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JUPUS

The models do the work JUPUS is known for, inside a platform whose other modules would run without them. The phone agent Marie answers calls, recognizes the legal area, topic and caller's role, and writes up each call for the firm; the document AI analyzes uploaded files, drafts briefs and checks arguments against what the company describes as more than a million court judgments; and the one click file creation step reads the client's documents and transfers them in structured form to RA-Micro, DATEV or other practice software.

The AI also generates the powers of attorney and engagement agreements that clients sign. Around that sit digital questionnaires by practice area, an inquiry overview, online booking, electronic signature and a website chatbot, most of which are workflow a firm could run without models. JUPUS calls the whole offering an AI secretariat, and a new agent, Jara, is on a waiting list. Remove the models and a capable intake and scheduling system remains.

JUPUS makes a research claim and publishes nothing that would let a firm check it. The document AI is described as drafting briefs and checking arguments on the basis of more than a million court judgments. The pricing FAQ says its results are precise and always backed by sources, and JUPUS's pricing page lists case law research and brief generation as included features. For a product that proposes arguments and cites decisions in German court filings, the question is whether those citations exist and say what the brief says they say.

No accuracy figure, test, error rate or evaluation is published, and the judgment collection is not named or dated. Nothing describes how a cited decision links back to its source or what happens when the model cannot find one. The agreement goes the other way. Section 3(3) of the Terms says the models are probabilistic and their results may be wrong, that the third party AI services are provided as is, and that errors typical of AI, naming hallucination and bias, are not a defect in the service.

A written commitment that the lawyer releases what goes out, with the phone agent working on its own within rules the firm sets. The pricing FAQ says only what the lawyer has checked is released and sent, and that legal assessment and the final decision stay with the lawyer. The security page lists human control as part of the platform. The waiting list page for the new agent Jara says it prepares intake emails, powers of attorney and next steps as drafts, and that a task is finished only when the lawyer approves.

The phone agent Marie acts without review by design. It answers, qualifies callers, documents every call and forwards urgent ones to the right person or extension according to the firm's rules, and it can be switched on and off at any time. What Marie may tell a caller before a lawyer has seen the call is not described. The electronic signature module sends AI generated powers of attorney and engagement agreements to clients to sign in seconds, without saying whether a lawyer approves each one first.

Named lawyers at named firms describe real use, and one of them puts a number on it. Michael Wübbe of Anwaltskanzlei Wübbe says JUPUS saves him 70 hours a month. The customer page quotes three specialist lawyers with their firms and practice areas. Tino Sieland of Rechtsanwaltskanzlei Schleyer speaks on getting the key facts before a first call, Julia Dzikonski on clients entering their own information so a finished file is generated without manual steps, and Torsten Klose of Klose Rechtsanwalt München on intake.

The phone agent page adds Volker Weingran on traffic and labor law and Marielle Schmöe on criminal law, both on reception load. JUPUS says more than 2,000 lawyers use it every day and more than a million cases have been processed. The pricing FAQ says it has worked with more than 1,000 firms, and it claims 53 percent less manual work. None of the quotes is dated, and the aggregate figures come with no method or period.

Professional secrecy terms are written into the agreement rather than the marketing. Section 13 of the Terms binds JUPUS to secrecy over everything it learns in the course of the firm's mandates under section 203 of the German Criminal Code and sections 43a and 43e of the Federal Lawyers' Act, limits its own access to what the service requires, requires the same undertaking from every subcontractor, bars providing the service from outside the European Economic Area without the firm's consent, and commits JUPUS to assert seizure protection against prosecutors, to object to a seizure where it reasonably can and to tell the firm about a threatened or completed seizure where the law allows.

Section 13 also takes precedence over the data processing agreement. Section 12(2) commits JUPUS to use third party AI services so that the underlying models are not trained on client personal data, and the security page says data is processed in isolated environments. Separation and lifespan are the gaps: nothing describes separation between matters inside a firm, and no retention period applies to AI inputs while the subscription runs.

A clear statutory line on legal services, and a phone agent built to sound like staff. Section 3(2) of the Terms says JUPUS owes and provides no legal advice or legal services under the German Legal Services Act. It tells the firm expressly that its services are automated software processes, not a legal review or assessment of a specific matter. Section 3(4) says the sample texts JUPUS provides for the firm's information duties are nonbinding suggestions the firm must check itself, and the security page places the product within the Federal Lawyers' Act and the EU AI Act.

The public facing pages point the other way on disclosure. The phone agent page says Marie does not sound like an AI and is barely distinguishable from a person, and that she responds exactly as a member of the firm's staff would. The Terms place the answering service in the firm's name. Nothing published says callers or chatbot users are told they are dealing with AI, although the transparency duties of the EU AI Act that the security page cites apply to exactly that.

A compliance claim is published, and the program that would support it is not. The security page says JUPUS meets the requirements of the EU AI Act and that transparency about AI decisions, human control and documented risk assessments are integral to the platform. None of those assessments is published or summarized, no one is named as accountable for how the phone agent or document AI behaves, and nothing describes what is tested before a model or prompt change reaches firms.

The questions that matter for this product are specific: whether Marie classifies callers' legal areas and urgency equally well across accents, dialects and languages, and whether the document AI's arguments hold up across practice areas. No finding on either is published. Section 3(3) of the Terms treats bias as a known property of the third party models rather than something JUPUS measures.

The confidentiality duties are strong, and the operational detail a firm would audit against is out of reach. The security page says all data is processed and stored only in certified European data centers, in isolated environments, and section 12(2) of the Terms keeps client personal data out of model training. The data processing agreement that should carry the rest is linked from section 1(5) of the Terms, which says it takes precedence over everything except the secrecy clause.

The link returns a page reading "No such website", so its subprocessor annex, technical measures and audit rights are not published. On deletion two documents disagree. The Privacy Policy says content stays available for export for a period set in the terms of use before it is deleted. Section 15(5) of the Terms says that when termination takes effect JUPUS blocks access and starts deletion, that exporting in time is the firm's responsibility, and that export help is sold as an extra service. No breach notification commitment, access control detail or retention period for AI inputs is published.

The liability terms are specific and published, and wrong AI output is carved out of them. Section 11 of the Terms makes JUPUS liable without limit for intent, gross negligence and injury to life, body or health. For slight negligence it is liable only for breach of essential duties, limited to foreseeable damage typical of the contract and capped at 100,000 euros per event and 200,000 euros per contract year. The caps do not apply to product liability or to any quality JUPUS has guaranteed.

A firm can price that exposure before signing. The carve out sits in section 3(3): the third party AI services and models are integrated only as is, and errors inherent in AI technology, naming hallucination and bias, are not a defect in JUPUS's service. So the failure a firm most needs covered, a wrong citation or a misstated fact in a brief, falls outside the warranty. Section 8(8) has the firm indemnify JUPUS for breaches of its conduct duties, including the third party usage policies.

The two practice systems that dominate German firms are named, and what moves between them is described in outline. The AI secretariat page says one click turns an inquiry into a complete file, with JUPUS analyzing the client's documents and transferring the data in structured form to RA-Micro, DATEV or the firm's other practice software; the phone agent passes caller, legal area, urgency and key facts into the same inquiry.

The pricing page includes technical setup, connection to the firm's practice software and an Outlook add in, and the integrations page lists Gmail, Microsoft Outlook and Apple Mail for email and calendar. The integrations page says the firm's practice software can stay and invites firms whose software is not listed to ask in a sales call, and setup comes with a dedicated onboarding program and a named contact. No documentation describes the fields that move, whether anything flows back from RA-Micro or DATEV, or what the connection is permitted to change there.

European hosting is the stated default, with the AI features running partly abroad under a consent that sits in an unpublished document. The security page says all data is processed and stored only in certified European data centers, and section 13 of the Terms bars providing the service from outside the European Economic Area without the firm's consent. Section 5(2) then tells the firm expressly that the document AI, the website chatbot and the AI answering service can only be provided if the integrated third party providers work partly or wholly abroad, and leaves the firm to check its own data protection and professional duties, with more information on request.

The consent the secrecy clause requires is given through the subprocessor annex of the data processing agreement, which is not published at its linked address. The platform is delivered as software as a service on servers run by or for JUPUS; no private, single tenant or on premises option is described, and nothing says which countries the AI processing reaches.

No ISO 27001, SOC 2, BSI C5, TISAX or other attestation for JUPUS itself is published, and there is no trust center, security documentation page or route to request an audit report. The security page's badges read GDPR compliant, compliant with professional rules under the Federal Lawyers' Act and section 203 of the Criminal Code, and EU hosting; those are statements of legal compliance, not independent audits, and its reference to certified European data centers describes the hosting provider rather than JUPUS.

The data processing agreement, where technical and organizational measures and audit rights would normally be set out, is not published at its linked address. JUPUS handles privileged material for more than 1,000 firms under section 203 without a published ISO 27001 certificate or BSI C5 attestation.

The model providers are named in the agreement, indirectly, and the models are not. Section 3(3) of the Terms says the document AI and the AI answering service rely on AI services and models from third party providers. Section 8(7) binds the firm, when it uses the document AI, to the usage policies of the providers concerned and lists them. They are Microsoft's code of conduct for Azure OpenAI, OpenAI's usage policies, Google's API terms and generative AI use policy, the Amazon Web Services acceptable use policy and Anthropic's acceptable use policy.

That tells a firm which companies' models can receive its data, in a document it signs. Section 5(2) adds that these providers work partly or wholly outside Germany. The disclosure stops there. No model family or version is named for the phone agent or the document AI, and nothing says which provider serves which feature or in which region. The subprocessor annex that would carry that detail sits in a data processing agreement whose published link is dead. No commitment to notify firms of a change of model or provider is published.

Rates, units, taxes and setup costs are all on the pricing page, in the form a German firm budgets in. The AI secretariat costs 97 euros per user per month billed annually, plus a 97 euro platform fee and VAT. It includes the inquiry overview, digital questionnaires, electronic signature, the chatbot, the Outlook add in, case law research, brief generation, training for the whole team, technical setup and connection to the firm's practice software.

The phone agent Marie starts at 99 euros a month with 100 call minutes, can be booked alone or with the secretariat, can be canceled monthly and comes with a 14 day free trial. Online booking adds 19 euros a month. The page says there are no setup fees and that setup and training are free. The one open edge is volume: the phone agent is priced from a starting package, larger packages are offered in a conversation, and the rate beyond the included minutes is not published. Section 9 of the Terms allows price changes tied to JUPUS's own costs on six weeks' written notice.

German law firms of any size, across a spread of practice areas, with the boundaries left for a sales call. The whole site is in German and written for lawyers and their paralegals. The Terms also name notaries and public bodies as customers and exclude consumers, and the questionnaires are built per practice area. Customer stories and quotes come from labor, traffic, insurance, family and criminal law practices, from solo firms to firms described as of every size, and JUPUS says more than 2,000 lawyers at more than 1,000 firms use it.

The product is plainly built for German practice: RA-Micro and DATEV integration, the Federal Lawyers' Act and section 203 of the Criminal Code on every page, and case law research over German judgments. What is not stated is where it stops. No page says which practice areas the document AI's research and drafting cover well, or whether it serves firms outside Germany, such as in Austria or Switzerland. Nor does any page say what a large firm with many users would face, or which intake situations the phone agent should not handle.