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Parley

Built around AI, the platform is defined in the Terms of Service as a system that ingests and stores content and applies AI to extract information, generate drafts, populate records and execute agentic tasks. Parley's home page describes an agent that drafts, fills forms and researches from a firm's own templates and past work, over a client and matter database that fills itself from email and calendar. Around that sits conventional practice software: case tracking with USCIS status updates, exhibit assembly into a combined, paginated PDF, form completion screens and LCA and PAF management.

The vendor's content subdomain says drafts are generated directly from uploaded evidence, tie statements to verifiable facts and insert direct quotations from reference letters. The main site says the agent works from a firm's own templates and past samples. No accuracy figure, test set or evaluation is published, and no failure mode is named. Nothing describes how a draft links a statement back to the document it came from, or what the research function does when it finds no support.

The privacy policy says AI output may be inaccurate or incomplete and must be reviewed by a qualified human, and the terms disclaim any warranty that generated content is accurate. The vendor's own practice guide discusses hallucination risk at length as a professional duty.

The privacy policy states that a qualified human user must review output generated by AI before relying on or using it. The terms say the services are tools intended to assist and not a substitute for professional judgment, and require the customer to set up independent verification procedures. The vendor's practice guide lays out a sequence of draft, verify and edit, then file. Drafts land in Microsoft Word and Outlook where the lawyer edits them.

Parley's home page says the client and matter database automatically updates and fills out fields from emails, meetings and uploaded documents, and nothing states whether those record changes pass a review point. No mode, threshold or categorical limit on what the agent may do alone is published.

The about page names Erickson Immigration Group as relying on the platform. It points to Business Insider reporting in which a partner there describes using it for EB-1, O-1 and national interest waiver support letters, and it names Boundless as a partner using the platform with its legal team. Parley's home page says the product is trusted by more than 100 legal teams. No figure is published for what changed at any named firm, and the 100 teams are not identified.

No case study with a method is published on the main site, and productivity benchmarks appear only on the vendor's content subdomain without a named customer.

The Terms of Service limit Parley's license to customer content to providing the services and testing, diagnostics and troubleshooting. They state that Parley shall not use customer or generated content to train, fine tune or develop models deployed for or accessible by other customers (3.3). Customer content is defined as the customer's confidential information, protected by a clause that requires Parley to inform the customer immediately in writing before any compelled disclosure (6.1).

Parley's pricing page lists zero data retention and no model training on the Starter plan. The vendor's practice guide discusses attorney client privilege and work product at length, including United States v. Heppner and Warner v. Gilbarco, but does not state how Parley's own terms preserve either for a firm using it. No segregation between users or matters is documented, the model providers are not named in any published document, and the training bar covers models other customers can use, leaving training for a single customer open.

The terms state that the services and generated content are tools intended only to assist and are not a substitute for professional judgment. They define authorized users as the customer's employees, such as attorneys and paralegals, and bar use to serve other firms. The vendor's guide Should you use AI as a legal practitioner?, updated 14 July 2026, walks through ABA Formal Opinion 512 on competence, confidentiality, verification and client disclosure.

It lists what attorneys remain responsible for, including supervision of junior lawyers and staff who are not lawyers using AI, and points to trackers of state bar guidance and court orders. Nothing states which jurisdictions or practice areas the product is built for or where it stops. The guide tells lawyers to check state rules rather than stating how the product fits them.

The privacy policy has a dedicated section on artificial intelligence and automated processing. It describes what the AI does and states that output must be reviewed by a qualified human. It commits not to use customer content to train models available to other customers, and states that Parley makes no decisions with legal or similarly significant effects based solely on automated processing. Nothing names who inside the company owns model behavior, what is tested before a release, or what has been found about uneven output across case types or applicants.

The product drafts immigration petitions for people of many nationalities. A claim about minimizing bias appears only on the content subdomain, without a mechanism.

The privacy policy, updated 8 September 2026, states retention periods by category of information. It ties customer content retention and deletion to the customer agreement and to the product's functions for deleting accounts and downloading content. Customers may request their content for 30 days after a subscription ends, after which Parley may delete it (terms 2.4). The policy describes encryption in transit and at rest, access controls and security assessments.

A dedicated incident section commits to prompt investigation and to notify customers under the customer agreement or data processing terms. The policy states that the current subprocessor list is published at trust.parley.so and that customers will get notice of new subprocessors that touch their content as the agreement requires. The Data Processing Addendum the policy refers to is not published on the site.

Professional performance is warranted in the Terms of Service, with reperformance as the remedy (7.1). They give an indemnity against third party claims that the services violate law or infringe copyright, trademark or US patent, or arise from Parley's fraud, gross negligence or willful misconduct (8.1). Liability is capped at fees paid in the prior twelve months, or one hundred dollars during a free trial (9). The terms disclaim any warranty that generated content is accurate, complete or compliant and exclude generated content from the indemnity.

They state that Parley has no liability for the accuracy of generated content or results obtained from using it. No insurance position is published.

Parley's home page names Microsoft Outlook and Word, where users delegate work to the agent, and Google Drive, Box and Dropbox for documents. It says connecting email and calendar populates the client and matter database from emails and meetings. The terms define a Microsoft Word plugin and a Parley API, which Parley may make available at its discretion. The content subdomain describes a USCIS case status API in beta.

No document management system such as iManage or NetDocuments is named, no immigration case management system is named, and no implementation documentation describing direction of sync or configuration is published.

Parley hosts the platform in the cloud and gives the customer internet access to it, as the terms describe. The privacy policy says Parley is based in the United States and may process personal information in the United States and other countries where it, its affiliates or subprocessors operate, relying on the EU-U.S. Data Privacy Framework for transfers. No tenancy model is stated, no region is offered, and processing location is not separated from storage. A private cloud deployment option is claimed only on the vendor's content subdomain.

The security section of Parley's home page lists SOC 2 Type II, GDPR and no AI model training. The privacy policy, updated 8 September 2026, says the security program is designed to align with industry standards including SOC 2 Type II controls, which is not a statement that an audit has been completed. The vendor's content subdomain says a report issued by an auditor is available under NDA on request, and that the auditor and control period are disclosed only with it.

The trust center is at trust.parley.so. No auditor, report period or scope is published on any open page. The label and the policy do not match.

AI models used with the service count as third party materials under the terms. The privacy policy commits to notice when a new subprocessor will touch customer content, as the customer agreement requires. The vendor's data protection guide explains how model providers, subprocessors and cloud hosts handle data under zero data retention agreements, and Parley's pricing page lists zero data retention, but neither says which providers Parley uses.

The privacy policy says the current subprocessor list is published at trust.parley.so. No model or provider is named on Parley's open pages.

Parley's pricing page lists Starter at $500 a month for up to ten seats in a shared workspace. Starter includes a set amount of usage credits, agentic drafting, research, forms and review, Outlook and Word integrations and zero data retention. Enterprise is on request, with unlimited seats, credits sized to the firm, SSO and deployment support. The Terms of Service publish the billing mechanics in detail: monthly billing in advance or annual prepayment, included credits, and additional credits at a list price set on the order.

Unused credits roll over up to twice the monthly allotment, plans renew automatically, a free trial converts to a paid plan unless canceled, and late payments carry a charge of 1.5 percent a month. The credit list price and any implementation cost are not published.

The pricing page separates solo practitioners and small teams on Starter from firms needing governance and SSO on Enterprise, and the terms define users as attorneys and paralegals. The support page lists immigration workflows: research and analysis, form filling, drafting, case tracking, LCA and PAF management and RFE responses, and invites immigration practitioners to book a demo. Parley's home page has broadened to legal teams generally without naming other practice areas, so the scope beyond immigration is claimed rather than shown.

The content subdomain lists visa categories, including O-1A, EB-1, EB-2 NIW, H-1B, TN, L-1 and E-2. Nothing states which case types or practice areas the product does not handle.