BlackBoiler vs LexCheck: how they compare in 2026
BlackBoiler and LexCheck make near identical claims: both apply a team's own negotiation positions to incoming contracts and return proposed redlines inside Microsoft Word. Where they differ is what happens after the redline. BlackBoiler's agreement says its output does not replace review by a qualified lawyer, and it states where it falls short: playbooks may be incomplete, and unusual clauses need a fresh legal decision. LexCheck markets the tools as easy enough for anyone to finish reviews without outside support. BlackBoiler's terms also bar training third party foundation models on customer data without consent. LexCheck's counterweight is its contract. It names data centers in Northern Virginia and Oregon, commits to breach notice within 24 hours, and leaves its liability uncapped for security failures. It also names customers, including NetApp and RSM, where BlackBoiler names none.
Which one fits
Choose BlackBoiler if
- You want the markup built from your own past redlines. BlackBoiler turns prior redlines, approved language, fallback positions and playbook guidance into executable rules, returns tracked changes and comments in Word, and shows for each edit the playbook rule and earlier examples behind it.
- You want to try it before a sales call. BlackBoiler sells Starter and Pro plans self serve by card with a seven day trial and 17 percent off annual billing, and quotes an Enterprise tier that adds unlimited documents, SSO, API access and playbook build support.
- You work in construction or review recurring agreements at volume. BlackBoiler has a dedicated construction and AEC offering, names NDAs, service agreements and subcontracts as the types it is built for, and states that unusual provisions still need a lawyer's fresh decision.
Choose LexCheck if
- You want data location and breach notice fixed in the contract. LexCheck's terms name its data centers in Northern Virginia and Oregon and require 90 days' notice before any change in processing location, and its data processing addendum commits to breach notice within 24 hours.
- You want insurance and liability terms behind the service. LexCheck's terms leave liability uncapped for security failures, require insurance naming you as an additional insured, cap renewal increases at two percent, and commit to 99.9 percent availability with service credits.
- You want a playbook drafted for you from your own template. LexCheck captures your preferred positions automatically from an uploaded template, lets you add fallbacks in a self serve platform, explains why each flagged passage needs attention, and names NetApp and RSM among its customers.
At a glance
All 15 axes, side by side
The same grid applied to every vendor in the index, graded from public sources. Hover a grade to see what the letter means on that axis.
AI Centrality
How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.
The product is an automated contract editing engine. It converts an organization's prior redlines, approved language and written guidance into executable playbook rules, applies them to a new agreement, and returns tracked changes and comments in Microsoft Word. There is no repository, workflow or signature product underneath that would work without the models. The June 2026 Veris release adds a generative, conversational layer for building playbooks and questioning clauses on top of the patented rules based editing engine, and both parts make up the product. The company says eleven United States patents cover document revision, playbook driven markup and clause handling.
Remove the models and nothing remains to sell. The vendor states the systems are built on large language models, and the two capabilities that constitute the product both depend on them: automatic capture of a customer's preferred positions from an uploaded template into a working playbook, and evaluation of an incoming contract against those positions to surface deviations and propose redlines. There is no repository, workflow, approval or signature product underneath that would still function if the models were removed; the self-serve platform exists to review and edit the playbook the models generated. Two named products ship: LexCheck Insights, described as AI-powered contract review software that evaluates every contract and catches deviations in seconds, and LexCheck Copilot. The vendor describes its playbooks as LLM-powered and trained on the most common provisions and ready to use across virtually every contract type.
Citation Accuracy and Hallucination Disclosure
Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.
The vendor describes a four stage chain: evidence (the customer's prior redlines, approved language and guidance), logic (how those become executable rules), checking (a judge validator that assesses whether a proposed change fits the intended outcome, plus statistical similarity checks), and output (tracked edits and comments for lawyer review). The earlier ContextAI feature shows, for each redline, the playbook rule that prompted it and earlier examples of the same edit in the organization, a trail a reviewer can open for every proposed change. The vendor names failure modes: playbook coverage may be incomplete, contract language may depart from earlier examples, and unusual provisions may need a lawyer's fresh decision. The product cites no legal authority and has no citator; its output rests on the customer's own approved language, which is shown to the reviewer. No measured accuracy figure or test set is published.
Accuracy is asserted repeatedly and measured nowhere. The claims are comparative and unquantified: the vendor says its AI is highly accurate and lowers risk more than human review, and its blog says accuracy exceeds that of attorneys while cutting review time by more than ninety percent. No tested accuracy figure, test set, method or outside validation is published. No failure modes are named: nothing says what happens with language outside the playbook, unusual provisions or ambiguous positions. What does exist is an explanation for each flag. The vendor says insights explain why particular contract language may be a problem, so a reviewer sees a reason attached to each flagged passage. No retrieval or matching method is published, so a buyer cannot tell what those explanations are based on. The product cites no legal authority and has no citator, so checks on authority do not apply; grounding here means the customer's own playbook positions.
Autonomy and Oversight Model
What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.
The system runs the first pass markup alone, producing tracked changes and comments. It is constrained by the customer's approved playbook positions, which the customer reviews and approves before use. The review surface is Microsoft Word track changes in the document the reviewer already has open. The reviewer decides what to accept, change, reject, escalate or negotiate, and the vendor says new risks, exceptions and negotiation decisions are left to the right reviewer. Nothing is applied to the agreement unless the reviewer accepts it, because the output is a proposal in tracked changes. Clause 3(b) of the Access Services Agreement says the same in contract terms: use of the Services is not a substitute for, and shall not replace, review and analysis by a lawyer. No marketing claims the system handles review on its own.
Oversight is asserted and one real control is described, but nothing covers oversight of the output. The customer reviews and finalizes the drafted playbook in a self serve platform before use, can add fallback positions and adjust language, and the vendor says this keeps the customer in control. That control governs the standard, not the result. Nothing published says whether a lawyer must review the proposed redlines, when the system acts alone, what happens when it is wrong, or how a flagged contract returns to human judgment. No human in the loop commitment appears anywhere, including the Terms of Service, which were read in full. Two of the vendor's statements pull against each other. The platform is said to keep the customer in control, while the technology page says the AI is highly accurate and lowers risk more than human review. The marketing also says the tools are easy enough for anyone to use without external support. The point at which output is relied on without legal review is not stated, and no written commitment that the models work alongside a supervising lawyer is published.
Operational and Outcome Evidence
Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.
Four testimonials are published, each attributed only to a first name and surname initial or to a verified user, in the style of review site content, and none gives an organization or a figure. The customer base is described in categories (AmLaw 25 law firms, Fortune 1000 organizations and several construction customers), but no customer is named anywhere and no case study, deployment figure or before and after measure is published. A 2021 AI Breakthrough award, a National Science Foundation SBIR award and Virginia Innovation Partnership Corporation portfolio status are recognition and funding rather than production use. Clause 12(c) of the Access Services Agreement bars either party from any public statement mentioning the other without written approval, so naming customers would need a waiver from each.
Two case studies name the customer and quote someone: NetApp, on contract review, and RSM, whose quoted reviewer calls it the best technology implementation they have witnessed for value and ease of use. A customer strip names Autodesk, Bio-Rad, DigiCert and NetApp. The headline claims are aggregate: more than a seventy five percent increase in speed to close, contracts signed in as little as one day rather than weeks, and more than a fifty percent cut in legal costs per contract review. None is tied to a named customer, dated or supported by a stated method.
Privilege and Confidentiality Posture
How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.
Under clause 7(b) the customer owns all contract data, training of third party foundation models is barred without customer authorization, and use of customer data is limited to configuring, improving, supporting and operating that customer's own use of the service. The vendor also says customer data is not used to train models shared with other customers. Data is isolated per customer, with dedicated instances available for enterprise deployments, access is limited to authorized staff with controls and logging, and data is encrypted in transit and at rest. Mutual confidentiality runs five years, with trade secret protection lasting indefinitely. Privilege and work product are not addressed anywhere. No model provider is named, which leaves open whose model touches contract text and what that provider keeps.
There are substantial commitments a buyer can read before signing, with real gaps. The customer exclusively owns all Client Data, wherever it is stored or processed, and any interest the vendor might hold is assigned to it. Client Data is expressly part of the customer's Confidential Information, and confidentiality lasts through the term and after with no end date. Disclosure is limited to staff who need to know. Data is stored and processed in the United States, with ninety days' notice of any change in processing location. The security page says customer data is used only to provide the service and that the vendor does not look into an account without permission. Encryption is AES-256 at rest and TLS 1.2 or higher in transit. The gaps: privilege and work product are not addressed anywhere. Training is not mentioned in any of the three published documents, so a buyer cannot tell whether contract text reaches a model, and with no model provider named, what a provider may keep is also unknown. Separation between users or matters is not addressed either, which matters because law firms are a named buyer segment.
UPL and Professional Responsibility Posture
Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.
Clause 3(b) of the Access Services Agreement, headed Review of Outputs and No Legal Advice, says use of the Services is not a substitute for, and shall not replace, review and analysis by a lawyer. Supervision and competence are addressed. The vendor sells to contract managers and procurement staff who are not lawyers, and says directly that a lawyer reviews the redline before anything moves forward and handles exceptions, new risks and negotiation decisions. The marketing never describes the product as giving advice; it consistently describes a first pass returned to a lawyer. BlackBoiler sets no jurisdiction limits for the service. The only geographic limit is a website terms clause limiting site use to United States residents, which covers the website, not the service.
Nothing published addresses the advice line, for a product that proposes contract language and is sold to people who are not lawyers. The Terms of Service were read in full and contain no statement that the service is not legal advice, no expectation of lawyer review, and nothing on competence or supervision. The privacy policy and the security and technology pages say nothing on the point either. The audience is clear: the vendor names legal, sales and procurement departments among its buyers and says its tools are easy for anyone to use, so a team can finish reviews without external support. That is marketing to nonlawyers describing the product as a substitute for outside legal help, with no statement of what the product is and is not. Clause 11.3 disclaims warranties, including accuracy of results, but that allocates risk for defective performance and says nothing about whether output is legal advice or who should review it.
AI Governance and Bias Disclosure
Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.
No AI governance position is published. Nobody is named as accountable for AI governance, no testing before release is described, no evaluation results are disclosed, and nothing addresses uneven output across contract types, counterparties or drafting styles. There is no responsible AI page, principles statement, model card, AI policy, ISO 42001 certification or outside governance assessment. The vendor does describe validation tools: a judge validator that checks alignment with the intended outcome, and statistical similarity checks. Those check individual outputs; nothing describes how the vendor builds, tests and answers for its models.
No governance position is published for a system whose output is proposed contract language. Nobody inside the vendor is named as accountable for AI, no testing or evaluation before release is described, no results are disclosed, and nothing addresses uneven output across contract types, counterparties, drafting styles or jurisdictions. There is no responsible AI page, principles statement, model card, AI policy, ISO 42001 certification or outside assessment. The security policies on the security page govern IT assets, disaster recovery and access control under SOC 2; that is security governance, not AI governance. The accuracy statements on the technology page are marketing claims, not a testing regime. The gap stands out because the vendor claims its AI is more accurate than human review while publishing nothing that would let anyone test or govern that claim.
AI Safety and Data Stewardship
Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.
Customer data is kept for the length of the customer relationship unless agreed otherwise, and can be deleted at contract end or earlier on request. Access control is described in two documents. Access is limited to authorized staff who need it, with access controls and logging, and infrastructure access is secured by VPN, secure tokens and IP allowlists issued only to approved employees. Encryption is AES256 at rest and TLS in transit, backups are encrypted, and clause 7(b) confirms the customer owns its data and the vendor will not sell it. No subprocessor list is published, with only Amazon Web Services for hosting and Stripe for payments named, and no incident or breach notification practice appears anywhere. The vendor also discloses that individual client files may sometimes be downloaded temporarily onto an employee's encrypted hard drive for testing. No retention period is stated.
The Data Processing Addendum commits to written notice without undue delay and never later than twenty four hours after the vendor learns of a Security Incident, with the details the customer needs for its own notifications. The Terms add a broadly defined Security Event, a duty to notify and cooperate, and a right for the customer or a regulator to audit books, systems and logs after an incident. Deletion is specific: all copies of Customer Personal Data, including archives, are destroyed within ninety days of termination, returned within thirty days on request, with secure destruction of media and a Certificate of Deletion within thirty days on request. Access control, encryption at rest and in transit, regular penetration and vulnerability testing, backups with a stated twenty four hour recovery time and recovery point, and an annual audit right are all published. No subprocessor list is published; the DPA makes one available on reasonable request, with thirty days' notice and an objection right before any new third party is used. Retention of contract content is described only as prescribed intervals, with no interval named.
AI Liability and Recourse
What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.
Clause 9(a) of the Access Services Agreement covers third party claims that the Services infringe or misappropriate United States intellectual property, with the vendor controlling the defense and able to modify, replace or terminate. Clause 9(a)(iii) carves out unauthorized combinations, customer changes, Customer Data and Third Party Products. Clause 10 caps total liability at amounts paid or payable in the twelve months before the claim, with exceptions for breach of confidentiality, IP infringement, customer payment obligations and breach of the use restrictions. The agreement is explicit that output errors are the customer's risk. The IP indemnity does not reach output quality, clause 8 disclaims all warranties, and clause 3(b) defines the risk of relying on any edit, redline, comment, summary, suggestion or analysis as Customer's Assumed Risks. Clause 9(b)(ii) requires the customer to indemnify the vendor against third party claims arising from those risks. No insurance is mentioned.
Indemnity, caps, carve outs and insurance are all published in specific terms. Clause 9.1 goes beyond an intellectual property indemnity: the vendor covers losses from any Security Event, from any breach of the confidentiality and data security article, and from third party claims that the platform infringes intellectual property. It controls the defense at its own cost, with a license, replacement or refund path at 9.4. Clause 10.1 caps liability at charges paid in the prior twelve months. Clause 9.3 excludes unauthorized combinations and designs the customer supplies, and clause 10.3 leaves liability uncapped for Security Events, confidentiality and data security failures, indemnities, fraud, willful misconduct, gross negligence and service level credits. Insurance has its own article: at least one million dollars of primary cover with A rated carriers, the customer named as an additional insured, and waiver of subrogation. Clause 11.1 warrants that the platform performs as the Documentation describes, with a duty to repair or replace. Availability of 99.9 percent carries a defined credit and a termination right after three consecutive failures. One limit matters. Clause 11.3 disclaims accuracy of results, so the warranty covers conformity with the Documentation, not whether any individual redline is correct, and nothing can be invoked for a wrong output as such.
Practice Systems Integration Depth
How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.
The Microsoft Word add-in is the delivery surface. Review runs inside Word without moving to a separate tool, the playbook is chosen in the document, and output comes back as native tracked changes and comments for the reviewer to accept, change or reject. Single sign on and API access are listed as enterprise features, with nothing on what the API exposes or what a firm must configure. No document management, contract lifecycle or electronic signature platform is named as an integration partner. The vendor positions itself as sitting alongside a CLM where the CLM leaves a gap, and as handing back to the customer's existing process, but names no connection.
Integration with the contract stack is claimed, but no system is named. The vendor says the platform integrates with the customer's contract lifecycle management system and optimizes the negotiation phase, but names no CLM product anywhere. It publishes no integration page, partner list, connector documentation or API reference, and nothing describes what syncs, in which direction, or what an implementer would configure. Microsoft Word is the one named system, and the product does deliver into it, keeping work in the customer's usual word processor; the privacy policy also mentions plugins exchanging information with LexCheck. That names a surface without saying what moves between it and the platform, and the main workflow described elsewhere is web based: the user signs in and uploads a contract.
Deployment Model and Data Residency
Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.
The vendor says it uses isolation measures specific to each customer to keep customer data separate, that enterprise deployments may include dedicated customer instances and data separation controls, and that data is held in a silo open only to the client and necessary vendor staff. The service runs on Amazon Web Services, with production, staging and development all in AWS. No region is named, no choice of region is offered, no European or other non United States option is described, and processing location is not distinguished from storage. The vendor says expressly that it does not publish detailed architecture or infrastructure information.
Residency is published in detail, and processing is addressed separately from storage. Clause 1.6 names the primary data centers in Northern Virginia and the secondary in Oregon, and says the platform and Client Data may only be hosted there or at other sites the customer approves. Clause 8.6 says the services are provided from the United States and Client Data is stored and processed there. Any change in processing location needs at least ninety days' notice, and the customer may terminate without penalty, with a pro rata refund, if data is stored in a foreign jurisdiction it has not approved in writing. The Data Processing Addendum commits the vendor to tell the customer in writing of every country where data is processed or stored and to obtain consent, and lists the United States as the only one. Hosting is on Amazon Web Services. Only one cloud deployment is offered, with no on premises, private cloud or region choice. One gap remains: the tenancy model is not stated, so a buyer cannot tell whether the deployment is shared or single tenant, or how customers are separated.
Security Certifications and Trust Center
Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.
Two pages claim SOC 2 Type II certification. No auditor, audit period, report date or scope is published, and no other certification is claimed: no ISO 27001, HIPAA attestation or public penetration test summary. The report is available to prospective customers on request through the sales or security review process. Further security materials and completed questionnaires are kept for enterprise evaluations, while team and individual subscribers are pointed to the public page. That public Security and Trust page has a seventeen question FAQ covering hosting, encryption, isolation, access, retention, deletion, backups and authentication, and carries no reports, dates or covered standards.
A named certification is claimed without scope or date, and the report is reachable only through sales. The vendor says it has achieved and maintains SOC 2 Type II and that its security policies are regularly reviewed and validated under SOC 2. No auditor, audit period, report date or scope is published. To get the latest Type II report, readers are told to contact their Account Executive. A GDPR badge sits under the same Certifications heading but is not a certification: it describes best practices for strict compliance, with no attestation, auditor or scope. The security page itself is substantial and published by the vendor, covering hosting, encryption, data use, recovery objectives, ownership, policies, retention and penetration testing. There is no self serve route to evidence.
Model Supply Chain Disclosure
Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.
The vendor refers to generative AI throughout, and no model, provider or architecture is described beyond the four stage evidence, logic, checking and output framing. Clause 7(b) of the agreement allows Customer Data to be processed using third party infrastructure, technology and AI services, and separately bars training third party foundation models without customer authorization. So third party models are in the supply chain under the contract, and nothing identifies them. The Third Party Products definition gives only a generic example. Amazon Web Services is named, but as infrastructure, which says where a model runs, not whose it is. Stripe is a payment processor that never touches contract content and is routed outside the Word add-in and the conversational interface. No commitment to notify customers of a model change is published.
The vendor refers to the models in general terms and identifies nothing beneath them. It says its systems are built on large language models, that these suit large data sets, and that the playbooks are powered by LLMs and trained on the most common provisions. No model or provider is named, no architecture is described, and nothing says whether the models are the vendor's own or a third party's. The Terms of Service and the Data Processing Addendum were both read in full and neither names an AI subprocessor; the DPA's third party list is available only on request. Amazon Web Services is named as the host and as a subcontractor in the support exclusions, but that says where a model runs, not whose model it is. With no model named, there is no change notice to describe.
Commercial Transparency
Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.
BlackBoiler charges $125 per user per month for Starter or $1,250 per user per year with annual billing. Starter includes two playbooks and 25 monthly contract uploads. Pro costs $300 per user per month or $3,000 per year and adds five playbooks per user, 100 monthly uploads, analytics, administration and multifactor authentication. Enterprise has custom pricing for unlimited contract volume, single sign on, API access, playbook help, onboarding and negotiated service terms. A seven day trial requires a payment card and converts to the chosen subscription unless canceled. Setup charges for the larger deployment remain part of the enterprise quote.
No pricing is published at any level, not even the unit of charge. There is no pricing page, rate, band, tier, feature split, minimum term, seat minimum or free tier. Every purchase path leads to a demo or contact request. The agreement confirms this: fees are set in an Order Form, and clause 2.3 leaves the unit of measure to each order, whether named users, concurrent users, devices, locations or transactions. That describes what an order may contain, not what this vendor charges for. Two terms govern how prices change rather than what they are. Clause 5.3 caps any renewal increase at the lesser of two percent of the prior year's charges or the rise in the vendor's list prices, which protects the buyer. Clause 5.4 sets payment within thirty days, with a one percent monthly late fee and a process for disputes raised in good faith. Clause 5.6 requires a satisfactory credit check before a subscription starts.
Firm and Practice Coverage
Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.
Three buyer segments each have their own stated position: in house legal teams reviewing the same agreement types at volume, law firms applying set positions across client matters, and contract managers applying standards the legal team has already set. One industry has a dedicated page, construction and AEC contracting, supported by a claim of several construction customers. NDAs, service agreements and subcontracts are the recurring types the product is built for, with more complex contracts in scope subject to playbook coverage. The vendor states the product's limit: how useful it is depends on playbook coverage, the language and context of the agreement, and lawyer review. Practice areas are not addressed, since coverage is by agreement type and industry, and government use is not described; a United States Government Rights clause in the agreement concerns license rights, not coverage.
Who the product serves is listed explicitly, and the limits are left open. Seven segments are named: legal departments, sales departments, procurement departments, global enterprises, high growth businesses, private equity firms and law firms. The named customers span technology, professional services and life sciences. The material frames the platform for teams reviewing recurring commercial agreements at volume, and for nonspecialists applying positions the legal team has set. The coverage boundary is open. Contract types are covered only by the claim that playbooks are ready to use on virtually every contract type, with no list of supported agreements and no statement of where the product works less well. Practice areas are not addressed; coverage is organized by buyer function. Government use is not described.
The 12 legal signals, side by side
Recorded rather than graded. These are the questions a practitioner has to answer before a tool touches a client matter, and the answers are taken from public material only.
Client Data in Training
Can material a lawyer puts into this product be used to train a model?
The Access Services Agreement permits customer content to configure, improve, support and operate that customer's own use of BlackBoiler. Training third party foundation models requires separate authorization, and the security position excludes models shared with other customers. The own customer improvement permission is broader than that foundation model restriction. It does not require a separate opt in for every improvement use, and should not be read as a blanket prohibition on learning from contract content.
The agreement is published and was read in full, and it says nothing about training. The Terms of Service dated 13 January 2025, the Data Processing Addendum and the privacy policy dated 21 March 2025 were each read end to end. None addresses training, model improvement, machine learning or use of customer content to develop the product, and no page says customer content never trains a model. The closest statement is on the security page, which limits use of customer data to providing the service and says data is not mined or sold for advertising and belongs entirely to the customer.
That is a purpose limit and an advertising exclusion, not a training position. The residuals clause at 6.4 lets each party reuse general concepts, techniques and know how, but it excludes the other party's Confidential Information, which includes all Client Data, and names neither training nor machine learning. The silence stands out because the vendor says elsewhere that its systems are built on large language models.
Prompt and Output Retention
How long does the product keep what a lawyer typed, and can that be set to zero?
The security page says data is kept for the length of the customer relationship unless agreed otherwise, with no period stated, and may be deleted at contract end or earlier on request. Deletion requests are handled subject to legal, security, backup and operational requirements. Clause 7(b) of the agreement also lets the vendor use and keep customer data to configure, improve, support and operate that customer's own use of the service, again with no period.
Deletion is a request the vendor processes under its own practices, not a setting the customer controls. The legal, security, backup and operational conditions on deletion have no stated limit, and nothing says how long backup copies last after a deletion request. Termination duties run one way: clause 11(c) requires the customer to delete or destroy the vendor's property and certify it in writing, with no matching duty on the vendor to delete customer data.
Retention is addressed in more than one place, but no period is stated for the material this product handles. A ninety day figure exists, but its scope is narrow. The Data Processing Addendum requires destruction of all copies of Customer Personal Data, including archives, within ninety calendar days of termination, return within thirty days on request, and a Certificate of Deletion within thirty days on request. But it defines Customer Personal Data as personal data about the customer's users or employees, such as names, titles, contact details and IP addresses.
It does not cover the contracts, playbooks and outputs the product exists to process. For those, the Terms of Service at 8.5 provide for return or destruction on written request, with exceptions for disaster recovery archives and material kept under law. The security page commits to deletion at prescribed intervals without naming any interval. Deletion is a request the vendor handles, not a control the customer runs. The vendor also commits not to delete data in an account without giving the customer time to export it.
Ethical Walls and Matter Segregation
Does retrieval respect the firm’s ethical walls, or can the model read across them?
BlackBoiler separates customer data and offers dedicated instances and additional separation controls in enterprise deployments. Necessary vendor staff may access a customer's environment under authorization and logging controls. These protections distinguish one customer from another. They do not describe ethical walls among client matters within the same law firm or a retrieval connection that inherits a document management system's individual user permissions.
Walls by matter, and isolation between customers, have no described design. The Terms of Service, Data Processing Addendum, privacy policy, security page and technology page were all read. None states the tenancy model, describes isolation between customers, addresses separation between users or matters within a customer, or explains how any of it is enforced. The question applies here, because law firms are one of seven named buyer segments and the product takes in counterparty agreements that may span client matters.
Two provisions come close without reaching it. The vendor's commitment not to access an account without permission, and to use customer data only to provide the service, concerns access and purpose, not a separation design. The confidentiality article limits disclosure to staff who need to know, which governs vendor staff rather than boundaries between customers or matters. The product takes uploaded documents rather than drawing from a document management system, so there is no source system permission model to follow.
Third Party Request and Subpoena Notice
If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?
Section 6 of the Access Services Agreement allows disclosure of confidential information only as far as needed to comply with a court or government order or applicable law. It conditions that on the disclosing party first giving written notice and the chance to obtain a protective order. The commitment is mutual and is a condition on the right to disclose, not a statement of practice. No transparency report or count of requests is published, and no separate data processing addendum is published.
The commitment covers confidential information as defined in section 6, and the agreement does not separately address requests aimed at customer data, though customer data submitted under the agreement would normally fall within that definition.
The agreement commits to advance notice before compelled disclosure and pairs it with a chance to seek a protective order. Section 8.3 allows disclosure of the other party's confidential information only under the order, request or requirement of a court, agency or other government body, and only with notice. It adds a second protection. If no protective order is obtained, the receiving party discloses only the part its legal counsel, including internal counsel, advises is legally required, and that material stays confidential between the parties.
The commitment is mutual and is a condition on the right to disclose, not a statement of practice. Customer contract content is covered because Client Data is expressly within the customer's Confidential Information. Two qualifications apply: notice is required where legally permitted and reasonably practicable, and the cost of seeking the protective order falls on the disclosing party. No transparency report or periodic disclosure of requests is published.
Primary Law Corpus Provenance
Where does the law in this product come from, and does the vendor have the right to use it?
The editing engine uses the customer's earlier redlines, approved language and written guidance to build executable playbooks. ContextAI links a proposed edit to its playbook rule and examples from the organization's prior work. These are identified sources for a contract review rather than a licensed case law collection. The service does not give a separate inventory of foundational training corpora or the license terms of any underlying model provider.
The contract language the models learned from has no named source. The product carries no legal content: it works on the customer's own uploaded template, the playbook positions taken from it, and the contract under review, and it neither retrieves nor cites legal authority. One statement comes close without answering the question. The technology page says the playbooks, powered by LLMs, are trained on the most common provisions and ready to use on virtually every contract type.
That says the models were developed on a body of contract language, but it names no source, jurisdiction, dataset, license or rights basis, so there is nothing a reader could examine.
Good Law Verification
Does the product tell you when the authority it just cited has been overruled?
The product cites no authority. It proposes contract language against the customer's own approved positions and returns tracked changes in Microsoft Word; it does not retrieve cases or statutes, show citations or include a citator. What the product does check is different: the vendor describes a judge validator that assesses whether a proposed edit fits the intended outcome, plus statistical similarity checks against the customer's earlier examples, before the edit reaches the lawyer. That checks a proposed edit against the customer's standards, not legal authority against later history.
Later history checks have nothing to act on, because the product cites no authority. It checks a commercial contract against positions taken from the customer's own template, flags deviations and proposes redlines in Microsoft Word. It does not retrieve cases or statutes, present citations or include a citator. This records the absence of material on a question the product was never built to answer. What the product does check is different: the vendor says it evaluates contract language against the customer's preferred positions and explains why flagged language needs attention. That checks a commercial provision against a customer standard, not legal authority against later history.
Refusal and Uncertainty Behavior
What does the product do when the answer is not in the corpus?
BlackBoiler warns that incomplete playbooks, unfamiliar language and unusual provisions can require a lawyer's fresh decision. Its first pass produces proposed Word changes and comments that a reviewer can accept, change, reject or escalate. Those review choices belong to the reviewer, not to an automatic refusal by the engine when support is insufficient. BlackBoiler describes no defined no answer response and no confidence threshold that forces the editing engine to escalate.
Language outside the playbook meets no described abstention or warning. Nothing describes a way to abstain, what happens to language outside the playbook, how unusual or novel provisions are handled, or how a reviewer learns that the system has low confidence in a passage. No confidence, grounding or uncertainty indicator is described. The published material points the other way, which is why the gap matters. The vendor says its AI is highly accurate and lowers risk more than human review, that playbooks are ready for virtually every contract type, and that reviews can be finished without external support.
Those are claims of coverage and reliability with no account of where coverage ends. The nearest thing to a limit is the invitation to edit the playbook and add fallback positions at any time, which lets the customer extend the standard but does not describe what the system does at its edge.
Fabricated Citation Record
Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?
The AI Hallucination Cases database contains no tool entry naming BlackBoiler or Veris as of October 15, 2026. BlackBoiler's output is a proposed contract redline supported by customer playbooks and prior edits, rather than a brief prepared for filing. That narrower workflow still comes with no error rate. The database result concerns named court matters and does not certify the correctness of proposed edits.
No matter naming this vendor was found. The company name was searched against the AI Hallucination Cases database maintained by Damien Charlotin and in general search on 8 September 2026, and nothing returned any filing, sanction, order or judicial finding involving LexCheck or its products. This records the search on that date, not a claim that no such matter could exist. The product does not generate legal citations: it proposes contract language against positions from the customer's own template, so the failure tracked here is unlikely to arise from its output. The search was still run on the name and returned nothing.
Bar Guidance Alignment
Has the vendor engaged in public with the ethics opinions its buyers are bound by?
Clause 3(b) of the customer agreement says use of the service is not a substitute for, and shall not replace, review and analysis by a lawyer. The public FAQ addresses competence and supervision directly. It says nonlawyers can apply standards the organization has set, but a lawyer reviews the redline before anything moves forward and handles exceptions, new risks and negotiation decisions. No named authority is engaged.
No bar ethics opinion is cited, no bar guidance is discussed, no regulator is named, and nothing maps the product to the conduct rules its buyers follow.
Ethics guidance is absent from a product pitched to teams working without outside support. No ethics opinion is cited, no bar guidance is discussed, no regulator is named, and nothing maps the product to the conduct rules its buyers follow in any jurisdiction. There is not even a general reference to professional responsibility. The Terms of Service, read in full, contain no statement that the service is not legal advice, no expectation of lawyer review and nothing on competence or supervision, and no other page addresses the subject.
The warranty disclaimer at 11.3, which disclaims accuracy of results, allocates risk for defective performance and raises no professional responsibility question. The gap matters because the vendor markets the product to sales and procurement teams as usable without external support, which is where ethics guidance would matter most.
Billing and Fee Posture
Does the vendor address what happens to the bill when the work takes an hour instead of six?
The vendor invites a buyer to weigh its subscription against how review is done today, citing internal reviewer time, repeated manual markup, outside counsel spend and available capacity. Its wider material says the software takes on the repeatable first pass to save time. That is a claim about the buyer's own costs. There is no record of AI assisted work by matter, nothing a firm could show a client, and no guidance on fee or disclosure treatment where AI has compressed billable time.
The buyer may be an in house team, a law firm or a contract manager. For an in house team the saving stays with the organization rather than passing through an invoice. For a law firm applying set positions across client matters, fee treatment is not addressed.
Savings are the frame throughout, and nothing addresses what happens to the bill when the work shrinks. The claims are quantified and prominent: more than a fifty percent cut in legal costs per contract review, more than a seventy five percent increase in speed to close, contracts signed in as little as one day rather than weeks, and blog material claiming review time cut by more than ninety percent. Those are claims about the buyer's own costs.
There is no record of AI assisted work by matter, nothing a firm could show a client, and no guidance on fee or disclosure treatment where the technology has compressed billable time. The buyers include corporate legal, sales and procurement teams as well as law firms. For in house and commercial teams the saving stays with the organization rather than passing through an invoice, so the question arises in full only for law firms, where it is not addressed.
Outside Counsel Guideline Readiness
Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?
No subprocessor list is published, and nothing says which model providers see client content. Clause 7(b) of the vendor's own agreement allows customer data to be processed using third party AI services and separately restricts training of third party foundation models, so third parties are in the chain and none is named. The named AWS hosting arrangement does not identify the language model suppliers handling a client's content.
Stripe is a payment processor that never touches contract content. No data processing addendum, AI disclosure pack, consent or notice template, or commitment to notify customers of subprocessor changes is published, and nothing says a subprocessor list or model provider statement is available on request. The security review process offers security materials and questionnaire answers.
The material exists behind a request rather than on a page, and the documents show it. The published Data Processing Addendum says a list of third parties processing customer personal data is available on reasonable request. It adds strong change control: email notice before any new third party is used, thirty days to object, a period to resolve the objection in good faith, and a right to end the affected part of the service with a pro rata refund if it cannot be resolved.
The vendor also commits to written data protection terms with third parties and stays responsible for them. No list is published, and no model provider is named anywhere, so a firm cannot tell its client whose model sees its contract text. Amazon Web Services is named only as the host. One limit matters for a firm with clients in the EEA. The transfer mechanism the addendum uses is European Commission Decision C(2010)593, the standard contractual clauses replaced by Decision 2021/914 in 2021, and the addendum separately defines Privacy Shield, invalidated in 2020, without using the term.
Court Disclosure Support
If a judge’s standing order requires an AI disclosure, can the product produce one?
Nothing published addresses court disclosure or verification certification. Nothing discusses court standing orders on AI use, no disclosure template or guidance is published, and no export gives the kind of record such an order would require. The product is transactional: it applies negotiation standards to commercial agreements before signature, and its output is a contract redline, not a court filing, so the question does not normally arise.
One element of such a record does exist. The vendor says each proposed edit can be traced to the playbook rule that produced it and to earlier examples of the same edit in the organization. That trail is a review aid inside the document, not an exportable record of model, sources and human verification, and nothing published presents it for disclosure.
Court disclosure rarely touches a contract redline tool, and none is supported. Nothing discusses court standing orders on AI, no disclosure template or guidance is published, and no export gives a record of the model used, sources drawn on and human verification for each document. The product is transactional: it applies negotiation positions to commercial agreements before signature, and its output is a contract redline, not a court filing, so the question a standing order asks does not normally arise.
The closest feature is the explanation attached to each flagged passage, which is a review aid inside the workflow, not an exportable record of model, sources and verification. The audit rights in the addendum serve the customer's own assurance, not disclosure to a court.
The questions both sides leave open
Derived from the records above rather than written, so it cannot favor either vendor. Take these into both conversations and ask each side the same question.
- AI Governance and Bias Disclosure
- Ethical Walls and Matter Segregation
- Good Law Verification
- Refusal and Uncertainty Behavior
- Court Disclosure Support
In summary
BlackBoiler
BlackBoiler is AI contract review software from Brambleton, Virginia. It applies a legal team's own negotiation standards to incoming contracts as tracked changes and comments inside Microsoft Word. It builds playbook rules from prior redlines and approved language, and its 2026 Veris release adds a conversational layer and a validation step before an edit reaches the lawyer. According to the AI Legal Index, BlackBoiler's agreement states that output does not replace review by a qualified lawyer. It holds eleven US patents and states SOC 2 Type II.
LexCheck
LexCheck is AI contract review software from New York that applies a company's own negotiation positions to incoming contracts, returning an issues list and proposed redlines inside Microsoft Word. It builds a playbook automatically from an uploaded template, explains why each flagged passage needs attention, and is sold to legal, sales and procurement teams and to law firms. According to the AI Legal Index, LexCheck's terms name US data centers, leave liability uncapped for security failures and require insurance naming the customer. Its terms also require 90 days' notice before processing moves.
Questions buyers ask
BlackBoiler vs LexCheck: which is better for contract redlining?
BlackBoiler publishes more about keeping a lawyer in charge of its redlines and about training. LexCheck publishes stronger contract terms on liability, insurance and data location, and names customers. Legal teams that need the review rule in writing have more to read from BlackBoiler. From the AI Legal Index, based on each vendor's own published materials as of September 25, 2026. No vendor pays for placement.
Does LexCheck say its redlines need a lawyer's review?
No. LexCheck's terms of service contain no statement that the service is not legal advice and no requirement of lawyer review, and its site markets the tools as easy enough for anyone to complete reviews without outside support. It does let customers edit the playbook the system drafts. BlackBoiler's agreement states that its output does not replace review by a qualified lawyer. From the AI Legal Index, based on each vendor's own published materials as of September 25, 2026. No vendor pays for placement.
Do BlackBoiler and LexCheck train AI on customer contracts?
BlackBoiler's agreement bars training third party foundation models on customer data unless the customer authorizes it, limits other use to running that customer's own service, and states that customer data is not used for models shared with other customers. LexCheck's security page says customer data is only used to provide the service. From the AI Legal Index, based on each vendor's own published materials as of September 25, 2026. No vendor pays for placement.
Where do BlackBoiler and LexCheck host data?
LexCheck's terms name its primary data center in Northern Virginia and its secondary in Oregon, both on AWS, state that data is stored and processed in the United States, and require 90 days' notice before processing moves. BlackBoiler runs on AWS with customer specific isolation and dedicated instances on enterprise plans. From the AI Legal Index, based on each vendor's own published materials as of September 25, 2026. No vendor pays for placement.
Neither vendor paid for inclusion, placement or a grade, and neither reviewed this page before it published. Everything on it comes from public material on the dates shown. How the index grades.
Three points to weigh. LexCheck's terms disclaim the accuracy of results, so its warranty covers conformity with documentation, not whether a given redline is right. BlackBoiler's agreement puts the risk of relying on any edit on the customer. BlackBoiler's Starter and Pro prices load in the browser and are not reproduced on this page. It names no customers, which may reflect a mutual no publicity clause in its agreement. Neither vendor reviewed this page.