Compliance Intelligence vs Responsiv: how they compare in 2026
Compliance Intelligence and Responsiv both track regulatory change for banks and other financial firms, break rules into obligations and tie them back to the source text. The clearest difference is the advice line. Responsiv's terms state that it is an informational system for attorneys and legal researchers, that its output is not legal advice, and that a knowledgeable attorney should review it. Compliance Intelligence, sold by Wolters Kluwer, decides which requirements apply to a bank. Its counterweight is the derivation. Changes arrive red lined against the source text, and each clustered obligation stays linked to its source rules with a full audit trail. Responsiv's terms also let it train its models on customer input unless an enterprise agreement says otherwise, although its homepage says customer data never trains its AI.
Which one fits
Choose Compliance Intelligence if
- You want to see exactly what changed in a rule. Compliance Intelligence delivers each regulatory update as a summary with changes red lined against the source text, tagged for relevance, and triggers the reviews the change requires.
- You carry hundreds of overlapping requirements. Compliance Intelligence clusters common requirements into a single suggested obligation, linked back to its source regulations with a full audit trail of how it was derived.
- You buy from an established regulatory publisher. Compliance Intelligence is sold by Wolters Kluwer within its OneSumX regulatory change management line, with its own subject matter experts involved in applicability analysis and a library spanning the US state and federal perimeter.
Choose Responsiv if
- You want to know which rules drive each policy. Responsiv's Policy Scanner reads an uploaded policy and returns a ranked list of the rules behind it, each citing the specific rule with a short rationale and a relevance score a reviewer accepts or dismisses.
- Your obligations span many regulators and countries. Responsiv monitors sources across more than 50 jurisdictions, from the SEC, OCC and CFPB to the FCA and ESMA, and flags affected obligations and owners when a regulator changes a rule.
- You want the advice line written down. Responsiv's terms state that the product is an informational system for attorneys, paralegals and legal researchers, gives no legal advice, forms no attorney client relationship, and should be reviewed by a knowledgeable attorney.
At a glance
All 15 axes, side by side
The same grid applied to every vendor in the index, graded from public sources. Hover a grade to see what the letter means on that axis.
AI Centrality
How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.
The models' tasks are named: AI powered monitoring scans regulatory bodies for updates, a proprietary AI tool curates the change summaries and tags each event to produce an impact assessment, and obligation clustering identifies commonality across legal requirements and generates a suggested rationalized obligation. Clustering is the capability the product is sold on, and it is machine produced. Underneath sit a library of laws, rules and regulations across the state and federal perimeter, continuously updated and tagged against a financial services taxonomy, and the workflow engine, which is substantially what the OneSumX regulatory change management line already was. The vendor places AI as one of three ingredients, stating that unlike solutions relying solely on automation it brings together structured regulatory data, human oversight, and AI powered workflows. The compliance risk management module using predictive analytics over proprietary enforcement data is marked coming soon and has not shipped.
The models do the interpretive work, and the platform around them would still stand without them. The vendor's material describes the models breaking hundreds of pages of regulatory text into an executable checklist of requirements, mapping those requirements against a firm's policies and controls to surface gaps, and answering regulatory questions with citations. Policy Scanner, released 17 June 2026, reads an uploaded policy and ranks the rules driving it, section by section. Underneath sits a compliance system a firm could run without any of that: a register of applicable rules, a policy library, alert routing by business unit and jurisdiction, task assignment and an audit trail. Removing the models would leave that system standing.
Citation Accuracy and Hallucination Disclosure
Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.
Changes are delivered as summaries with redlined changes against the source text, so a reviewer can see what actually moved. Obligations generated by clustering are dynamically linked to source regulations, and clustering output carries a full audit trail. The underlying library is described as comprehensive across the state and federal regulatory perimeter and continuously updated, and human subject matter experts are named as part of the applicability process. No accuracy figure, test set, evaluation, error rate or hallucination disclosure is published. Marketing asserts unparalleled accuracy and reliability and, in a launch post, guaranteeing accuracy, while the product FAQ describes the same functions as AI supported analysis that helps analyze obligations and surface potentially relevant requirements, assisting teams with research and early impact assessment.
Output traces to the rule it came from, and no accuracy figure is published. The Platform page says every answer cites the exact regulation, article and paragraph so a reader can verify it in seconds. The Policy Scanner release shows each suggested obligation citing a specific rule, such as 15 U.S.C. section 78m, with a short rationale and a relevance score marking it a direct policy driver or a control reinforcer. Section 3(b) of the Terms acknowledges that machine learning is probabilistic and that use of the service may produce incorrect output that does not accurately reflect real cases or facts. No measurement is published: no test set, no accuracy figure, and no evaluation of how often a driving rule is missed, on a product sold on exam defensibility.
Autonomy and Oversight Model
What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.
The vendor states that it combines structured regulatory data, human oversight and AI powered workflows rather than relying solely on automation. Obligation clustering generates a suggested obligation for the team to manage to rather than creating one, automated workflows trigger the necessary reviews rather than dispensing with them, and applicability determination combines subject matter experts with the technology. The FAQ describes AI as assisting teams with research and early impact assessment and surfacing potentially relevant requirements, so a professional makes the decision. No threshold is published at which anything acts unattended, nothing states which workflow steps proceed without approval, and no confidence signal is described against a suggested obligation or an impact tag. Nothing addresses what happens when a relevance tag is wrong and a change is not escalated.
A person decides, and the decision point is built into the product. The Policy Scanner release says the tool does not replace judgment and that the user still decides what a mapping means. Suggestions arrive as a ranked list a reviewer accepts or dismisses one at a time, with the option to adjust the scope of the analysis with a prompt and regenerate. Section 3(b) of the Terms tells the customer to evaluate output as appropriate, including by human review by a knowledgeable attorney or expert. Alerts and obligations are routed to named owners who confirm completion. No limit the system imposes on itself is published: nothing states when it declines to suggest, what a low relevance score means in practice, or what its output may not be used for.
Operational and Outcome Evidence
Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.
The product page names no customer and carries no logo, testimonial, case study or figure attached to any deployment of Compliance Intelligence. Two numbers on it belong to the parent: Wolters Kluwer states it serves over 10,000 banks and credit unions globally, across its whole compliance portfolio, and the page carries a Chartis RiskTech AI 50 2025 top five global ranking for excellence in artificial intelligence, which ranks Wolters Kluwer rather than this product. The product launched in the fourth quarter of 2025.
Real users speak on the record, and neither the customer nor the result can be pinned down. The homepage carries four quotes with names and titles, three from legal or compliance leaders, including a General Counsel describing lower spending on outside counsel; none names an employer. The one case study, dated 3 June 2026, describes an independent investment bank of about 1,000 employees across the US, UK, Ireland and the EU that built a register of its obligations. It quotes the bank's Director of Compliance, but the firm is not named and the only figures given are headcount and footprint. Nothing published states time saved, coverage found or any other measured outcome.
Privilege and Confidentiality Posture
How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.
No product level security page, data processing addendum, trust portal or customer agreement is published for Compliance Intelligence. The only governing document published is the global Wolters Kluwer Privacy & Cookie Notice, current at June 2026, which is scoped to the personal information of individuals who interact with Wolters Kluwer as visitors, contacts and account holders, and states that additional or different privacy notices may be provided for a specific Service. Nothing published addresses whether an institution's obligations, control mappings, risk posture or examination material is used to train or improve models, how long it is retained, whether it is segregated from other customers' data, or which model providers see it. That material is the bank's own compliance exposure, which a regulator would ask for.
The homepage promises and the agreement point in different directions, and the agreement is what a customer signs. The homepage says data remains the customer's. The Terms of Service let Responsiv train on what a customer puts in, and section 3(a) lets it keep using Output within the service and in its business generally, in both cases unless a separate enterprise agreement says otherwise. The material a firm uploads, including its policies and procedures, sits outside the Privacy Policy, the only published data commitment. Nothing addresses segregation between customers, privilege or work product, or what any model provider may retain.
UPL and Professional Responsibility Posture
Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.
Nothing published states that the product's output is not legal advice, addresses the boundary between a machine-suggested obligation and a compliance officer's or counsel's own determination, or describes what a professional must verify before relying on an applicability assessment. The product's central function is telling an institution which legal requirements apply to it and rationalizing them into obligations, an applicability judgment with regulatory consequences, and the named users include legal and compliance decision makers alongside chief compliance officers. No rule of professional conduct, regulator expectation or supervisory guidance on the use of automated tools in a compliance program is cited.
What the product is and who it is for are stated in full in the Terms. Section 2(d) calls it an informational system intended for attorneys, paralegals, legal researchers and others engaged in legal research. Responsiv is not a licensed attorney, the output is not legal advice, no attorney client relationship forms, and users are told not to disregard or delay professional advice on the strength of it. The review instruction in section 3(b) reaches supervision too. Jurisdiction is the gap: the platform covers more than 50 jurisdictions, and nothing states where its analysis is reliable, where local qualification matters, or which regimes it does not cover.
AI Governance and Bias Disclosure
Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.
Wolters Kluwer publishes AI Principles setting out five commitments: privacy and security in design and deployment, transparency and explainability sufficient for users to understand and use the system appropriately, governance and accountability through development standards for risk management and issue remediation, fairness and nondiscrimination, and a human focused approach. The principles state that they guide the design, development and deployment of advanced technologies across Wolters Kluwer's products and services, and the page sits in the same navigation and footer as the product page on the same domain. Each principle is one sentence. No named owner is accountable for this product's model behavior, no evaluation or testing regime is described, no results are published, and no governance certification such as ISO 42001 is held. Nothing specific to the product addresses how a clustering model that rationalizes legal obligations is validated.
A Responsible AI section sits on the homepage, with nothing behind it that could be audited. It makes three claims: that the models deliver precise, reviewable, audited information specific to the industry, that customer data is never used for training, and that sensitive data can be removed before analysis. No one inside Responsiv is named as accountable for model behavior, nothing describes what is tested before a release ships, and no evaluation results are published. Nothing addresses whether the models perform unevenly across regulators, jurisdictions or document types, on a product sold for its breadth of coverage.
AI Safety and Data Stewardship
Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.
The global Privacy & Cookie Notice, current at June 2026, version 1.5, sets out a controller framework across Wolters Kluwer N.V. and its subsidiaries, transfer safeguards naming EU Model Clauses and binding corporate rules, access limited to a need-to-know basis, an internal framework of policies and reasonable security standards, a full set of data subject rights with a working request route, and a stated position on retention. Each of those provisions concerns the personal information of people who interact with Wolters Kluwer, not the regulatory and compliance data an institution puts into this platform. Retention is stated without any period, resting on data retention policies that are not published. Third parties are given only as categories, with affiliates, service providers, business partners and advertisers named as classes and no individual processor identified. No incident or breach notification commitment is published, no encryption standard is stated, and no product-level security documentation exists.
What is published covers the company's handling of personal data, not the firm's documents. The Privacy Policy, last updated 14 May 2024, describes appropriate technical and organizational security measures, says Responsiv may notify of a breach consistent with applicable law, and keeps personal data only as long as necessary. It then says expressly that it does not apply to Customer Data, which is what a compliance team actually uploads. The Terms describe collecting performance data that may include Content to monitor and improve the service, and allow parts of it to be subcontracted. No retention period or deletion commitment for uploaded policies, no access control model, no subprocessor list and no incident notification timeline is published.
AI Liability and Recourse
What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.
No agreement governing the product is published. The global footer carries two legal links, a corporate Terms of Use and the Privacy & Cookie Notice, and no product level agreement, master services agreement, subscription terms, service level document or acceptable use policy appears on the Compliance Intelligence page, in the OneSumX section or in the footer. Every route on the product page leads to connecting with an expert, booking a demonstration or requesting a return on investment analysis. No indemnity, liability cap, warranty on output, uptime commitment or insurance position is published on those pages. The product tells a bank which obligations apply to it.
The published position puts the risk of a wrong answer on the customer. Section 6 of the Terms disclaims all warranties, including fitness, uninterrupted operation, any level of security and any business result, and caps direct damages at one hundred dollars in aggregate across the customer, its employer and its affiliates. Indirect and consequential damages are excluded entirely. Section 5 runs an indemnity from the customer to Responsiv, and none runs back. No warranty attaches to the requirements, gap findings or citations the product generates, and no insurance position appears. The separate agreement the Terms refer to, which would carry an enterprise allocation, is not published.
Practice Systems Integration Depth
How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.
The product page names no integration of any kind: no GRC platform, core banking system, document management system, policy or control repository or identity provider, and no API, developer documentation or connector catalog. Nothing describes how obligations, controls or regulatory changes move between Compliance Intelligence and the systems a bank already runs, including the separate OneSumX products for policies and procedures, compliance risk and controls, compliance testing, complaint management and exam and inquiry management. Inside the platform, obligations are described as dynamically linked to source regulations.
No integration into the systems a compliance or legal team already runs is published. The platform is a place to upload policies, maintain the register and assign work, with dashboards and alerts set per team. Nothing names a connection to a document management system, a GRC or risk platform, a policy repository, email or a ticketing tool, and no API, developer documentation or integrations page exists. The case study describes policies scanned after upload, a manual route in. Searches for integration and API material found none.
Deployment Model and Data Residency
Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.
Nothing published describes how the product is delivered, whether it is single or multi-tenant, where customer data is stored or processed, which cloud or data center is used, or whether any regional or on-premise option exists. The geographic statements concern the subject matter: the regulatory library covers the United States state and federal perimeter, and monitoring scans global regulatory bodies. The corporate privacy notice addresses international transfers of personal information under EU Model Clauses and binding corporate rules, which shows that Wolters Kluwer moves data across borders without saying where this platform's customer data sits. The product is sold to United States banks under prudential supervision.
Where the software runs and where a firm's policies are stored are not published. The site is specific about regulatory geography, covering all 50 US states, the Americas, Europe, Asia and the Middle East, but that is the coverage of the content rather than the location of the processing. No tenancy model is described, no hosting provider or region is named, and neither the Terms nor the Privacy Policy states a processing or storage location. The vendor's own case study describes a customer operating across the US, UK, Ireland and the EU, and nothing published answers where such a customer's data would sit.
Security Certifications and Trust Center
Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.
No independent security attestation is published or claimed. There is no trust center, no security page for this product, no SOC 2, ISO 27001 or other framework named, no auditor identified, and no report offered at any access tier, including on request, and no penetration testing or vulnerability disclosure program is mentioned. The global privacy notice describes an internal framework of policies and reasonable security standards across the businesses, access limited on a need to know basis, and appropriate technical and organizational measures, and states that Wolters Kluwer cannot guarantee information will be absolutely safe from intrusion. The buyers are regulated financial institutions.
No independent security attestation is published. There is no security page and no trust center, and no SOC 2, ISO 27001, named auditor, penetration test or other certification is mentioned anywhere on the site. The only security language is the Privacy Policy's statement that appropriate technical and organizational measures are in place, and its acknowledgment that absolute security cannot be guaranteed. Searches for a trust center or SOC 2 report found none.
Model Supply Chain Disclosure
Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.
No model is named, no version or family is given, no model provider is identified, no cloud or inference location is stated, and no commitment to notify customers of changes is published. Vendor material uses Expert AI as the portfolio name and describes a proprietary AI tool that curates regulatory change summaries, cutting-edge AI and advanced AI technology. Proprietary identifies ownership rather than architecture and says nothing about whether third-party foundation models sit underneath. No subprocessor list is published; the corporate privacy notice names only categories of recipient.
The models are presented as the vendor's own and never identified. No model, version or provider is named, nothing states whether inference runs on Responsiv's own infrastructure or a third party's, and no commitment to notify customers when the models change is published. The Terms reserve the right to subcontract portions of the service without naming anyone. Who processes a firm's policies cannot be learned from the published record.
Commercial Transparency
Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.
No pricing is published at any level, including the unit of charge. No pricing page exists for the product or in the OneSumX for Compliance Program Management section, and no figure or range appears. Nothing states whether charging runs per seat, per institution, per module, by asset size or by regulatory coverage. Every route on the page leads to a sales conversation: connect with our experts, schedule a personalized demo, or connect with our team for a detailed ROI analysis.
No price, rate or unit of charge is published. There is no pricing page in the navigation or the footer, and every route through the site ends at a demo request. The Terms of Service are the only commercial material. They say Responsiv may charge fees at its discretion, create different levels of access and offer free trials, and they refer to a free tier a user may not open multiple accounts to exploit. No tier is named, described or priced, and fees are otherwise left to a separate agreement.
Firm and Practice Coverage
Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.
The product is stated to be designed specifically for financial institutions and, in the launch material, purpose built for United States banking compliance teams. Subject matter coverage is a library spanning the state and federal regulatory perimeter, tagged against a taxonomy built for financial services, with monitoring extending to global regulatory bodies for changes, guidance, speeches and enforcement actions. The product FAQ names the users: compliance managers, chief compliance officers, legal and compliance decision makers, and risk officers. Placement within the wider OneSumX compliance program family is documented, showing what this product does and what its siblings cover. Nothing states institution size or type limits, nothing addresses whether credit unions, insurers or lenders other than banks are served, and no regulatory coverage outside the United States is claimed for obligations.
The buyer and the regulatory scope are set out in detail. Three industry pages address financial services, from banks and broker dealers to asset managers; health and property and casualty insurance; and consumer technology, with rules on minors' online safety, dark patterns and privacy among them. Subject areas are named down to AML, recordkeeping and market conduct, across more than 50 jurisdictions. The boundary is not stated: nothing says which regulators or regimes fall outside the coverage, how current the content is for a given source, or what size of firm the platform is built for.
The 12 legal signals, side by side
Recorded rather than graded. These are the questions a practitioner has to answer before a tool touches a client matter, and the answers are taken from public material only.
Client Data in Training
Can material a lawyer puts into this product be used to train a model?
No product level agreement, data processing addendum or security page is published for Compliance Intelligence. The only governing document published is the global Wolters Kluwer Privacy & Cookie Notice, which is scoped to the personal information of individuals interacting with Wolters Kluwer rather than to the regulatory and obligation data an institution puts into the platform. That notice lists developing and improving new and existing products and Services as a legitimate interest, applies it to relationship data, and does not name machine learning, model training or customer content.
The notice states that additional or different privacy notices may be provided for a specific Service; none is published for this one.
The Terms of Service, last updated 8 March 2024, reserve in section 4 the right to use what a customer puts into the product to train and improve Responsiv's models, unless a separate enterprise agreement says otherwise. No way to opt out is described. The homepage says the opposite, that customer data is never used to train the AI. The Terms are the document a customer signs, and the separate agreement that could reverse this is not published.
Prompt and Output Retention
How long does the product keep what a lawyer typed, and can that be set to zero?
The global privacy notice addresses retention only for personal information: data is kept for the time necessary to achieve the purposes for which it was collected, in accordance with data retention policies that are not published, with anonymization offered as an alternative to deletion. No period is given for anything. Nothing addresses the material this product holds, being an institution's obligation inventory, applicability determinations, control mappings and the regulatory change record built from them, and no deletion route, export commitment or end-of-subscription position is published. Obligation clustering carries a full audit trail for traceability, which implies durability rather than deletion.
No retention period is published for uploaded policies, questions put to the product or generated output, and no deletion commitment applies on termination. The Privacy Policy's retention section covers personal data only. Checked the Terms, the Privacy Policy, the homepage, the Platform page and the June 2026 product posts on 20 September 2026.
Ethical Walls and Matter Segregation
Does retrieval respect the firm’s ethical walls, or can the model read across them?
Nothing states whether the platform is single or multi-tenant, no role or permission model is described, no administrator function is mentioned, and nothing addresses how one institution's obligation inventory and compliance posture is kept from another's. Obligation clustering works by identifying commonality across legal requirements, and nothing says whether that analysis runs within one customer's tenant or across a pooled corpus.
The global privacy notice's access statement concerns Wolters Kluwer's own staff, limiting access to personal information to a need-to-know basis.
Access between users or teams, and separation between customers, are not described. Alerts and obligations can be routed by business unit, topic or jurisdiction, and policies carry an owner, but nothing says how access is restricted. Checked the homepage, the Platform and Financial Services pages, the June 2026 product posts, the Terms and the Privacy Policy on 20 September 2026.
Third Party Request and Subpoena Notice
If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?
The global privacy notice lists governmental authorities, regulators and other third parties among the categories with which personal information may be shared, in response to a legal request, court orders, or as otherwise necessary to comply with applicable law. No commitment to inform the customer before or after such a disclosure appears, and no discretion over notice is reserved either. The clause governs personal information under a notice scoped to individuals interacting with Wolters Kluwer, so it does not clearly reach an institution's obligation and compliance data held in the platform, and nothing else published addresses compelled disclosure of that material.
No transparency report is published. The product is sold to supervised banks, whose regulators may themselves be the requesting party.
Personal data may be disclosed under a court order or subpoena with no notice promised, and nothing covers the firm's own content. The Privacy Policy and Terms of Service, both updated 23 September 2026, were read on 3 October 2026. The privacy policy permits disclosure where the law requires it, with no commitment to tell the customer, and does not apply to Customer Data. The Terms do not address legal process at all, so nothing published says what happens if Responsiv is served for the policies and questions a firm holds in the product. Verified 3 October 2026.
Primary Law Corpus Provenance
Where does the law in this product come from, and does the vendor have the right to use it?
The scope is a comprehensive library of laws, rules and regulations across the state and federal regulatory perimeter, continuously updated and tagged against a taxonomy built for financial services. Monitoring extends to global regulatory bodies for proposed changes, guidance, speeches and enforcement actions, and a body of proprietary enforcement data is reserved for a module not yet shipped. No individual regulator feed, data supplier or publication source is named, and no update cadence is stated beyond continuously. Nothing describes how completeness of the perimeter is assured, and no licensing basis is given for any content.
Sources are identified by issuer rather than by database. The Platform page describes thousands of regulatory sources across more than 50 jurisdictions. The Financial Services page names the bodies whose material is carried, the SEC, CFTC and Federal Reserve among US regulators and the FCA, PRA and ESMA among international ones, along with self regulatory organizations, exchanges and state regulators, covering acts, regulations, guidance and enforcement actions. No license or rights basis is stated for any of it, and the update cadence is described only as always current.
Good Law Verification
Does the product tell you when the authority it just cited has been overruled?
Currency tracking over the regulatory content is the product's central function. Regulatory updates are monitored continuously and delivered as summaries with redlined changes against the source text, tagged for relevance, with automated workflows triggering the reviews a change requires. Obligations generated from those requirements are dynamically linked to the source regulations, so when an underlying rule moves the affected obligation is identifiable and the user is told the authority it rests on has changed.
The tracking is Wolters Kluwer's own rather than a licensed independent citator. Nothing published states how quickly a change is reflected, how completeness across the perimeter is assured, or whether any indicator appears on an obligation whose source has been superseded but not yet reviewed.
For regulatory material the currency question is whether a rule is still in force, and Responsiv answers it itself rather than passing through another provider's signal. Obligations in the register are anchored to the live source rule. The case study of 3 June 2026 describes a horizon scanner watching the regulators in scope, so that when one changes a rule the affected obligations and their owners are flagged automatically.
The method is described at that level; no treatment history for individual authorities, and no case law citator, is offered.
Refusal and Uncertainty Behavior
What does the product do when the answer is not in the corpus?
The published language describes AI that helps analyze regulatory obligations and surfaces potentially relevant requirements, assisting teams with research and early impact assessment, and clustering that generates a suggested obligation for a human to manage to. That establishes that a person decides, not that the system signals when it is unsure. Nothing describes an abstention path, a state for declining to answer, or a confidence or coverage indicator on a relevance tag, an applicability determination or a suggested obligation.
A change tagged as not relevant is a change nobody reviews, and nothing published says whether the system marks such a call as uncertain.
Nothing describes what happens when the product cannot find an answer or cannot tie a policy to a rule. Suggested obligations carry a relevance score, but that ranks how central a rule is to the policy rather than how confident the system is, and no abstention path is described. The acknowledgment in the Terms that output may be incorrect comes with a direction to review it. Checked the homepage, the Platform page, the Policy Scanner release, the case study, the Terms and the Privacy Policy on 20 September 2026.
Fabricated Citation Record
Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?
The AI Hallucination Cases database kept by Damien Charlotin holds no entry naming Compliance Intelligence or Wolters Kluwer. The product supports regulatory change and obligation management inside a compliance program rather than producing court submissions.
Searched the AI Hallucination Cases database maintained by Damien Charlotin on 20 September 2026 on the product name Responsiv and the corporate name Responsiv AI, Inc. No court order, opinion or disciplinary record naming the product was located. This is a statement about the public record rather than a finding about the product, which is sold for compliance work rather than for court filings.
Bar Guidance Alignment
Has the vendor engaged in public with the ethics opinions its buyers are bound by?
Regulators appear as the objects of monitoring, described as global regulatory bodies and the state and federal regulatory perimeter, which makes them the subject matter of the work rather than a source of guidance on how software should be used within a compliance program. The product page, AI principles page, corporate AI page and global privacy notice cite no supervisory expectation, examination manual, interagency guidance on model risk management or third-party risk, professional body publication or bar guidance.
Model risk management guidance for United States banking institutions is well established, and the product produces a machine-generated obligation inventory.
No named ethics guidance on lawyers' use of AI is engaged, whether ABA Formal Opinion 512 or a state bar opinion. The informational system statement in section 2(d) of the Terms is the only professional reference. Checked the homepage, the Platform and Financial Services pages, the Resources posts, the Terms and the Privacy Policy on 20 September 2026.
Billing and Fee Posture
Does the vendor address what happens to the bill when the work takes an hour instead of six?
The solution is said to reduce the time compliance teams spend assessing applicability and identifying obligations, to let compliance executives focus on strategic priorities by reducing manual burdens, and to help institutions stay compliant while managing risks and reducing costs, with no measured figure. A detailed return on investment analysis is offered through a sales conversation. Nothing addresses what happens to a fee, a budget or an internal chargeback when that work compresses, and no record of AI assisted work per matter or per obligation is described.
The buyer is an in house compliance function rather than a firm billing a client, so there is no external invoice on which the compression would appear.
The buyer is the in house compliance or legal team doing its own firm's work, so no client is billed for what the product does and no fee question between lawyer and client arises. The savings claimed are the buyer's own: lower spending on outside counsel in a homepage quote, and in the case study the replacement of a manual mapping exercise that took several days.
Outside Counsel Guideline Readiness
Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?
No subprocessor list is published: the global privacy notice names only categories of recipient, being Wolters Kluwer affiliates, service providers, business partners and advertisers, without identifying a single third party. No model provider is named, so nothing states who or what processes an institution's regulatory and obligation data. There is no published data processing agreement, trust portal, security documentation or consent or notification pack, no request route for any of it, and nothing offered behind a form or agreement.
The buyer is a supervised financial institution with its own third-party risk management obligations over material service providers.
No subprocessor list, model provider list or disclosure material for clients was located, and the Terms reserve the right to subcontract parts of the service without naming anyone. Searches for a trust center or subprocessor list on 20 September 2026 found none.
Court Disclosure Support
If a judge’s standing order requires an AI disclosure, can the product produce one?
Obligation clustering identifies commonality across legal requirements and generates a suggested obligation, and the vendor states that this comes with a full audit trail for traceability, so an institution can show how a rationalized obligation was derived from the underlying requirements. Obligations remain dynamically linked to their source regulations, regulatory changes arrive redlined against source text, and the wider suite includes exam and inquiry management for producing material to a regulator.
Nothing states that the audit trail records which model or version produced a suggestion, no capture is described of what a human reviewed, amended or rejected before accepting a clustered obligation, and no guidance is given on disclosing AI involvement to an examiner.
The record the product keeps is built for a regulatory examination rather than for a court. Suggested obligations cite the rule they map to and are accepted or dismissed one by one by a named reviewer, and the platform maintains a timestamped record of every compliance decision and an audit trail of assigned work. Nothing records which model produced a suggestion, and no export of AI use and human verification for each document is described.
The questions both sides leave open
Derived from the records above rather than written, so it cannot favor either vendor. Take these into both conversations and ask each side the same question.
- Practice Systems Integration Depth
- Deployment Model and Data Residency
- Security Certifications and Trust Center
- Commercial Transparency
- Prompt and Output Retention
- Ethical Walls and Matter Segregation
- Refusal and Uncertainty Behavior
- Bar Guidance Alignment
- Outside Counsel Guideline Readiness
In summary
Compliance Intelligence
Compliance Intelligence is Wolters Kluwer's regulatory change and obligation management platform for US banking compliance teams, launched in the fourth quarter of 2025 within its OneSumX line. It monitors regulators for changes, guidance and enforcement actions, and returns each update red lined against the source text and tagged for relevance. It clusters overlapping requirements into suggested obligations linked to their sources. According to the AI Legal Index, each obligation keeps a full audit trail of how it was derived, and the product names compliance managers, chief compliance officers and legal decision makers as its users.
Responsiv
Responsiv, from Responsiv AI, Inc. of Chicago, is a regulatory change platform for compliance and in house legal teams at banks, broker dealers, asset managers, insurers and consumer technology companies. It monitors sources across more than 50 jurisdictions, breaks rules into requirements and maps them to a firm's policies and controls. Policy Scanner ranks the rules behind an uploaded policy, and a research feature answers questions with citations to the paragraph. According to the AI Legal Index, Responsiv's terms state that it gives no legal advice and that its output should be reviewed by a knowledgeable attorney.
Questions buyers ask
Compliance Intelligence vs Responsiv: which is better for bank regulatory change?
The two are close. Responsiv's terms state its advice line. Compliance Intelligence comes from Wolters Kluwer and documents red lined changes and traceable obligations. Both publish little on security, hosting or price. From the AI Legal Index, based on each vendor's own published materials as of September 26, 2026. No vendor pays for placement.
Does Responsiv train AI on customer data?
Its terms allow it. Section 4 of Responsiv's terms of service, last updated 8 March 2024, entitles it to use customer input to train and improve its models unless a separate enterprise agreement says otherwise, while its homepage says customer data is never used to train the AI. The terms govern. From the AI Legal Index, based on each vendor's own published materials as of September 26, 2026. No vendor pays for placement.
How does Compliance Intelligence build obligations?
Its clustering identifies common ground across overlapping legal requirements and proposes a single rationalized obligation to manage against, linked back to the source regulations with a full audit trail. Wolters Kluwer describes the process as combining structured regulatory data, its own subject matter experts and AI, and the suggestion is for a person to accept. From the AI Legal Index, based on each vendor's own published materials as of September 26, 2026. No vendor pays for placement.
Which regulators does Responsiv cover?
Responsiv names the SEC, CFTC, Treasury, Federal Reserve, OCC, FDIC and CFPB, self regulatory organizations, exchanges and state regulators, and international authorities including the FCA, PRA and ESMA, across more than 50 jurisdictions, with insurance and consumer technology material alongside. Compliance Intelligence covers the US state and federal perimeter and monitors global regulators. From the AI Legal Index, based on each vendor's own published materials as of September 26, 2026. No vendor pays for placement.
Neither vendor paid for inclusion, placement or a grade, and neither reviewed this page before it published. Everything on it comes from public material on the dates shown. How the index grades.
Three points stand out. Responsiv's terms of service allow it to train on customer input and cap its liability at $100 unless a separate enterprise agreement says otherwise. Those are published terms. Compliance Intelligence launched in the fourth quarter of 2025, which explains part of its thin deployment record, and its only governing document is a corporate privacy notice. Neither names a customer firm. Neither vendor reviewed this page.