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HAQQ

Legal AI Chat is the product HAQQ leads with, and it exists to answer, draft and review with a model. Justinian, the engine underneath, rewrites the prompt, classifies intent, detects language, extracts entities, reads documents with OCR and routes the request to tools and a model, all before generation. It then runs sub agents, memory, deeper reasoning with lookahead and rollback, a citation audit and human approval steps.

A third party frontier model writes the final answer, and HAQQ says so plainly. Orchestration, retrieval, memory and safety stay in HAQQ's own layer. eFirm, the practice management product, is sold on its own subscription and would still run matters, time and billing without the AI. With both products, the AI reaches the firm's matters, documents and contacts, and the Legal AI Twin drafts in the firm's own style and templates inside its tenant.

Answers cite the provision or case behind each line. Justinian retrieves statutes, case law, gazettes and regulatory databases for the detected jurisdiction before it writes, and where sources conflict or the law is unsettled it flags the uncertainty rather than picking a side. HAQQ runs two benchmarks of its own. The task benchmark puts 19 systems through 11 legal task categories and marks each output out of 50 against criteria that include hallucination and source linking.

In the July 2026 run Justinian averages 45.8, with Spellbook, LexisNexis +AI and ChatGPT ahead of it on contract drafting, legal research and plain language explanation. A cross domain study draws on public sets such as LegalBench, CUAD and LegalCiteBench. The individual tasks are not published, and nothing describes a check of whether a cited case was later overturned. A claim of 85% fewer hallucinations in HAQQ testing appears without a method beside it.

Human review is written into the terms. Court submissions, legal advice, regulatory analysis, client communications, settlement analysis, deadline calculation and professional opinions need review by a professional before anyone relies on them. Users stay responsible for verifying citations, dates, calculations and deadlines. In the product, the agent harness carries guardrails, audit trails, lookahead with rollback, and configurable human approval before consequential agent actions.

Each answer shows the sources behind it and the credits it used. A contract review returns the analysis first, then the corrected draft and a comparison of what changed. Which agent actions pause for approval by default, and what happens after an agent step goes wrong, are not published.

More than 17,000 legal teams across law firms, in house departments and enterprises use the product by HAQQ's count, and the mobile app reached 7,500 downloads after its July 2026 launch. Named users are few. Zouhdi Yakan, a partner at Yakan Law Firm, recommends eFirm to other firms for practice management, and the president of the Beirut Bar Association is quoted on the home page. In October 2026 HAQQ signed a protocol to become the exclusive technology partner of the New Cairo Bar Association, which has about 22,000 lawyers, with the association's requirements still to be worked out.

Partnerships with the Jordanian Arbitrators Association, Amman Arab University and ONEIC in Oman were announced without a published deployment or result. Outcome figures such as 70% less drafting time and a 95% review pass rate come from HAQQ's internal benchmarking. The claim that firms move from one contract a day to ten or fifteen comes from what firms report, with no firm named.

The terms give matter data its own section on confidentiality and privilege. HAQQ acknowledges that matter data may carry attorney client privilege, work product protection and professional secrecy. It limits its own access to support, security, customer instruction and legal compulsion, and states that such access waives no privilege. The agreement bars training or fine tuning any foundation, cross customer or third party model on customer data, prompts or outputs without a separately signed agreement.

Each firm is its own tenant, eFirm permissions run record by record, and HAQQ describes ethical walls and cross matter isolation as part of the platform. Before a Legal AI Chat request reaches an outside model provider, HAQQ's servers swap names, emails, phone numbers, addresses, company names and account numbers for stand ins. The request stops if that step fails. The rest of the content still goes to the provider, and the terms do not say what the provider retains.

As the terms put it, HAQQ is a technology provider, not a law firm, giving no legal advice, opinions or representation. Users keep responsibility for professional judgment, client advice, filings, deadlines, conflicts and the supervision of staff and technology, and higher risk output needs a professional's review before use.

The product is also sold to people who are not lawyers. The mobile app and the plans for everyone promise a clear answer to any legal question, a reading of a lease or a drafted contract, and HAQQ estimates $25K a year in legal fees avoided per consumer. Its consumer guides carry a line saying they are legal information, not legal advice. Jurisdiction limits are stated: 33 countries have a maintained set of statutes and codes, and more than 200 others get general reasoning only.

A guide walks lawyers through ABA Formal Opinion 512 and the duties of competence, confidentiality, candor and supervision.

Controls are described as aligned with ISO 42001, the AI management standard, without certification, and no AI policy, governance framework or accountable owner is published. Testing is public in outline. The task benchmark gives 19 systems the same prompt for each of 11 legal task categories and marks every output out of 50. The criteria include Sharia, statute, forum, clause construction, risk, hallucination, partner readiness and source linking.

A second study runs 25 benchmarks across legal, tax, journalism, general and safety work, including political neutrality, robustness and adversarial testing.

The limits are stated alongside the results. HAQQ builds the benchmark, runs it and competes in it, and coverage leans toward corporate and commercial drafting and research, leaving some practice areas covered lightly or not at all. Who marks the outputs is not stated. An open source model router under AGPL 3.0 recommends a model for each legal task from the same results.

Customers set their own retention period. Deletion runs automatically when it ends and produces a verification log, and data can be exported at any time. After a subscription ends there is a 90 day export window, the customer chooses return or deletion, and deletion is the default. Data that cannot yet be deleted is anonymized or made inaccessible until it can be. HAQQ staff have no access to customer matters by default, and support access to a matter needs the customer's approval and is time limited.

Book III of the terms serves as the data processing agreement. It lists subprocessor categories (hosting, storage, AI infrastructure, identity, payments, communications, analytics and security tools) and gives customers 15 days to object to a new one. The named subprocessor list is sent on request. Breaches affecting personal data are reported without undue delay, within 72 hours where feasible, and data is encrypted in transit and at rest.

The terms, last updated 29 June 2026 and governed by Delaware law, set out the allocation of loss. Each party's total liability in any 12 month period is capped at the fees paid or payable for the services behind the claim, and indirect and consequential losses are excluded. Fraud, willful misconduct, gross negligence, indemnity obligations, material breach of confidentiality and misuse of the other party's intellectual property sit outside the cap.

Against claims that the services infringe third party intellectual property, HAQQ defends customers, excluding customer data and materials, third party integrations, unsupported changes and combinations it did not supply. It warrants that the services are provided in a professional and workmanlike manner and offers the rest as is. For AI output the terms are explicit. HAQQ is not liable for inaccuracies, hallucinations or bias, or for reliance without human review, and customers indemnify HAQQ for claims arising from their own professional services.

eFirm connects to Microsoft SharePoint, its only document storage integration today. With SharePoint linked, a Word file opens and edits in place from eFirm and saves back to both systems, keeping version history and tracked changes. Without it, files sit in eFirm's own storage and are downloaded, edited and uploaded again. Email is sent and received inside eFirm and logged to the right client and matter, and eFirm syncs with the Outlook calendar.

NetDocuments and World-Check screening appear among eFirm's connections with no description of what moves between them. Legal AI Chat exports drafts to Word and PDF without a watermark on paid plans, and track changes editing with eFirm integration comes with the Pro plan. HAQQ also offers an API and an MCP server so other tools can call the engine, and payments run through its own eWallet.

The same software runs three ways. HAQQ Cloud is operated by HAQQ in a region the customer picks and isolated per firm. A private cloud runs inside the customer's own tenancy with customer held keys. A third option is fully on premises. Hosting regions are the European Union, the United States and the Middle East.

Default residency is global; the Business plan adds regional residency in the GCC, the EU or the United States, and Enterprise adds custom residency, on premises deployment and customer managed keys. Contractual residency is written into the order form. Coverage is kept separate from residency, since serving a country does not mean processing there, and cross border transfers may happen for support, security, billing, subprocessors and redundancy under standard contractual clauses or adequacy decisions.

Legal AI Chat requests still go, with personal details replaced, to an outside model provider whose processing region is not given.

Controls are designed to align with the SOC 2 Trust Services Criteria, ISO 27001 and ISO 42001, and HAQQ meets GDPR obligations as a processor. It is explicit that this is alignment and not certification: it holds no SOC 2 Type II report and no ISO certificate. The SOC 2, ISO 27001 and ISO 42001 badges on the site are each marked compliant and not certified.

Security questionnaires, evidence packs and audit requests go through a contact form, and HAQQ offers to confirm the exact scope in writing where a certificate is a procurement requirement. A responsible disclosure policy and a security.txt file are published. Book III gives customers an audit right at most once in any 12 month period, with the customer paying HAQQ's reasonable costs.

A third party frontier model writes each final answer, and Justinian is shown routing across models from OpenAI, Anthropic and Google. The specific models in production are not named; the models in HAQQ's benchmarks are competitors, not its stack. Model choice is a configuration setting, so a change of model is not a rebuild.

AI infrastructure providers are one of the subprocessor categories in Book III, which gives customers 15 days to object to a new subprocessor. The named list is sent only on request, and no notice covers a change of model within a provider. Under the terms, customer data, prompts and outputs may not train any third party model.

Prices are published in USD, and the self serve plans start without a sales call. Legal AI Chat is priced per user with a monthly allowance of credits. Free comes with 20 credits as a sign up gift, and Starter is $30 a month with 100 credits. Pro is $100 with 360, and Business is $300 with 1,080 plus regional residency and the firm wide Legal AI Twin. Top up packs run from $1 to $100 and do not expire. Larger packs and higher tiers buy more credits for the same money. eFirm is priced per seat with a two seat minimum, Boutique at $25 and Purple at $60 per user a month, with free trials of three to seven days.

Annual billing gives two months free, students get 60 credits a month for $15, and Enterprise is quoted. The credits a request uses depend on the prompt, attachments and research depth, so its cost is not known before it runs.

Buyers range from lawyers and law firms to in house legal teams, founders, students and individuals. Enterprise is aimed at law firms, corporate legal teams and regulated businesses in banking, telecom and government. The prompt library spans 391 prompts across 23 practice areas, and use case pages cover contract drafting and review, litigation support, due diligence, and banking and finance.

Jurisdiction depth is stated. Thirty three countries across the Middle East, Europe, Latin America and Asia have a maintained set of named statutes and codes, while more than 200 get general reasoning and drafting only. The interface runs in seven languages, with native right to left Arabic. eFirm shapes matter types and fields for litigation, arbitration and government procedures. Practice areas the product does not support are not listed, and HAQQ's own benchmark leans toward corporate and commercial work.