers private cloud deployment, and states that prompts and documents never train global models.
- Your security team needs documents. Alexi states SOC 2 certification, publishes a subprocessor list on its trust center and releases its SOC 2 reports, penetration test and security policies there on request, and it integrates with iManage.
Choose Caseway if
- You want retention and training terms in the contract. Caseway's agreement sets a zero retention default for session content, uploads and prompts, deletes uploaded documents within 24 hours, and bars training public AI models on customer input.
- You want to try the corpus before you pay. Caseway's CaseLite searches Canadian and US decisions free without an account, its methodology page lists what the corpus does not cover, and its assistant costs CA$49 a month, with discounts for students and veterans.
- You need an indemnity and a notice promise in writing. Caseway defends customers against third party infringement claims with a remedy ladder, and commits to prompt notice and cooperation before any compelled disclosure of customer data.
At a glance
All 15 axes, side by side
The same grid applied to every vendor in the index, graded from public sources. Hover a grade to see what the letter means on that axis.
AI Centrality
How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.
Alexi describes itself as a private single tenant AI engine, built originally to generate evidence backed research memos, with a proprietary model layer and a retrieval first architecture. Memo generation, precedent finding, chronology building and workflow automation are all model driven.
Casey is a generative research assistant that answers legal questions in conversation with answers cited to Canadian and United States case law, plus analysis of uploaded documents linked to citations. CaseForm completes court and regulatory forms by extracting required fields from source documents and prior filings and applying rules specific to each jurisdiction before submission. Synthium is a retrieval and validation layer for complex regulated work. The agreement defines Output as material the platform generates from Input, acknowledges that the platform uses probabilistic prediction and pattern analysis with inherent limits, and treats third party large language models as a dependency. CaseLite, a free keyword and citation search over the same collection, does not use the models; the vendor positions it as the starting point from which a user upgrades to Casey for AI answers.
Citation Accuracy and Hallucination Disclosure
Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.
Alexi submitted to the 2025 Vals Legal AI Report legal research study, run by an outside evaluator that published its rubric and weights in advance: accuracy 50 percent, authoritativeness 40 percent and appropriateness 10 percent, across 200 US legal research questions from attorneys at named firms. In the evaluator's published results, Alexi scored a 77 percent weighted aggregate, second of the four systems measured, against a lawyer baseline of 69 percent. The vendor's own account leads with 80 percent overall accuracy against a 71 percent lawyer baseline, and 79 percent accuracy on single jurisdiction questions described as tied for the highest, and does not state that it placed second on the weighted aggregate. Several major vendors declined to take part and at least one withheld permission to publish. All systems measured struggled on questions spanning several jurisdictions and trailed a generalist model on fifty state statutory surveys. The architecture is described as retrieval first, to ground output in primary law rather than model memory.
Answers are cited to real court decisions, and the methodology page states that the product does not generate opinion text or fabricate citations. Opening a result shows structured metadata and documents tied to a real source identifier from the upstream publisher. The same collection is free through CaseLite without an account, and the vendor invites users to run a known citation and see how the record appears. The methodology page states that not every court, tribunal or period is equally represented, that absence of a case does not mean it does not exist and that older records may lack citations or dockets, and it tells users to confirm critical citations against the official reporter when filing. The agreement tells users always to confirm that cited sources support the statements made. No accuracy figure, error rate, test set, benchmark or evaluation is published.
Autonomy and Oversight Model
What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.
The product runs workflows of several steps that carry legal principles and citations through successive stages, and the vendor states that consistent, verifiable accuracy is what makes that automation safe. The CEO has spoken publicly about human oversight in the context of a long term vision for AI assisted arbitration. The vendor site, FAQ, workflow and product pages and blog describe nothing about what a workflow does unaided, a threshold at which it stops or escalates, a review surface given to a lawyer, or what the vendor commits to when an output is wrong.
The agreement says the user alone must review and verify any Output before using it in a legal matter, that outputs may be incorrect or incomplete, that Output should not be relied on without advice from a licensed attorney, and that the vendor is not liable for actions taken on it. The methodology page repeats that search is a research aid rather than legal advice. Nothing published describes what runs without a person, when the system acts on its own, what a review step looks like in the product, or whether any human checkpoint exists. CaseForm applies validation specific to each jurisdiction before submission of court and regulatory forms, and nothing states who presses submit, what the validation checks, or what happens when it passes something wrong. No confidence signal, escalation path, audit view or reviewer workflow is described for any product.
Operational and Outcome Evidence
Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.
The vendor states it is trusted by leading law firms and names buyer roles: CIOs and CTOs, knowledge management leaders, innovation teams, practice group leaders and managing partners. The vendor site, blog, FAQ and news announcements name no customer and publish no case study pairing an organization with figures and a date. The quantified material is benchmark performance: the Vals figures measure the system on a test set rather than at a firm that deployed it.
A research collaboration with the University of British Columbia is reported in the legal trade press, and the vendor describes it as anchoring AI systems in real court decisions. CaseForm has a named integration with MyCase, a practice management product. The free search can be used by anyone without an account, and trade coverage runs across Canadian Lawyer, CBC and regional technology press from 2024 to 2026. The pricing, methodology and product pages name no customer, quantify no deployment, and publish no time saving, cost saving, user count or matter volume, and the methodology page tells users to treat size claims as a point in time. The site navigation also lists a Success Stories page and a Testimonials page.
Privilege and Confidentiality Posture
How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.
The FAQ states that nothing leaves the firm's private environment and that a firm's prompts, documents and workflow data never train global models and never mix with other firms, and a document management partner's listing separately records no training on customer data. Every firm on the private cloud model receives a fully isolated single tenant instance, and the vendor lists what is isolated: retrieval, workflows, memory, security protocols and governance. Memory is on that list, so one firm's accumulated intelligence is not carried toward another. Supporting controls are AES-256 encryption, TLS 1.2 or higher, single sign on, role based access control and audit logs, under SOC 2 certification. No retention period or deletion commitment is published.
Clause 7 makes customer data the customer's confidential information and binds each party to use the other's only for the agreement. Disclosure is limited to employees and contractors who need to know under equal obligations, with at least reasonable care. Around it sit a zero retention default, deletion of uploads within twenty four hours, chat history saved only on opt in and deletable at any time, and a bar on training public models on customer input. Clause 3 states that because the user is not receiving legal advice, nothing entered is protected by attorney-client privilege or the work product doctrine, and tells users not to enter confidential or sensitive information unless they are entitled to and accept that it will not be privileged. Nothing addresses separation between matters or between users within one customer.
UPL and Professional Responsibility Posture
Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.
The audience is lawyers and law firms, with named buyer roles inside firms and no consumer or non lawyer surface. The vendor engages publicly with the problem of hallucination in filings and treats accuracy as a question of professional risk. The vendor site, FAQ, blog and product pages publish no position on the advice line, on competence or supervision duties, or on jurisdiction limits, and the product spans Canadian and US law, where the professional rules differ.
The agreement says the platform is not a law firm and gives no legal advice, and that using it creates no attorney-client relationship. Output is general information generated by AI, not a substitute for professional counsel, and users agree not to rely on it without advice from a licensed attorney in the relevant jurisdiction. The vendor disclaims responsibility for actions taken on it, and the warranty section and the methodology page repeat the point. A jurisdictional caveat says the platform may not be appropriate or available everywhere and that users where it imposes extra obligations proceed at their own risk. The product is sold to the public as well as to legal professionals. No provincial law society rule, statutory prohibition on unauthorized practice, bar guidance or court rule is named, in a market where the rules are made province by province.
AI Governance and Bias Disclosure
Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.
Alexi submitted to an independent third party evaluation and published the results, and argues publicly that transparency and accountability in legal AI require that rather than marketing claims. The evaluation covers one point in time. The vendor site, FAQ, blog and news announcements publish no AI governance framework, AI management certification such as ISO 42001, named owner of model governance or testing gate before release, and nothing addresses uneven output across matter types, parties or populations.
The agreement states that the platform's AI involves probabilistic predictions and pattern analysis with inherent limits, and that the vendor does not guarantee that Output will be correct, complete or suitable, or that any legal result will follow. The methodology page publishes five named limitations of the collection, including uneven representation across courts and historical periods and the warning that absence of a case does not mean it does not exist. The privacy policy commits that legal content is not used for model training, profiling or advertising. No AI governance policy, framework or standard is published, and no certification such as ISO 42001 is claimed. Nobody is named as accountable for the system's behavior, and no evaluation before release, red teaming, benchmark or monitoring is described. No bias, fairness or representativeness disclosure is published; the product is built on judicial decisions about identifiable parties, and its methodology page states that representation is uneven.
AI Safety and Data Stewardship
Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.
The security page and FAQ list AES-256 encryption at rest, TLS 1.2 or higher in transit, single sign on, role based access control, audit logs, support for private VPC deployment, and deployments in specific regions for firms operating across offices. Each firm gets a fully isolated single tenant instance covering retrieval, workflows, memory, security protocols and governance. SOC 2 certification underpins the control set, and a Trust Center offers a request route to a security addendum, architecture whitepaper, data processing agreement and audit reports. The security page and FAQ state no retention period or deletion control for research queries, uploaded case files and generated memos, no named subprocessor list, and no incident or breach notification practice.
Clause 7 of the agreement sets a zero retention default: session content, uploads, queries and prompts are stored only temporarily to generate Output unless the user saves them. Uploaded documents and context files are deleted within twenty four hours, chat histories are saved only on opt in and can be deleted at any time, and the form product keeps no case or matter data on the vendor's servers. The vendor will not train public AI models on customer input, and the privacy policy says legal content is not used for model training at all, with no sale of personal data and no advertising profiles. Security is described generally as encryption in transit and at rest, access controls and monitoring. No subprocessor or service provider is named, and no incident or breach notification practice, timeline or security contact is published. The agreement states that the vendor is not HIPAA or PCI DSS certified and tells users not to process health or payment card data.
AI Liability and Recourse
What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.
No indemnity, liability cap, carve out, warranty on output or insurance position is published, and no customer terms of service or master agreement is published on the vendor's site. The vendor positions itself on measured accuracy and on reducing the risk of hallucinated citations reaching a filing.
Clause 12.1 commits the vendor to defend the customer against a third party claim that the platform, used under the terms, infringes a valid copyright, patent or trademark or misappropriates a trade secret. It indemnifies against damages, costs and reasonable fees awarded or settled, with remedies of modifying the platform, obtaining a license, or terminating with a pro rata refund. Liability is capped mutually at the greater of twelve months of fees paid or CAD 500, with fraud, gross negligence and willful misconduct capped at twice that. Termination for convenience by the vendor carries thirty days notice and a pro rata refund of prepaid fees. The platform and all content are provided as is, and the accuracy or reliability of Output is expressly not warranted. No service level or insurance position is published. Clause 8 disclaims liability for failures of third party AI models.
Practice Systems Integration Depth
How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.
A product integration with iManage is announced. The vendor site, FAQ, product pages and news announcements publish no integrations index, name no other connector for practice management, court filing or Microsoft Word, and do not document what the iManage integration moves, in which direction, or what an administrator configures.
The form product integrates with MyCase, a practice management platform, on its own page in the site navigation. API access is stated for the research assistant for research and document workflows, and API or embedded interface options are offered for the form product. For the enterprise data hub the vendor describes custom pipelines and integrations tailored to a customer's systems. The pricing and product pages link no API or developer documentation and describe no authentication or scope model. No document management system, email client, word processor or electronic signature product is named, and nothing says what moves in which direction across the MyCase connection or how permissions carry over. The site navigation also lists an Integrations and Partnership page.
Deployment Model and Data Residency
Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.
Two models are published. A private single tenant environment per firm is the default, and private cloud deployment is offered for firms wanting complete ownership and control of their own data. Single tenancy is stated as architecture rather than as an enterprise upsell. The vendor site, FAQ and product pages name no regions, offer no customer selectable residency, and do not say where processing happens as distinct from where data is stored. Alexi operates across Canadian and US jurisdictions.
For the research assistant, no country or region is named for storage or processing, no residency option is offered, no tenancy model is described and no cloud provider is identified. The privacy policy says what is kept and for how long but never where, and the agreement's only geographic content is a governing law clause and an arbitration seat. For the enterprise data hub, the vendor describes secure deployments with data residency options and compliance support, on premises or in an isolated cloud. Nothing connects that to the research assistant a lawyer buys at the published seat price, and nothing says the assistant can run on premises, in isolated tenancy or in a chosen region.
Security Certifications and Trust Center
Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.
The vendor publishes a dedicated security page stating SOC 2 certification and operates a trust center at trust.alexi.com, which lists SOC 2 Type I and SOC 2 Type II reports, a 2025 penetration test, a privacy compliance policy and security policies for cryptography, access control, incident response, operations and continuity, each released through a request access flow without a sales call. The security page says the trust center also carries a security addendum, an architecture whitepaper and a data processing agreement, which its resource list does not show. SOC 2 certification is also stated on the vendor's platform pages, about page and FAQ, and in a document management partner's technology listing. Supporting controls published on the FAQ: AES-256 encryption, TLS 1.2 or higher, single sign on, role based access control, audit logs and support for private VPC deployment. No coverage period, audit scope, report date or named auditing firm is published.
No certification is claimed and no trust center exists. There is no SOC 2, ISO 27001, independent audit, named auditor, penetration test result, compliance page or portal for requesting documents. The site navigation has no security or trust entry; its legal section lists only the privacy policy and the terms. The agreement states that the vendor is not HIPAA or PCI DSS certified and tells users not to process health or payment card data, and no unsupported badges appear on the site. Clause 7 refers to a Statement of Confidentiality with more technical and legal detail on how customer data is protected; no location is given for it, it does not appear in the navigation, and it is not published.
Model Supply Chain Disclosure
Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.
A proprietary model layer the vendor brands as Alex is published, described as trained specifically on law rather than general purpose, with a retrieval first architecture. The trust center's subprocessor list names Microsoft Azure in Canada as cloud provider, Weaviate as the vector database for embedded public legislation and Heroku as a platform, and names no model provider. The vendor site, FAQ, product pages and blog name no foundation model or provider underneath the proprietary layer, say nothing about where models run, and make no commitment to notify customers when the supply chain changes.
Clause 8 of the agreement says the platform may rely on third party services, including third party large language models or data sources, and that some customer input may be processed by third party AI engines under the vendor's contracts with them, so users are told that outside models see their material. No model, model family, provider, inference host or cloud provider is named anywhere, including in the privacy policy, which refers only to contracted service providers acting on instructions. The same clause reserves the right to replace, update or disable third party services at any time, and says a change to or loss of a third party AI model gives the customer no right to a refund or relief. The vendor commits that third party processing will be under appropriate confidentiality and data protection obligations and disclaims liability for those providers.
Commercial Transparency
Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.
No pricing page, rate, unit of charge or tier structure is published. Every commercial path ends in a demo or contact request. No free trial or self serve entry point is offered, and no third party pricing figure is published either.
The research assistant costs CA$49.00 per month, with a monthly and yearly toggle. The form product costs $49 per seat per month with its own purchase path, and the enterprise data hub has a contact route. Search is offered free with no account, and the vendor describes the upgrade from it to the AI assistant. Students get fifty percent off and veterans fifteen percent, with eligibility checks. The agreement sets fees in Canadian dollars excluding taxes, billed monthly or annually by card or invoice, with late interest of 1.5 percent a month. Fees are non cancellable and non refundable, with no refund for cancellation mid term, a thirty day window to dispute a charge, and a pro rata refund where the vendor terminates for convenience on thirty days notice. No usage limits, quotas or overage terms are published. The assistant's feature list refers to uploads for premium users while only one price is shown, so a premium tier exists without a published price.
Firm and Practice Coverage
Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.
The buyer is law firms, and the vendor names the roles inside them: CIOs and CTOs, knowledge management leaders, innovation teams, practice group leaders and managing partners. Practice coverage spans litigation, transactional, operational and administrative work, with a published treatment of personal injury covering case file summarization, chronology building and memo drafting. Jurisdictional scope is Canada and the United States. Nothing states which firm sizes or practice areas the product is not built for, and no coverage is listed at state or provincial level.
Case law covers the United States, federal and state, and Canada, federal, provincial and territorial. Primary law browsing covers California, Florida, New York and Texas, plus Canadian federal, provincial and territorial collections as released. Records carry party names, courts, decision dates, docket or court file identifiers and citations where the source has them. Ingest is ongoing as sources publish, and the vendor says depth and lag vary by court and recent filings may appear after a delay. Published limits: coverage of courts, tribunals and periods is uneven, absence of a case does not mean it does not exist, older records may be incomplete, and primary law outside the listed jurisdictions may be missing. Buyers named are law firms, enterprises and individuals, with legal alongside defense, manufacturing, energy, mining and utilities. No depth by court, date range or historical start point is given for any collection.
The 12 legal signals, side by side
Recorded rather than graded. These are the questions a practitioner has to answer before a tool touches a client matter, and the answers are taken from public material only.
Client Data in Training
Can material a lawyer puts into this product be used to train a model?
The FAQ states that nothing leaves the firm's private environment and that a firm's prompts, documents and workflow data never train global models and never mix with other firms. A document management partner's technology listing separately records no training on customer data. The commitment sits on a public FAQ and a partner listing rather than in a published customer agreement: the security page says the trust center carries a data processing agreement, but the trust center's resources list security policies, a privacy compliance policy, SOC 2 reports and a penetration test, and no data processing agreement.
The vendor's language about compounding intelligence refers to a firm's accumulated intelligence staying inside its own single tenant instance, which the vendor states includes memory.
Clause 6 of the terms in force from 7 February 2026 says the vendor will not use customer input or data to train public AI models, and will not share customer data with any third party except as needed to provide the service. The qualifier is the word public: the clause does not address training or tuning a model of the vendor's own, or use of input for evaluation short of training. The privacy policy of 9 March 2026 is broader and unqualified, saying the vendor does not use prompts, uploads or legal work for model training and that legal content in the research assistant is not used for training or advertising; the pricing page says the same.
The zero retention default and deletion of uploads within twenty four hours mean little content is kept to train on. Nothing reserves a right to train.
Prompt and Output Retention
How long does the product keep what a lawyer typed, and can that be set to zero?
No public material states how long research queries, uploaded case files or generated memos are retained, whether a firm controls the window, or whether deletion is available. The vendor states the firm owns and controls its data within its private environment. By the vendor's own description of personal injury use, the material includes uploaded case files and medical records.
Clause 7 says the vendor applies zero retention to customer data by default. Session content, uploads, queries and prompts are kept only temporarily to generate output unless the user chooses to save data in the account. The privacy policy of 9 March 2026 adds periods: uploaded documents and context files are cached for processing and deleted within twenty four hours, and are not stored permanently, and chat histories are saved only on opt in and can be deleted at any time.
For the form product, sensitive information, case data and supporting documents are not kept on the server at all. Saving is opt in, and deleting returns the account to zero. Administrative, billing and legal records may be kept as the law requires, and material does exist on the vendor's systems during the twenty four hour processing window.
Ethical Walls and Matter Segregation
Does retrieval respect the firm’s ethical walls, or can the model read across them?
Each firm receives a private single tenant AI environment, with private cloud deployment available, so separation between firms is architectural. Separation inside a firm, where ethical walls operate, is not addressed: nothing says whether retrieval respects permissions per user at matter level, and the iManage integration is announced without any statement that it inherits that system's access model at query time.
Clause 4 of the agreement says accounts are for the individual or entity they are issued to, prohibits sharing credentials, and makes an organization responsible for its users' compliance, which assigns account discipline to the customer without describing any separation the product enforces. Nothing says whether one user in an organization can reach another's saved chat histories or uploads, whether saved content is scoped to a matter, or how one customer's data is kept apart from another's. No matter concept is described, and no document or case management system is integrated from which an access model could be inherited.
Under the zero retention default and the deletion of uploads within twenty four hours, little material usually persists.
Third Party Request and Subpoena Notice
If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?
No clause committing to notify a firm of a government or law enforcement request for its data and no transparency report is published, and no customer agreement or data processing agreement is published on the vendor's site. The Trust Center offers a data processing agreement on request.
Clause 7 says a recipient required by law or court order to disclose confidential information will give prompt notice, if legally permitted, and cooperate in any reasonable effort to limit or prevent the disclosure. Customer data, including non public documents uploaded to the platform, is defined in the same clause as confidential information, so the commitment reaches the material a lawyer cares about. The obligation is mutual and includes cooperation as well as notice.
Notice is owed only where legally permitted, which covers orders that forbid disclosure, and cooperation is measured by reasonableness rather than a commitment to resist. No transparency report, law enforcement guidelines page or figures on requests are published. The privacy policy says only that data is disclosed to legal and regulatory authorities where required by law, without referring to the notice obligation.
Primary Law Corpus Provenance
Where does the law in this product come from, and does the vendor have the right to use it?
The benchmark the product was measured on asks questions requiring reference to US federal and state laws, regulations and judgments. Vendor material describes analyzing millions of documents, including case law, statutes and secondary sources, across Canada and the United States. The vendor site, FAQ, product pages and blog name no source or publisher for the primary law, state no license or public domain basis, give no coverage list by jurisdiction, and state no update cadence or lag.
The methodology page records that decisions and legislative materials are ingested from official and published court record and government sources. Records are tied to a real source identifier from the upstream publisher, and the same collection underpins both the free search and the AI assistant. Coverage is stated by jurisdiction, ingest is ongoing with depth and lag varying by court, and corrections are reflected after the next ingest.
Five limitations are published. The vendor neither claims a license nor says one is unnecessary; it handles redistribution, licensing and bulk access questions itself and warns users not to assume every upstream license permits unrestricted republication. Clause 18 of the agreement says underlying materials keep their original copyright status. A route for corrections and takedown requests is published. In March 2026 the vendor confidentially settled, without adjudication, a claim brought in the Supreme Court of British Columbia by the Canadian Legal Information Institute concerning the sourcing of court decisions.
Good Law Verification
Does the product tell you when the authority it just cited has been overruled?
The vendor site, FAQ, product and workflow pages and blog say nothing on whether returned authority carries a treatment signal, whether subsequent history is checked, or whether any commercial citator is licensed. The vendor's published accuracy work concerns whether a cited authority is valid and real, measured as the rate of valid primary law citation, which is a different question from whether the authority is still good law.
The methodology page says to confirm critical citations against the official reporter or court website when filing or advising. The agreement requires the user to confirm that cited sources support the statements made and makes the user alone responsible for verifying accuracy before use in a legal matter. What the product checks is the currency of the document, not the treatment of the authority: ingest handles duplicates, amendments and corrections, with a corrected or superseding document reflected after the next ingest, and records carry decision dates and identifiers.
None of that tells a user whether a decision has been reversed, overruled, distinguished or quashed on appeal. No licensed citator is named, no treatment or history signal is computed or shown, no noting up function is described, and nothing flags an authority whose standing has changed. The methodology page also advises checking the consolidation date on a record for critical use.
Refusal and Uncertainty Behavior
What does the product do when the answer is not in the corpus?
No published material describes what the product does when it cannot ground an answer, and no explicit no answer path is described. The vendor states that each firm gets its own accuracy signals, and nothing describes what those signals are, whether they are exposed to the user, or how they behave when retrieval returns nothing.
The methodology page says absence of a case does not mean it does not exist, which explains how to read an empty result without saying what the product returns when nothing matches. The agreement says outputs may be incorrect, incomplete or irrelevant and puts verification on the user. Nothing states that the assistant declines to answer outside the collection, reports that it found no authority rather than composing something plausible, or shows a confidence or coverage signal.
In an April 2025 interview in the regional technology press, the founder said the system answers that it has no idea and could not find any cases when no judge wrote the material. That interview predates the product's repositioning, and no current vendor page describes the behavior.
Fabricated Citation Record
Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?
The AI Hallucination Cases database kept by Damien Charlotin holds no entry naming Alexi. The product produces research memos and precedent for filings, so its output can reach a court as cited authority.
The AI Hallucination Cases database kept by Damien Charlotin holds no entry naming Caseway or Caseway AI Inc. The claim brought by the Canadian Legal Information Institute and settled in March 2026 concerned copyright and terms of use in the sourcing of court decisions, not fabricated authority in a filing.
Bar Guidance Alignment
Has the vendor engaged in public with the ethics opinions its buyers are bound by?
Alexi's materials engage no named ethics opinion or professional guidance, including ABA Formal Opinion 512, US state bar guidance, and Law Society of Ontario or Federation of Law Societies of Canada guidance, though the vendor is based in Canada. The vendor publishes substantial material on the rise of hallucinated citations in filings and on the professional risk that creates.
The agreement says the vendor is not a law firm and gives no legal advice, that no attorney-client relationship arises, and that output is general information rather than professional counsel. Users agree not to rely on it without advice from a licensed attorney in the relevant jurisdiction, and the warranty section says the platform is not a replacement for the user's own professional judgment. The methodology page calls search a research aid and tells users to confirm critical citations against the official reporter when filing or advising.
A jurisdictional caveat puts compliance with local law on the user. Canadian conduct and technological competence obligations are made province by province, and several law societies have published guidance on generative AI in practice. None is named or mapped in the terms or on the methodology page, and no court practice direction on filings prepared with AI is referenced.
Billing and Fee Posture
Does the vendor address what happens to the bill when the work takes an hour instead of six?
The vendor cites fewer corrections and fewer write offs, a stated 13 percent accuracy lift that reduces the time lawyers spend revising AI output, and cutting costs while freeing time for more valuable work. Write offs are a billing concept, so the vendor links AI quality to what a firm can bill. The vendor site, FAQ, blog and news announcements describe no per matter record of AI assisted work for fee purposes and offer no guidance on billing, fee or client disclosure treatment. The buyer is a law firm billing clients by the hour.
The product sits inside a fee relationship: the agreement describes it as assisting legal professionals, the pricing page sells seats to law firms and individual practitioners, and the work it compresses is research and document preparation that a lawyer bills. The pricing page opens by telling buyers not to waste time and money sifting through endless court decisions, and the form product promises less manual entry, fewer errors and less rework.
The pricing page, terms and methodology page address no billing, fee treatment or client disclosure: nothing tells a firm how to treat research hours that collapse into minutes, no record per matter of AI assisted work is offered, and no guidance on disclosing AI assistance to a client is given. The agreement's fee provisions govern only what the customer pays the vendor. The vendor engages other professional duties at length, drawing the advice boundary repeatedly and requiring every citation to be checked.
Outside Counsel Guideline Readiness
Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?
The trust center at trust.alexi.com publishes a subprocessor list without a request: Microsoft Azure as cloud provider in Canada, Weaviate in Canada and the US as the vector database holding embedded public legislation, Heroku as a platform in Canada, the EU and the US, and Vanta, GitHub and Bitbucket. No model provider is named among them. Its policies, SOC 2 reports and penetration test are released by request, and the security page says a security addendum, an architecture whitepaper and a data processing agreement are available there too. Client content sits in a private single tenant environment.
No subprocessor list is published. The privacy policy names recipients only by category: contracted service providers acting on instructions, legal and regulatory authorities where required, and security and fraud prevention. No model provider, inference host or cloud provider is named, and no data processing agreement is published or referred to as available on request. Clause 8 says some customer input may be processed by third party AI engines under the vendor's contracts, which will carry appropriate confidentiality and data protection obligations, while disclaiming liability for those providers. The published agreement and privacy policy can be forwarded and carry real confidentiality, notice and retention terms.
Court Disclosure Support
If a judge’s standing order requires an AI disclosure, can the product produce one?
Memos cite primary law, and the vendor publishes an independently measured rate of valid primary law citation, so what was relied on is visible in the work product with an external reliability figure attached. Vendor material describes citations carrying through each stage of a workflow. No export per document covering model used, sources retrieved and human verification together is described, and the model is described only as a proprietary layer. Output from this product can reach a filing, where a judicial order requiring AI disclosure could apply.
Nothing states that the product records which model produced an answer, what it retrieved or what a person verified before the output was used, and no export, log, certification or template framed for a filing or practice direction is offered. Under the zero retention default, session content, queries and prompts are kept only temporarily, uploads are deleted within twenty four hours, and chat history persists only on opt in, so for a default user little is kept from which an account of the work could later be assembled.
The citations attached to answers show what an answer rests on, not what the system did to produce it. The agreement's instruction to verify sources puts record keeping on the lawyer.
The questions both sides leave open
Derived from the records above rather than written, so it cannot favor either vendor. Take these into both conversations and ask each side the same question.
- Refusal and Uncertainty Behavior
In summary
Alexi
Alexi, founded in Toronto in 2017, is a legal intelligence platform for law firms in Canada and the United States. Built originally to generate evidence backed research memos, it now covers litigation, transactional and operational workflows, with a proprietary model layer it calls Alex and a retrieval first design. Each firm gets a private single tenant environment, and it integrates with iManage. According to the AI Legal Index, Alexi published results from the independent Vals Legal AI Report, states SOC 2, and states that prompts and documents never train global models.
Caseway
Caseway, from Caseway AI Inc., is a Canadian company whose research assistant, Casey, answers legal questions with citations to Canadian and United States decisions. It also offers free keyword search through CaseLite, form automation through CaseForm and an enterprise data hub, Synthium. According to the AI Legal Index, its published terms set zero retention by default, bar training public models on customer input and commit to notice before compelled disclosure. Casey costs CA$49 a month. Keyword search through CaseLite needs no account.
Questions buyers ask
Alexi vs Caseway: which is better for Canadian legal research?
They are strong in different places. Alexi has independently measured accuracy, single tenant isolation per firm and a SOC 2 route. Caseway publishes its terms, its price and a free search tool. Firms that need a benchmark and a security pack have more to read from Alexi. From the AI Legal Index, based on each vendor's own published materials as of September 27, 2026. No vendor pays for placement.
How did Alexi score in the Vals Legal AI Report?
The evaluator's published results give Alexi a 77 percent weighted aggregate across 200 United States legal research questions, second of four systems measured, against a lawyer baseline of 69 percent. Alexi's own summary leads with 80 percent accuracy and 79 percent single jurisdiction accuracy. Several major vendors declined to take part, so the field was self selected. From the AI Legal Index, based on each vendor's own published materials as of September 27, 2026. No vendor pays for placement.
Does Caseway keep what users upload?
Not by default. Caseway's terms set a zero retention default, storing session content, uploads, queries and prompts only temporarily to generate an answer unless the user saves them, and its privacy policy states uploads are deleted within 24 hours. Chat history is kept only on opt in. From the AI Legal Index, based on each vendor's own published materials as of September 27, 2026. No vendor pays for placement.
How much do Alexi and Caseway cost?
Caseway publishes its research assistant at CA$49 a month, with 50 percent off for students and 15 percent for veterans, its form product at $49 per seat a month, and free keyword search with no account. Alexi is priced through a demo request. From the AI Legal Index, based on each vendor's own published materials as of September 27, 2026. No vendor pays for placement.
Neither vendor paid for inclusion, placement or a grade, and neither reviewed this page before it published. Everything on it comes from public material on the dates shown. How the index grades.
Three points to weigh. Alexi's own account of its Vals results leads with favorable component scores rather than its second place aggregate, and several major vendors did not take part in that study. Caseway's terms state that material entered is not protected by privilege or work product. Caseway also settled a claim by the Canadian Legal Information Institute over the sourcing of court decisions confidentially in March 2026, with no adjudication. Neither vendor reviewed this page.