Ontra vs PERSUIT: how they compare in 2026

Ontra profilePERSUIT profile
Last verifiedSeptember 3, 2026

These two are not usually evaluated against each other. Ontra does the routine legal work of a private markets firm, negotiating NDAs and high volume contracts and turning fund documents into structured obligation data. PERSUIT buys legal work rather than doing it, running competitive proposals, alternative fee arrangements and panel management for a corporate legal department. Putting them on one grid shows two different disclosure shapes rather than a simple gap. Ontra sits in the top two bands on twelve of fifteen axes without a single A, publishing something on nearly every question: ISO 42001 alongside SOC 2 Type 2 across all five trust criteria, a human review model that names the pipeline layers where failures are diagnosed, a no legal advice clause reaching the platform rather than the website, and a pricing page carrying a monthly minimum. PERSUIT sits on six and holds two A grades, for customer evidence whose figures carry their denominators and a date, and for integration documentation naming the fields that move in each direction.

At a glance

Category
OntraLegal Ops & Spend
PERSUITLegal Ops & Spend
Founded
OntraNot published
PERSUITNot published
Headquarters
OntraUnited States
PERSUITAustralia
Last verified
OntraSep 1, 2026
PERSUITSep 1, 2026

All 15 axes, side by side

The same grid applied to every vendor in the index, graded from public sources. Hover a grade to see what the letter means on that axis.

AI Centrality

How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.

Ontra
BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a document or workflow system.

The models are the engine of the data products and a layer on the service products. Insight abstracts clauses and covenants from fund and credit agreements into structured obligation data, Accord produces AI markup against a digital playbook, and DDQ generates responses from a precedent library — all model-driven. But Contract Automation, the flagship, states on the pricing page that the contract resource is a human: qualified contract professionals on Standard, qualified lawyers on Advanced, lawyers with top-tier firm experience on Premier. Remove the models and an outsourced negotiation service and an entity directory remain saleable. That places this at B rather than A: a core capability is genuinely model-driven, sitting on a workflow and document platform that would still function without it. Pages read 1 September 2026.

PERSUIT
BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a document or workflow system.

Persi is described by the vendor as the intelligence layer built into PERSUIT, and the pricing position is explicit: it is not bought separately and arrives with the platform. PERSUIT ran as a competitive RFP, AFA and e-billing platform for about a decade before Persi existed, and the underlying capabilities — request management, panel governance, invoice review, spend reporting — are workflow and data functions that stand without models. What the models add is real and central to how the product is now sold: matter triage, fee benchmarking, firm shortlisting, proposal evaluation and anomaly detection across six named workflow stages. That is the B band exactly, a model-driven core capability layered on a product that would still function without it. Pages read 1 September 2026.

Citation Accuracy and Hallucination Disclosure

Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.

Ontra
CC on Citation Accuracy and Hallucination DisclosureAccuracy is asserted without measurement, or grounding is claimed while output cites sources the reader cannot open and verify.

Accuracy is asserted and never measured. The AI page promises “reliable AI” and “expert-validated, actionable intelligence”, and the platform markets AI Search that answers questions “informed by the full scope of your agreements”, but no accuracy figure, no test set, no evaluation and no named failure mode was located on any page read on 1 September 2026. Nothing published establishes that an answer links back to an openable source passage a reader can verify, which is what the B band requires alongside a described retrieval method. The subject-matter-expert review process that catches hallucinations is real and is graded on Autonomy and Oversight, where it answers the question the band actually asks; it is not spent again here. Two limbs of the higher bands do not apply, since the corpus is the customer’s own fund documents rather than primary law, so grounding to primary authority and citation-status checking are outside what this product claims.

PERSUIT
CC on Citation Accuracy and Hallucination DisclosureAccuracy is asserted without measurement, or grounding is claimed while output cites sources the reader cannot open and verify.

The corpus is described with unusual precision and the output is never measured. PERSUIT states that Persi draws on more than $22 billion in proposal data across 4,800-plus firms, and the proof page dates that dataset to platform transactions as of February 2026, which is a stronger provenance statement than most vendors give. But no accuracy figure, no evaluation, no test set and no named failure mode was located for Persi’s own outputs on any page read on 1 September 2026. Persi’s illustrated answers cite counts of comparable matters and percentages against benchmark, and nothing published establishes that a user can open the underlying comparables to check them. The primary-authority and citator limbs of the higher bands do not apply, since the product reasons over commercial pricing data rather than case law. C: accuracy asserted without measurement.

Autonomy and Oversight Model

What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.

Ontra
BB on Autonomy and Oversight ModelA written commitment that the models work alongside a supervising lawyer, with real review surfaces, short of the full control structure: commonly the threshold at which the system stops or what happens after it is wrong.

A written human-review commitment with a described mechanism. The security page publishes a Human-in-the-Loop Model under which subject-matter experts continuously review text outputs for accuracy, flag potential hallucinations and enforce consistency across repeated questions, then troubleshoot root causes and attribute them to retrieval-augmented generation prompting, query understanding or embedding models. That last detail is unusual: it names the layers of its own pipeline where failures are diagnosed. The pricing page adds a second published control by tiering who performs the work, from contract professionals to lawyers with top-tier firm experience. What is missing for A is the rest of the control structure — no thresholds, no statement of what runs unattended versus what a customer must approve, and no described in-product review surface or escalation route. B on the strength of the review commitment, held there by the absent thresholds.

PERSUIT
BB on Autonomy and Oversight ModelA written commitment that the models work alongside a supervising lawyer, with real review surfaces, short of the full control structure: commonly the threshold at which the system stops or what happens after it is wrong.

A clear written division of labour with a visible approval point. The Persi page states that Persi does not replace the customer’s judgement and that the customer brings the judgement while Persi brings the infrastructure, and every one of the six illustrated workflows ends at a confirmation rather than an action — requests are drafted ready to review and send, a breaching invoice is put on hold pending review, exceptions are flagged for the customer. Constraint is customer-configured: engagement rules such as minimum competitive bids, spend thresholds, panel requirements and diversity obligations are applied to every matter, with a worked example of a $100,000 threshold triggering a competitive request to at least three panel firms. Held at B rather than A because no autonomy modes are published, nothing states what Persi may do without asking, and the control structure is shown through product illustrations rather than documentation a buyer could hold the vendor to.

Operational and Outcome Evidence

Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.

Ontra
BB on Operational and Outcome EvidenceReal deployment evidence with substance, short of full attribution or measurement: a named customer without figures, or figures without the named customer.

Attribution is strong and the figures sit on the wrong side of it. Named customers carry named officers with titles: Vincent Taurassi, General Counsel and COO at Sentinel Capital Partners; Lizette Perez-Deisboeck, General Counsel and CCO at Battery Ventures; Jonathan Romick, General Counsel at Linden Capital Partners, describing an SEC production; Ed Zelaski, Director of Compliance at Blue Point. Blackstone and Bain Capital Credit carry their own case studies. Separately the vendor publishes portfolio figures — 1,000-plus customers, 2 million-plus documents processed, 9 of the top 10 PEI-ranked firms, and 96% customer retention with a genuine methodology footnote stating it is the average across customers using a platform solution for at least a year as of December 2025. That footnote is the kind of dated, assessable method the A band asks for, but it describes the vendor’s book rather than what changed at a named firm. B: named customers without figures, and figures without the named customer.

PERSUIT
AA on Operational and Outcome EvidenceNamed firms or legal departments, dated, with figures for what changed and a method a reader can assess.

All four elements the band asks for are present. Named legal departments with named officers: Gabriel Harnier, General Counsel at SAP; Anne Robinson, Chief Legal Officer at IBM; Sabine Chalmers, General Counsel at BT Group; Leanne Geale, Group General Counsel at Nestlé; Ernst van de Weert, General Counsel at Heineken. A figure for what changed at a named customer: SAP reached its three-year savings target in nine months. Dated platform figures with the basis stated — 26% average savings per matter, 30% with competitive sourcing, 48% of the time the lowest bid wins, 79% of value awarded under an AFA — each with its denominator explained, footnoted as sourced from PERSUIT platform transactions as of February 2026, and carrying an explicit variance caveat that individual results differ by matter type, industry and process design. Publishing the limitation alongside the number is what makes the method assessable rather than decorative. The softness is that the per-customer testimonials are quotes without their own figures.

Privilege and Confidentiality Posture

How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.

Ontra
BB on Privilege and Confidentiality PostureSubstantive published commitments on confidentiality and training use, short of the full picture: commonly silence on segregation between users or matters, or on what the underlying model provider may retain.

Substantive commitments on the two questions that decide most of this axis, and silence on the third. The security page states plainly that Ontra never uses customer data to train models, and that data passed to third-party LLM providers is processed only to deliver the service and deleted afterwards — a position on what the model provider retains, which most vendors in this pull do not give. Terms of Service clause 10.2 commits Ontra to a reasonable degree of care over User Data. Against that, clause 6.2 reserves the right to collect usage data on an aggregated and anonymised basis to improve products, except as limited by a Customer Agreement, so the no-training promise lives on a marketing page while the published agreement reserves an improvement use. Segregation is the gap: nothing documents tenant separation, and clause 10.2 warns that other Users with access rights may reach User Data. Privilege and work product are not addressed. B, held off A by segregation and by the Customer Agreement being unpublished.

PERSUIT
CC on Privilege and Confidentiality PostureConfidentiality is asserted in general terms, or the commitment lives only in a sales conversation and cannot be read in advance.

Confidentiality is asserted in general terms and the substance sits behind an NDA. The privacy policy commits to reasonable steps against misuse and unauthorised access, states that employees are prohibited from viewing customer data unless necessary to diagnose a problem, and describes SSL/TLS in transit and sign-in logging; the security page adds SSO and role-based access controls. Nothing addresses training on customer content, which is a live question here because Persi is marketed as trained on the aggregate proposal dataset that customers themselves generate, and no published term says whether a given customer’s proposals feed it. No retention or deletion position, no matter or tenant segregation, and no privilege or work product treatment was located. The documents that would answer these — subprocessor list, data flow diagrams, SOC 2 report — are enumerated on the security page as available in the Trust Center under NDA, so a buyer cannot read the commitments before entering an evaluation. C on the band’s second limb.

UPL and Professional Responsibility Posture

Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point.

Ontra
BB on UPL and Professional Responsibility PostureA real position is published on advice versus tooling, short of full treatment: commonly a disclaimer without the supervision and competence dimension, or silence on jurisdiction limits.

A real, product-scoped position rather than a website disclaimer. Terms of Service clause 12.2 is headed NO LEGAL OR OTHER ADVICE and states that nothing in the Services, the software or the documentation constitutes legal advice, that Ontra is not a law firm and does not provide legal services, advice or representation, and that no attorney-client relationship is formed. It also places responsibility for decisions taken in reliance on output with the user. That clause reaches the Platform, not just the marketing site, which is what separates this from most of the lane. It is worth reading against the business: Ontra operates the Ontra Legal Network and the pricing page sells access to qualified lawyers who negotiate the customer’s contracts, so the no-legal-services clause and the commercial offer sit in visible tension. B rather than A because nothing addresses the buyer’s own competence and supervision duties and no jurisdiction limits are named; ABA Formal Opinion 512 is not mentioned.

PERSUIT
DD on UPL and Professional Responsibility PostureNothing published on the advice line for a product that produces legal work, including where it is sold to people who are not lawyers.

Nothing published on the advice line. No terms of service, customer agreement or disclaimer was located on 1 September 2026: the footer link labelled Privacy & Terms resolves to a privacy policy alone, and the home page, platform, Persi, security, integrations and proof pages carry no disclaimer of any kind. This matters less here than for a drafting product, because PERSUIT produces sourcing and pricing recommendations rather than legal work product, and the note records that as the reason the axis bites softly. It is not nothing, though: Persi is described as advising whether a matter should be insourced or sent out, recommending which firms to instruct, and evaluating which proposal represents best value, and those recommendations are consumed by in-house lawyers and by law firms. No position on the line between tooling and professional judgement is published anywhere, and ABA Formal Opinion 512 is not mentioned.

AI Governance and Bias Disclosure

Published governance over model behaviour: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.

Ontra
BB on AI Governance and Bias DisclosureA published governance framework with real substance, short of testing results or a named owner.

Ontra holds ISO 42001, the international management-system standard for AI, stated on the security page and carried as a badge on the home page. A certified AI management system is a published governance framework with real substance rather than a set of principles, and it is the second instance of this certification in the pull after Corlytics. What is absent is everything the A band adds: no individual or committee inside Ontra is named as accountable, no pre-release testing regime is described, and no result is disclosed about uneven output across document types, jurisdictions or counterparties. Security certifications are excluded from this axis by the band and the SOC 2 and ISO 27001 attestations are graded on Security Certifications instead, so ISO 42001 is the only certification spent here. B. Checked 1 September 2026.

PERSUIT
DD on AI Governance and Bias DisclosureNo governance position published for a system whose output affects legal outcomes.

No governance position published for a system that allocates work between law firms. The home page, Persi page, platform pages, security page, integrations page, proof page and privacy policy were read on 1 September 2026; there is no responsible AI page, no named accountable owner, no pre-release testing regime, and no ISO 42001 or equivalent. The gap is sharper here than the grade alone conveys. Persi shortlists firms, scores firm performance with numeric value scores, and decides which firms are invited to compete for mandates worth six and seven figures, and the vendor itself lists diversity obligations among the engagement rules the system enforces. Nothing published addresses whether those recommendations have been tested for uneven treatment across firms, jurisdictions or matter types. Security certifications are a different subject under this band and are graded on Security Certifications instead.

AI Safety and Data Stewardship

Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.

Ontra
BB on AI Safety and Data StewardshipSubstantive published policy covering most of the ground, short of the full set: commonly no named subprocessor list or no stated incident practice.

Most of the ground is covered and the gap is incident practice. The security page publishes AES-256 with rotating keys at rest and TLS 1.2 or above in transit, states that third-party LLM providers encrypt in both states, and commits to deleting data passed to those providers once processing is complete. It names a dedicated security team and the tooling classes it runs, listing SAST, DAST, CDR, EDR, continuous GRC, WAF and MDM. A subprocessor list is published on the trust centre at trust.ontra.ai, which also offers email notification of subprocessor changes — a live disclosure mechanism rather than a static page. Not located: any incident response or breach notification practice, and any statement of how long documents and generated outputs are retained inside the platform itself, as distinct from the zero-retention commitment at the model layer. B on the band’s own named exception for an unstated incident practice.

PERSUIT
CC on AI Safety and Data StewardshipA generic privacy policy covers the product without addressing what happens to documents and prompts after processing.

A generic privacy policy plus a security summary, with the operative detail withheld. What is published: SSL/TLS encryption in transit, employee access restricted to necessary diagnosis, sign-in logging, regular external security audits by contracted firms, business continuity and disaster recovery with tested contingency planning, role-based access control and full audit logging across platform activity. What is absent: any retention period, any deletion practice beyond GDPR erasure rights, and any incident or breach notification practice. The subprocessor list exists but the security page places it in the Trust Center under NDA, so under the three-tier rule it earns no credit. The privacy policy is also stale in a way a buyer should notice — it is dated October 2021 and still relies on the EU-US Privacy Shield Framework, invalidated by Schrems II in July 2020. C: the policy covers the product without addressing what happens to matter data, proposals and prompts after processing.

AI Liability and Recourse

What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.

Ontra
CC on AI Liability and RecourseLiability is addressed only through a standard limitation clause that disclaims the exposure the product creates.

The published allocation is specific and it runs one way. Terms of Service clause 13.2 caps Ontra’s aggregate liability at $100, disclaims all consequential, incidental and special damages including loss or corruption of data, and carves out only fraud and willful misconduct. Clause 12.1 provides the Services as-is with all warranties disclaimed, and clause 13.1 runs the only indemnity from the user to Ontra. There is no warranty on output, no insurance position, and no indemnity flowing to the customer. The instrument that would actually govern a buyer is not published: clause 1 states that where a user has access under a customer’s written Customer Agreement, that agreement supersedes these Terms, and no Customer Agreement, MSA or DPA was located on the site on 1 September 2026. C rather than D because a buyer can read a specific figure and carve-out before signing; C rather than B because what is published disclaims the exposure the product creates rather than standing behind it.

PERSUIT
DD on AI Liability and RecourseNothing published on who bears the loss when the system is wrong.

Nothing published on who bears the loss when a recommendation is wrong. No terms of service, master subscription agreement, customer agreement or service level agreement was located on 1 September 2026. The escalation ladder was run: the footer was checked across six rendering pages and its Privacy & Terms link resolves to a privacy policy carrying no liability, warranty or indemnity provision, and no separate terms page surfaced from the navigation. The Trust Center is the only route to contractual documentation and the security page states its contents are available under NDA, which is a gating decision by the vendor rather than a retrieval failure on this side, so it earns no credit. No indemnity, no cap, no carve-out, no warranty on output and no insurance position is readable before a buyer enters an evaluation.

Practice Systems Integration Depth

How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.

Ontra
BB on Practice Systems Integration DepthReal integrations exist and are documented, short of depth: named connections without a description of what they actually move.

Real named integrations, documented at the level of what they do rather than how to configure them. The Ontra MCP Server gives a customer’s own LLM real-time, read-only access to Atlas entity data, letting a firm query entities and ownership structures from its existing AI tool — direction and permission model both stated. Ontra for Word is named in the Terms of Service as an application plug-in, putting the product in the drafting surface lawyers already use. The Atlas pricing panel includes a Standard API package, the DDQ panel lists flexible exports, and Insight publishes side-letter compliance exports. Contract Automation includes a document management system in all three editions. B rather than A because no integrations page, developer index or configuration documentation was located on 1 September 2026, and no connector to a legal document management system such as iManage or NetDocuments is named.

PERSUIT
AA on Practice Systems Integration DepthDocumented, verifiable integrations into the systems legal work already lives in, with the depth described: what syncs, in which direction, and what a firm must configure.

The most detailed integration disclosure located in this lane. Four connection routes are published — managed integrations, an RFP API, a reporting API and composable workflows — and each is documented at field level. Direction is stated explicitly with arrows: matter management system into PERSUIT for matter ID, reference data, legal team assignments, practice group and jurisdiction; PERSUIT out to the e-billing system on RFP conclusion, carrying PERSUIT ID, firm name, total budget, currency, matter owner, entity, category and department. Sample API fields are printed on the page, including request_id, participation_status, pricing_items, total_fee, average_rate, price_at_start and price_at_end. Configuration burden is addressed directly, with managed integrations stated to need zero custom development, and a public API documentation URL is published. The one weakness, named rather than hidden: the target systems are described by category rather than by product, so no specific matter management or e-billing partner is named, and the API documentation sits behind the application and was not opened.

Deployment Model and Data Residency

Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.

Ontra
CC on Deployment Model and Data ResidencyCloud delivery is implied and neither the tenancy model nor the region is stated.

Cloud delivery is obvious and neither dimension is stated. The product is a web platform signed into at app.ontra.ai, but no page read on 1 September 2026 — home, AI capabilities, security and privacy, pricing, or the Terms of Service — states a tenancy model or offers a data residency region, and no processing location is given as distinct from storage. The one thing published that touches location is that third-party LLM providers encrypt data in transit and at rest, which says nothing about where either sits. The trust centre at trust.ontra.ai is a Vanta portal whose body did not render to automated retrieval and may well carry hosting and region detail; that is a limit on this reading rather than a gap in the vendor’s disclosure, so nothing is graded against Ontra for it. C on the band’s own words, which are true here: cloud delivery is implied and neither the tenancy model nor the region is stated on any readable surface.

PERSUIT
CC on Deployment Model and Data ResidencyCloud delivery is implied and neither the tenancy model nor the region is stated.

The host is named and neither dimension a buyer needs is stated. The security page states the platform runs on Google Cloud with MongoDB and Qlik as data providers, which answers whose infrastructure but not where a given customer’s data sits. No tenancy model is published anywhere. No residency option is offered: the only location material is in the privacy policy, which says personal information may be stored outside Australia with cloud providers in the United States and that European personal data may be transferred to Australia and the US under standard data protection clauses. That is a transfer disclosure about personal information rather than a residency offering for platform data, and it comes from a policy dated October 2021. Processing location is not addressed as distinct from storage. C: cloud delivery is evident and neither the tenancy model nor a customer-selectable region is stated.

Security Certifications and Trust Center

Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.

Ontra
BB on Security Certifications and Trust CenterCertification is real and stated, short of accessible evidence: a named standard without scope, date, or a way to obtain the report.

The strongest certification stack in the lane, one tier short of full credit. The security page states SOC 2 Type 2 across all five trust services criteria — scope actually specified, which is rare — plus ISO 27001:2022 with the version named and ISO 42001. A trust centre exists at trust.ontra.ai on Vanta, is publicly linked from the security page, and states that it carries subprocessor information and offers subscription to change notifications. Two things hold this at B. No auditor is named and no coverage period or report date appears on any readable surface, and the trust centre body did not render to automated retrieval, so whether reports are downloadable, gated behind a click-through, or gated behind a sales conversation could not be established. Under the standing rule, where the access flow cannot be determined the lower tier is graded and the reason stated: that is why this is B and not A. No request was submitted. Read 1 September 2026.

PERSUIT
BB on Security Certifications and Trust CenterCertification is real and stated, short of accessible evidence: a named standard without scope, date, or a way to obtain the report.

Real, current and unusually well itemised, one step short of accessible evidence. The security page states ISO/IEC 27001:2022 with the version named and describes it as independently audited rather than self-assessed, SOC 1 Type 2 attested, and CSA STAR certified. Third-party external assessments are published with dates and scores: SecurityScorecard A and UpGuard 865/950, both stated as independently assessed in January 2025. A SafeBase trust centre is named and publicly linked, and the page enumerates exactly what it holds — penetration test report, network diagram, data flow diagrams, SOC reports, subprocessor list, ISO certificate and Statement of Applicability, and OSPAR for financial services buyers. What holds this at B is the access flow and the missing attestation particulars: the SOC 2 report is stated to be available under NDA once access is granted, no auditor is named for any attestation, no coverage period is given, and the SOC 2 scope is not specified. No request was submitted.

Model Supply Chain Disclosure

Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.

Ontra
BB on Model Supply Chain DisclosureThe supply chain is partly disclosed: providers named without change notification, or architecture described without the providers.

The architecture is described in real detail and the providers behind it are never named. Ontra sets out its own pipeline layers by name, describing retrieval-augmented generation, query understanding and embedding, and states a zero-retention commitment at the model layer, so a buyer can see the shape of the system and knows customer content is not held by the model provider. What no readable surface answers is the question a buyer actually asks: whose model sees my content. No model, model family or provider is identified, and no inference location is stated. One further fact was established on 1 September 2026 and it cuts in the vendor's favour: the trust centre at trust.ontra.ai maintains a dedicated subprocessors page carrying a subscription for email notification of changes to the subprocessor list, so a change-notification mechanism exists even though the list itself could not be read. That page is a Vanta-hosted portal whose body renders client-side and returned only the page shell across repeated retrieval attempts, which is a limit on the reading rather than a gap in the disclosure, and nothing is graded against the vendor for it. B on the band's second limb, architecture described without the providers; an operator fetch of that page would settle whether the model providers are named there and, if they are, would move this row.

PERSUIT
CC on Model Supply Chain DisclosureThe vendor refers to advanced or proprietary models without identifying what sits underneath.

Persi is described entirely through its training data and never through its models. The vendor states repeatedly that Persi is trained on more than $22 billion of outside counsel management data and contrasts it with generic AI, naming Claude and Copilot only as competitor categories rather than as anything sitting underneath its own product. No model, no model provider, no inference location and no change-notification commitment was located on any page read on 1 September 2026. Google Cloud, MongoDB and Qlik are named on the security page, but hosting and data infrastructure answer where software runs rather than whose model sees client content and cannot be spent on this axis. The subprocessor list that might resolve it is in the Trust Center under NDA. C: the vendor refers to proprietary intelligence without identifying what sits underneath.

Commercial Transparency

Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.

Ontra
BB on Commercial TransparencyReal pricing is published for part of the range, with enterprise tiers withheld, or the unit and structure are stated without the figure.

A real pricing page carrying tiers, feature splits, the unit of charge and one actual number. Contract Automation publishes three editions with a comparison matrix covering playbook customisation, who performs the work, turnaround and document management, and states a monthly minimum fee of $2,000 on both Advanced and Premier, with no monthly minimum on Standard. Insight for Funds publishes three tiers and Insight for Credit two, each with a populated feature matrix. Atlas, Accord, DDQ and KYC publish their licence inclusions and route the figure to Request Pricing. Free trials and a proof-of-value are offered without a sales gate on several products. B rather than A because the per-document rate that actually drives the bill is never published, so a buyer knows the floor but not the price, and six of the seven products carry no figure at all. B rather than C because a published figure exists at all, which C forbids.

PERSUIT
DD on Commercial TransparencyNo pricing information published at any level, including the unit of charge.

No pricing information at any level. There is no pricing page: the navigation and footer were checked on 1 September 2026 across the home page, platform, Persi, security, integrations, proof and privacy pages, and none carries a pricing entry. No tier names, no packaging structure, no unit of charge and no figure are published. Every commercial route is a demo request, an industry briefing or a contact form, and the ROI calculator inverts the transaction by asking the buyer to supply its own outside counsel spend rather than disclosing what PERSUIT costs. D rather than C because C requires the shape to be visible with only the number withheld, and here neither the shape nor the number is published. Under the pricing-row rule there is no published structure, so no VendorPricing row was written.

Firm and Practice Coverage

Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.

Ontra
BB on Firm and Practice CoverageSegment and practice coverage is described with substance, short of the boundaries: what is supported is clear, what is not is left open.

Coverage is described by buyer and by workflow with real precision. The site publishes pages by team — legal, compliance, finance and investor relations — and by firm type, covering investment firms, investment banks and law firms, the last aimed at automating MFN processes. The practice scope is concrete and named: NDAs and other high-volume routine contracts, engagement letters, side letters and MFN elections, credit agreements and covenants, entity management and CTA compliance, reverse KYC, and investor due diligence questionnaires. The private markets framing is itself a genuine boundary and the vendor repeats it everywhere. B rather than A because the limits inside that boundary are not stated: nothing says which document types Contract Automation will decline, government use is not addressed, and the only scope caveat located is a pricing footnote noting that some document types such as commercial agreements or engagement letters run to a 48-hour rather than 24-hour turnaround.

PERSUIT
BB on Firm and Practice CoverageSegment and practice coverage is described with substance, short of the boundaries: what is supported is clear, what is not is left open.

Coverage is documented by role and by sector with real specificity. Five buyer pages are published — General Counsel and CLOs, legal operations, head of litigation, in-house attorney, and law firm partners and business development — which is notable because law firms are a distinct buyer here rather than an afterthought, sitting on the other side of the same transaction. Nine industry pages are published, from financial services and life sciences to energy and real estate. Matter coverage is named: multi-jurisdictional disputes, regulatory investigations, M&A and complex litigation. B rather than A because the limits are not stated and the vendor explicitly declines to state them, answering the objection that some matters are too complex with the claim that every matter type has been run through the platform and that complexity is the use case rather than an exception. Government legal departments are not addressed.

The 12 legal signals, side by side

Recorded rather than graded. These are the questions a practitioner has to answer before a tool touches a client matter, and the answers are taken from public material only.

Client Data in Training

Can material a lawyer puts into this product be used to train a model?

Ontra
Never, in policy only

The security page states in its opening line that Ontra protects customer data by never using it to train models, and repeats the point as a headline commitment. No matching term was located in the published Terms of Service, and the Customer Agreement that clause 1 says supersedes those Terms is not published. Terms clause 6.2 runs the other way, reserving the right to collect usage data including on an aggregated and anonymised basis for improving products and services, except as limited by a Customer Agreement. Recorded as policy rather than contractual on that basis.

PERSUIT
Terms silent

No located term or policy addresses whether customer content is used to train models. The privacy policy, security page, Persi page, platform pages and proof page were checked on 1 September 2026, and no terms of service or customer agreement is published. The question is squarely raised by the vendor’s own marketing: Persi is described as trained on more than $22 billion of outside counsel management data drawn from platform transactions, which is customer-generated proposal and pricing data, and nothing published states whether or on what basis an individual customer’s proposals contribute to it. The privacy policy is dated October 2021 and predates Persi.

Prompt and Output Retention

How long does the product keep what a lawyer typed, and can that be set to zero?

Ontra
Disclosed fixed window

Ontra publishes a Zero Data Retention commitment covering data provided to third-party LLMs through an Ontra application, which is processed only to deliver the service and deleted afterwards. The period is effectively stated as none at that layer and the customer is not offered a setting, which is why this is recorded as a disclosed fixed window rather than customer-configurable. The commitment is scoped to the model layer: no located material states how long documents, extracted obligation data or generated outputs are retained inside the platform itself, which is a repository product by design.

PERSUIT
Not addressed

No located public material states how long prompts, Persi outputs, proposals or matter data are retained. The privacy policy of October 2021 contains no retention section and addresses deletion only through GDPR erasure rights, which are exercisable on request rather than a stated retention position. The security page describes access logging and audit logging across platform activity, which implies durable records, but no period is given and no customer control is offered. Checked 1 September 2026.

Ethical Walls and Matter Segregation

Does retrieval respect the firm’s ethical walls, or can the model read across them?

Ontra
Not addressed

No located public material addresses ethical walls, matter-level segregation or tenant separation. The security page, pricing page, AI capabilities page, Terms of Service and home page were checked on 1 September 2026. The closest material runs the other way: Terms clause 10.2 states that other Users with appropriate access rights may have access to a customer’s User Data. Atlas lists advanced user permissions as a licence inclusion, and the MCP server is described as read-only, but neither is presented as a segregation control and no document describes how any boundary is enforced.

PERSUIT
Not addressed

No located public material addresses ethical walls, matter-level segregation or tenant separation. The security page publishes role-based access controls, SSO and full audit logging, and the privacy policy states employees are prohibited from viewing customer data except where necessary to diagnose a problem. Both describe access control in general terms rather than segregation between matters or between customers, and neither describes how any boundary is enforced at query time. Checked 1 September 2026.

Third Party Request and Subpoena Notice

If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?

Ontra
Disclosure addressed, notice absent

The privacy policy states Ontra may access, preserve and disclose any information it stores to external parties where it believes in good faith that doing so is required or appropriate, giving law enforcement and national security requests and legal process such as a court order or subpoena as examples. The standard is Ontra’s own good-faith judgement and extends to what it considers appropriate, not only what is legally required. No commitment to notify the customer, and no carve-out for notice where lawfully permitted, was located on 1 September 2026. The policy does commit to reasonable efforts to notify before a change of control, which is a different event.

PERSUIT
Disclosure addressed, notice absent

The privacy policy lists government agencies, regulatory bodies and law enforcement agencies among the parties to whom personal information may be disclosed, on a standard that extends past legal compulsion to what is authorised or permitted by law. No commitment to notify the customer, and no carve-out for notice where lawfully permitted, was located on 1 September 2026, and no transparency report is published. The policy does commit to notice in a different situation, where assets or businesses are transferred to a third party.

Primary Law Corpus Provenance

Where does the law in this product come from, and does the vendor have the right to use it?

Ontra
Not addressed

The product does not retrieve primary law, so there is no legal corpus to source. Ontra’s AI operates on the customer’s own fund documents, side letters, credit agreements and playbooks, plus the Ontra Market Playbook used as a negotiation baseline. No public material identifies any primary law source, licence basis or update cadence, checked on 1 September 2026. Recorded as not addressed because the question does not arise for this product class rather than because the vendor declined to answer it.

PERSUIT
Not addressed

The product does not retrieve primary law, so there is no legal corpus to source. PERSUIT’s corpus is its own transaction dataset of law firm proposals and pricing, which the vendor describes and dates precisely as covering more than $22 billion in proposals from over 4,800 firms, sourced from platform transactions as of February 2026. That is a commercial dataset rather than primary legal authority, and no public material identifies any statutory or case law source, licence basis or update cadence for legal content. Recorded as not addressed because the question does not arise for this product class.

Good Law Verification

Does the product tell you when the authority it just cited has been overruled?

Ontra
Not addressed

No citator, and none would apply. Ontra’s outputs are summaries, clause comparisons and obligation data drawn from the customer’s own agreements rather than from case law or legislation, so there is no authority whose subsequent history could be checked. Nothing on the AI capabilities, product or security pages addresses currency of underlying legal authority. Checked 1 September 2026.

PERSUIT
Not addressed

No citator, and none would apply. Persi’s outputs are fee benchmarks, firm shortlists, proposal comparisons and spend dashboards derived from commercial transaction data, not citations to legal authority whose subsequent history could be checked. Nothing on the Persi, platform or data intelligence pages addresses legal authority at all. Checked 1 September 2026.

Refusal and Uncertainty Behaviour

What does the product do when the answer is not in the corpus?

Ontra
Not addressed

No located public material addresses what the product does when it cannot ground an answer. The security page describes subject-matter experts who review outputs and flag potential hallucinations, but that is human detection after generation rather than a documented abstention path in the product, and no confidence signal or no-answer behaviour is described. The AI capabilities page, the product pages and the security page were checked on 1 September 2026. Notable because AI Search is marketed as answering questions across a firm’s full agreement set.

PERSUIT
Not addressed

No located public material addresses what Persi does when it cannot ground a recommendation. The Persi page illustrates six workflows and every one returns a confident answer with figures attached, including benchmark ranges and comparable matter counts; none shows or describes an abstention path, a confidence signal, or behaviour where the dataset holds too few comparable matters to support a benchmark. Checked across the Persi, platform, data intelligence and security pages on 1 September 2026.

Fabricated Citation Record

Does a public court record exist involving output from this product?

Ontra
None located

No court order, opinion or disciplinary record naming this product has been located. The AI Hallucination Cases database maintained by Damien Charlotin was searched on 1 September 2026 on the product name and on the former company name InCloudCounsel, alongside general sanctions coverage, and nothing naming the product was found. This is a statement about the public record rather than a finding about the product. Ontra’s outputs are contract and fund-document work product rather than citations to legal authority.

PERSUIT
None located

No court order, opinion or disciplinary record naming this product has been located. The AI Hallucination Cases database maintained by Damien Charlotin was searched on 1 September 2026 on the product name alongside general sanctions coverage, and nothing naming the product was found. This is a statement about the public record rather than a finding about the product. Persi produces sourcing and pricing recommendations rather than citations to legal authority, so the failure mode this signal tracks is not one the product exhibits.

Bar Guidance Alignment

Has the vendor engaged in public with the ethics opinions its buyers are bound by?

Ontra
Not addressed

No located public material engages with bar or ethics guidance. ABA Formal Opinion 512 is not mentioned and no state bar or overseas regulator opinion is named across the home page, AI capabilities page, security page, pricing page or Terms of Service, checked 1 September 2026. Terms clause 12.2 states Ontra is not a law firm and forms no attorney-client relationship, which is a positioning statement rather than engagement with the guidance its buyers and its own legal network members are bound by.

PERSUIT
Not addressed

No located public material engages with bar or ethics guidance. ABA Formal Opinion 512 is not named, and no state bar, Law Society or overseas regulator opinion appears across the home page, Persi page, platform pages, security page, integrations page, proof page or privacy policy, checked 1 September 2026. Notable because the platform is sold to law firm partners as well as in-house teams, and because outside counsel guideline compliance is a workflow the product itself enforces.

Billing and Fee Posture

Does the vendor address what happens to the bill when the work takes an hour instead of six?

Ontra
Savings claims only

Public materials claim cost control and efficiency — outsourcing routine negotiations to control costs, decreasing entity management costs, and freeing teams for higher-value work — without addressing how AI-assisted work should be recorded or disclosed on a bill. The published pricing structure is the cost of the technology and service to the buyer, which under the standing rule is not what this signal tracks. No audit record of AI-assisted work and no fee or disclosure guidance was located on 1 September 2026.

PERSUIT
Savings claims only

Savings claims are the most prominent content on the site — 26% average savings per matter, 30% with competitive sourcing, and a three-year savings target reached in nine months at SAP — and no public material addresses how AI-assisted work should be recorded or disclosed on a bill. The product does produce a durable record of agreed fees against actuals and flags invoices that breach an AFA cap, but that record covers outside counsel billing generally rather than AI-assisted work specifically, which is the distinction this signal turns on. No guidance is published on fee or disclosure treatment where AI compresses the work.

Outside Counsel Guideline Readiness

Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?

Ontra
Subprocessors listed

A subprocessor list is published on Ontra’s trust centre at trust.ontra.ai, which also invites subscription to email notifications when subprocessors change. The portal is publicly linked from the security page and no agreement or sales conversation was required to reach it. Its body did not render to automated retrieval on 1 September 2026, so the contents of the list were not read and it is not assumed that model providers appear on it; no model provider is named anywhere on the readable site. Recorded on the existence of the published list and its change-notification mechanism.

PERSUIT
On request only

The material exists and is explicitly gated. The security page enumerates what the SafeBase Trust Center holds — subprocessor list, penetration test report, network diagram, data flow diagrams, SOC reports, ISO certificate and Statement of Applicability — and states that most documents are available under NDA as part of a standard evaluation, with access granted rather than immediate. No subprocessor list is published openly and no model provider is named anywhere on the site, so a firm could not evidence whose model sees client content without first entering an NDA. Checked 1 September 2026.

Court Disclosure Support

If a judge’s standing order requires an AI disclosure, can the product produce one?

Ontra
Not addressed

No located public material addresses court disclosure or AI-use certification. Nothing describes an exportable record of which model produced which passage or who verified it, checked across the AI capabilities, product, pricing and security pages on 1 September 2026. Insight publishes side-letter compliance exports and Ontra cites an SEC production at Linden Capital Partners, but both are regulatory and investor reporting artifacts rather than a filing disclosure record. The product serves fund legal and compliance teams rather than litigators, so the question rarely arises in practice.

PERSUIT
Not addressed

No located public material addresses court disclosure or AI-use certification. The platform produces a full audit trail of firm selection decisions, proposals and pricing changes, which the security page describes as covering every firm selection, every decision and every change, but nothing frames that as a disclosure record and nothing identifies which model produced which recommendation or who verified it. Checked 1 September 2026. The product governs procurement of legal services rather than producing court filings, so the question rarely arises for its buyer.

What neither one publishes

The questions both sides leave open

Derived from the records above rather than written, so it cannot favour either vendor. Take these into both conversations and ask each side the same question.

Signals neither addresses in public material
  • Ethical Walls and Matter Segregation
  • Primary Law Corpus Provenance
  • Good Law Verification
  • Refusal and Uncertainty Behaviour
  • Bar Guidance Alignment
  • Court Disclosure Support

Which one fits

Choose Ontra if

  • The volume of routine contracts is the problem. Ontra takes NDAs and other high volume agreements off the desk entirely, marking them up against the firm's own digital playbook and negotiating them out, with the resource named per edition: qualified contract professionals on Standard, qualified lawyers on Advanced and lawyers with top tier firm experience on Premier, and a published monthly minimum fee of 2,000 dollars on the upper two.
  • Your fund documents hold obligations nobody has indexed. Ontra abstracts clauses and covenants from fund and credit agreements into structured data, tracks side letters and most favoured nation elections, runs natural language search across a whole agreement set, and exposes entity and ownership data to a firm's own AI tools through a read only MCP server.
  • Your investors will ask what governs the AI. Ontra holds ISO 42001 for AI management alongside SOC 2 Type 2 stated across all five trust services criteria and ISO 27001:2022, states that customer data is never used to train models and that data passed to third party model providers is deleted after processing, and runs a trust centre offering email notification when the subprocessor list changes.

Choose PERSUIT if

  • You want numbers with their denominators attached. PERSUIT publishes 26 per cent average savings per matter, 30 per cent where sourcing is competitive, the lowest bid winning 48 per cent of the time and 79 per cent of value awarded under an alternative fee arrangement, each footnoted to platform transactions as of February 2026 with an explicit caveat that results vary by matter type, industry and process design, alongside SAP reaching a three year savings target in nine months.
  • The data has to move between your matter management and your e billing. PERSUIT documents four connection routes and states the direction of travel with named fields: matter ID, reference data, legal team assignments, practice group and jurisdiction flowing in, and PERSUIT ID, firm name, total budget, currency, matter owner, entity, category and department flowing out on conclusion of a request, with managed integrations stated to need no custom development.
  • You want the rules enforced without the AI deciding. Persi is included with the platform rather than sold separately, applies the legal team's own engagement rules to every matter, including minimum competitive bids, spend thresholds, panel requirements and diversity obligations, and presents each action for approval before it runs, so a breaching invoice goes on hold pending review rather than being adjusted.

In summary

Ontra

Ontra is an AI platform for private markets firms covering the routine legal and compliance work around funds: outsourced negotiation of NDAs and other high volume contracts, entity management and structure charts, obligation and side letter tracking, automated investor questionnaires and reverse KYC, with AI turning fund documents into structured data and subject matter experts reviewing outputs before they reach the customer. The AI Legal Index grades it in the top two bands on twelve of fifteen capability axes, publishing something on nearly every question: ISO 42001 alongside SOC 2 Type 2 across all five trust criteria, a documented human review model, and a no legal advice clause reaching the platform itself. As of 1 September 2026 the index located no named model provider, no residency statement and no accuracy measurement.

Source: AI Legal Index, 2026

PERSUIT

PERSUIT is an outside counsel management platform for corporate legal departments, covering matter intake and routing, competitive requests for proposals, alternative fee arrangements and phased budgets, panel management and e billing built around fee arrangements rather than hourly rates, with its Persi agent included in the platform and presenting each action for approval. The AI Legal Index grades it in the top two bands on six of fifteen capability axes, with A grades on operational evidence and integration depth: its published figures carry denominators, a date and a variance caveat, and its integrations name the fields moving in each direction. As of 1 September 2026 the index located no terms of service, no liability position, no AI governance material and no published price.

Source: AI Legal Index, 2026

Questions buyers ask

Are Ontra and PERSUIT alternatives to each other?

No. Ontra does a private markets firm's routine legal work, negotiating high volume contracts and turning fund documents into structured obligation data. PERSUIT buys legal work rather than doing it, running competitive proposals, alternative fee arrangements and panel management for a corporate legal department. They sit at opposite ends of the same budget conversation. The comparison is worth reading because the same fifteen axes apply to both, and the two records have very different shapes. Graded by AI Legal Index against 15 capability axes and 12 legal signals, including privilege handling and citation accuracy, from each vendor's own published materials, verified September 3, 2026. No vendor pays for placement.

What can you read before signing?

On Ontra, terms of service carrying a no legal advice clause that reaches the platform rather than only the website, a liability cap stated as a figure, and a security page setting out training, encryption and model provider deletion. On PERSUIT, a privacy policy and nothing else: no terms of service, customer agreement, service level agreement or disclaimer was located, and the contractual and security documentation is held in a trust centre under NDA. Graded by AI Legal Index against 15 capability axes and 12 legal signals, including privilege handling and citation accuracy, from each vendor's own published materials, verified September 3, 2026. No vendor pays for placement.

Which one publishes evidence you can check?

PERSUIT, by some distance. Its published figures carry their denominators, a date of February 2026, and a caveat naming the variables that change the result, which is a method a reader can assess rather than a headline. Ontra publishes named customers with named officers at Blackstone, Battery Ventures and Sentinel Capital, and separately publishes portfolio figures including 96 per cent retention with a stated basis, but no figure is attached to any named firm. Graded by AI Legal Index against 15 capability axes and 12 legal signals, including privilege handling and citation accuracy, from each vendor's own published materials, verified September 3, 2026. No vendor pays for placement.

Do either say whether your data trains the models?

Ontra states plainly that customer data is never used to train models and that data passed to third party model providers is deleted once processing is complete. Its published terms separately reserve aggregated and anonymised usage data for improving products, so a buyer should read both. On PERSUIT nothing published addresses training, which matters because Persi is marketed as trained on the aggregate proposal dataset that customers themselves generate. Graded by AI Legal Index against 15 capability axes and 12 legal signals, including privilege handling and citation accuracy, from each vendor's own published materials, verified September 3, 2026. No vendor pays for placement.

What do Ontra and PERSUIT both leave unpublished?

Neither names a model or a provider, so neither can tell a buyer whose system reads its agreements or its proposals. Neither states a hosting region or a tenancy model. Neither publishes an accuracy measurement: both describe what the AI draws on and neither publishes a figure, a test set or a named failure mode for what it produces. And neither addresses privilege or work product. Graded by AI Legal Index against 15 capability axes and 12 legal signals, including privilege handling and citation accuracy, from each vendor's own published materials, verified September 3, 2026. No vendor pays for placement.

Disclosure

PERSUIT publishes no terms of service, customer agreement or disclaimer of any kind, so no liability position, warranty or indemnity is readable before an evaluation begins, and its subprocessor list, SOC 2 report and data flow diagrams sit in a trust centre available under a non disclosure agreement. Its privacy policy is dated October 2021 and still relies on the EU US Privacy Shield framework, which was invalidated in July 2020. On Ontra, clause 13.2 of the published terms caps aggregate liability at 100 dollars with only fraud and wilful misconduct carved out, the customer agreement that would supersede those terms is not published, and the statement that customer data never trains models sits on the security page while clause 6.2 reserves aggregated anonymised usage data for product improvement. Both records were verified on 1 September 2026. Neither vendor reviewed this page.

Neither vendor paid for inclusion, placement or a grade, and neither reviewed this page before it published. Everything above comes from public material on the dates shown. How the index grades.

Contact

Correct a record, or ask how something was graded

Every grade and every signal on this index is drawn from public sources and dated. If a record is wrong, out of date, or missing an artifact the index did not locate, send the source and it will be reviewed and the record redated. Vendors are welcome to submit documentation. Nothing on this index is for sale, including a listing, a placement, or a grade.

AI Legal Index

The AI Legal Index is an independent index that tracks changes to AI vendors in legal. It holds 61 vendors across 9 categories, each graded on the same 15 capability axes and recorded against 12 legal signals, from public sources. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
September 2, 2026
The AI Legal Index is an editorial reference. It is not a regulatory body, not a law firm, and nothing published here is legal advice or a recommendation to retain or avoid a vendor. Records are verified against published sources, bar guidance and public court records. Where a record reads not addressed, the material was not located in public sources on the date shown. See the Methodology page for evaluation standards and limitations.
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