R
Relativity

Relativity sells Relativity aiR, the ediscovery and legal data platform formerly called RelativityOne, built on Microsoft Azure for law firms, corporations, government agencies and legal service providers. It covers legal hold, collection from sources such as Microsoft 365, Google Workspace, Slack and enterprise AI tools, processing, review, production and analytics. The generative products are aiR Review, Privilege, Case Strategy, Data Breach Response and Assist, with claiR, a conversational assistant for lawyers, announced as coming soon.

Gavel, acquired on 12 June 2026, adds drafting in Microsoft Word, and an MCP server connects assistants such as Claude, Gemini, Copilot and ChatGPT. aiR Government runs on Azure Government in the continental United States. Relativity states that 193 of the Am Law 200 use it, with more than 350,000 users and over 80 certified partners in more than 30 countries.

Capability grades

All 15 axes, graded from public sources on the date shown. Hover a grade to see what the letter means on that axis.

BB on AI CentralityThe models are the engine of a core capability, layered on a product that would still function without them as a document or workflow system.

AI Centrality

How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.

The platform began as an ediscovery system and still runs legal hold, collection, processing, review and production without generative AI. aiR Review, Privilege, Case Strategy, Data Breach Response and Assist sit on that base and drive its review and analysis work. Older model based features remain in use, among them the Prioritized Review classifier that learns from reviewers' coding, conceptual analytics on latent semantic indexing and sentiment analysis. Every AI capability is included with a committed data volume, and the platform is now sold under the aiR name.

Source: Vendor Published
AA on Citation Accuracy and Hallucination DisclosureMeasured accuracy is published with the test set described and the failure modes named. Output grounds to primary authority the reader can open, citation status is checked, and the system states when it found no support.

Citation Accuracy and Hallucination Disclosure

Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.

A study by Redgrave LLP compared aiR Review with a managed first pass review using active learning on about 45,000 documents from a public data set. Responsiveness turned on federal pharmaceutical compliance rather than topic, and a subject matter expert set the ground truth through a blind review of a random sample. aiR Review reached 88 percent recall against 64 percent, with an elusion rate of 1 percent against 3 percent.

It also flagged more documents, at 29 percent precision against 39 percent, a trade off the study sets out. aiR Review used about 18 hours of attorney time against about 1,123, and the full report gives the method and statistics. Each aiR Review call cites the document passages it relies on.

Source: Vendor Published
BB on Autonomy and Oversight ModelA written commitment that the models work alongside a supervising lawyer, with real review surfaces, short of the full control structure: commonly the threshold at which the system stops or what happens after it is wrong.

Autonomy and Oversight Model

What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.

aiR Review explains why each document matters and cites the passages behind each call. aiR for Privilege predicts whether documents may be privileged, identifies the people involved and drafts a privilege log description. Prioritized Review learns from reviewers' coding decisions to rank what people see next and can run beside aiR Review. In the Redgrave LLP study, a subject matter expert reviewed a blind sample to set the ground truth before revisiting the documents where he and aiR disagreed.

No threshold is published at which a document must go to a person, and no commitment covers what happens when an aiR call is wrong.

Source: Vendor Published
BB on Operational and Outcome EvidenceReal deployment evidence with substance, short of full attribution or measurement: a named customer without figures, or figures without the named customer.

Operational and Outcome Evidence

Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.

JND, a Relativity partner, ran aiR Review on a corporate client's production and reports more than 750 hours and $85,000 saved, with project time cut by nearly 90%. JND checks aiR's calls on a random sample of about 400 documents and computes recall and precision. Microsoft's legal department reports average recall above 96% and precision of 71% on an antitrust matter, review costs down 45% to 60% and $1.6 million in projected annual savings. Lowenstein Sandler and Baker McKenzie are quoted on claiR. The customer stories carry no date.

Source: Vendor Published
BB on Privilege and Confidentiality PostureSubstantive published commitments on confidentiality and training use, short of the full picture: commonly silence on segregation between users or matters, or on what the underlying model provider may retain.

Privilege and Confidentiality Posture

How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.

Discrete permissions control what each user reaches, and Lockbox bars administrators, Relativity staff among them, from customer data without the customer's say. Data is encrypted at rest and in transit, with customer managed keys available. Customer data processed by aiR does not train or improve third party models, and AI processing runs in the published location for each instance region. Nothing addresses training of Relativity's own models, retention periods or the handling of privileged material inside aiR.

Source: Vendor Published
CC on UPL and Professional Responsibility PostureA boilerplate disclaimer sits in the terms while the marketing describes the product in advice terms, or the intended audience is left ambiguous.

UPL and Professional Responsibility Posture

Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.

Law firms, corporate legal departments, government agencies and legal service providers use the platform, and no consumer product is offered. aiR reviews and analyzes a matter's documents rather than advising clients on the law. No position is published on advice versus tooling, on competence and supervision duties or on jurisdiction limits.

Source: Vendor Published
BB on AI Governance and Bias DisclosureA published governance framework with real substance, short of testing results or a named owner.

AI Governance and Bias Disclosure

Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.

Under its AI Principles, Relativity commits to building AI for defined legal data tasks, to explaining how its models are trained and what each one looks at, and to testing models for bias. Where bias appears, the principles commit it to pause, consider mitigations, document its decisions and tell customers each model's appropriate use. The principles also state plainly that AI systems, Relativity's included, can give wrong results or contribute to biased decisions. aiR systems are updated regularly to improve quality, accuracy and consistency, so their output can change over time. No AI management certification, named accountable owner or bias test result appears.

Source: Vendor Published
BB on AI Safety and Data StewardshipSubstantive published policy covering most of the ground, short of the full set: commonly no named subprocessor list or no stated incident practice.

AI Safety and Data Stewardship

Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.

By default, Relativity encrypts data at rest and in transit, and customer managed keys give the customer control of its encryption key. Lockbox keeps administrators, Relativity's own included, out of customer data unless the customer grants access, and customers can audit and revoke that access in real time. Security Center, built by the Calder7 security team, maps logins, flags users without two factor authentication and sends alerts on unusual events. No retention period, deletion schedule for prompts and aiR output, or subprocessor list is published.

Source: Vendor Published
DD on AI Liability and RecourseNothing published on who bears the loss when the system is wrong.

AI Liability and Recourse

What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.

No customer agreement, master terms or service level terms are published, so indemnity, liability caps, warranties and insurance for aiR output cannot be read before contracting. AI processing locations and aiR Unit fees are set by each customer's agreement, and Relativity may rate limit or queue AI features at its discretion. aiR for Privilege predicts privilege and drafts log descriptions, and nothing published allocates the loss if a privileged document is produced on its call.

Source: Operator Verified
BB on Practice Systems Integration DepthReal integrations exist and are documented, short of depth: named connections without a description of what they actually move.

Practice Systems Integration Depth

How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.

Collection connectors reach Microsoft 365, Google Workspace, Slack, Claude Enterprise, ChatGPT Enterprise and Gemini, with new data sources added regularly. An MCP server lets assistants such as Claude, Gemini, Copilot and ChatGPT set up workspaces, organize case data and manage matters in natural language. Open APIs and the App Hub extend the platform at no extra license cost, and Gavel brings drafting into Microsoft Word. What each connector moves, in which direction, and what an administrator configures are not described.

Source: Vendor Published
AA on Deployment Model and Data ResidencyDeployment options and data residency are published, including the regions available, what changes between tiers, and where processing happens as distinct from where data is stored.

Deployment Model and Data Residency

Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.

Instance regions for Relativity aiR span the United States, Canada, Brazil, the UK, Ireland, France, Germany, the Netherlands, Switzerland, the UAE, South Africa, India, Australia, Japan, Hong Kong, Singapore and South Korea. All of them run on Microsoft Azure. Generative AI processing can run outside an instance's own region, and Relativity publishes where it runs for each one. French, German, Irish, Dutch, Brazilian and South African instances process within the EU Data Boundary, UK and UAE instances in the UK, and Hong Kong, Japanese, Singaporean and Korean instances in Japan.

The United States, Canada, Switzerland, Australia and India process in country. aiR Government runs on Azure Government, and all of its customer data is processed in the continental United States. The processing map may shift as model availability changes.

Source: Vendor Published
AA on Security Certifications and Trust CenterCurrent independent attestation with named scope, reachable without a sales call: a trust center carrying reports, dates and the standards actually covered.

Security Certifications and Trust Center

Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.

ISO/IEC 27001:2022 and ISO/IEC 27018:2019 certifications, a SOC 2 Type II report, a SOC 3 report and the Cloud Security Alliance CAIQ are listed, with a request route for compliance certificates. aiR Government holds a FedRAMP Moderate authorization, the platform is assessed under IRAP at Protected, and Relativity states HIPAA compliance. Calder7, Relativity's in house security team, builds the Security Center monitoring application that customers use. Report dates and auditing firms are not published.

Source: Vendor Published
BB on Model Supply Chain DisclosureThe supply chain is partly disclosed: providers named without change notification, or architecture described without the providers.

Model Supply Chain Disclosure

Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.

aiR runs on GPT-4o, GPT-4.1 mini, GPT-5 mini, GPT-5.1 and GPT-5.2, all through Microsoft Azure services. Which model or combination serves a task depends on the aiR system's purpose and on model capability and availability. Inference locations are published for every instance region, and customer data processed by aiR does not train or improve third party models. Relativity notes that those locations may change, and it promises no notice to customers before the models or locations change.

Source: Vendor Published
BB on Commercial TransparencyReal pricing is published for part of the range, with enterprise tiers withheld, or the unit and structure are stated without the figure.

Commercial Transparency

Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.

Pricing runs on a committed data volume, paid as you go or locked in on a one or three year commitment. aiR Review, Privilege, Case Strategy, Assist and claiR come with that volume, with no separate AI licenses and no per user fees. APIs, the App Hub and the MCP server carry no extra license cost, and specialized solutions are added as needed. Some aiR products consume aiR Units or carry fees set in the customer's contract. No rate per gigabyte or per unit is published.

Source: Vendor Published
BB on Firm and Practice CoverageSegment and practice coverage is described with substance, short of the boundaries: what is supported is clear, what is not is left open.

Firm and Practice Coverage

Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.

Law firms, corporations, government agencies and legal service providers are the stated buyers, with 193 of the Am Law 200 among them and customers in more than 30 countries. Solution pages cover ediscovery, investigations, second requests, FOIA, data subject access requests, data breach response, early case intelligence and contracts, and plaintiff firms have a page of their own. aiR Government serves agencies under a FedRAMP Moderate authorization. What the platform is not built for, and which languages aiR handles, are not stated.

Source: Vendor Published
Sources on file

4 public documents

The public pages on file for Relativity, with the recorded signals each one supports and the date it was last read. Open any of them and check the reading against the record.

What changed

Tracked changes at Relativity

Sep 23, 2026Integration / interoperabilityVerified

Relativity's developer changelog lists a new Review Center API that returns a review queue's current statistics, the same figures shown in the Review Progress section of the Review Center dashboard. It is dated for both Relativity aiR and Relativity aiR Government.

Bears on: Practice Systems Integration DepthSource
Sep 21, 2026Product / capabilityVerified

Relativity removed the option to switch off GenAI mode when ingesting data into Data Breach Response, so every DBR ingestion now runs through the generative AI workflow that identifies, extracts and links personal information to individuals. The release note lists support in the US, Canada, Brazil, Australia, United Arab Emirates, Asia, Europe Data Zone, United Kingdom, Switzerland and Africa regions, with the Relativity aiR Government date still TBA.

Bears on: AI CentralitySource
Sep 17, 2026Integration / interoperabilityVerified

Relativity aiR now connects to ChatGPT Enterprise through the Model Context Protocol. Administrators can use plain language in ChatGPT to create matters, align workspaces to the structure of their data and manage access and workflows in Relativity. The same kind of connection went live for Google's Gemini Enterprise for Legal on 25 August.

Bears on: Practice Systems Integration DepthSource

Legal Signals

What each signal means

A signal records what public sources say on the date shown. It is not a grade and it is not a recommendation. Where a signal reads Not addressed, it means the index did not locate the material in public sources on that date, which is a statement about disclosure rather than about the product.

Confidentiality and Privilege

Client Data in Training

Can material a lawyer puts into this product be used to train a model?

Never, in policy only

A public policy or trust page states no training on customer content, with no matching term located in the published agreement.

Customer data processed by aiR systems is not used to train or improve third party models or services, which covers the GPT models aiR reaches through Microsoft Azure. Training of Relativity's own models is not addressed, and Prioritized Review learns from reviewers' coding decisions. No published agreement carries a training term.

Source: Vendor Publishednot used to train or improve third party models or servicesAs of Oct 13, 2026Evidence

Prompt and Output Retention

How long does the product keep what a lawyer typed, and can that be set to zero?

Not addressed

No located public material states how long prompts and outputs are retained.

aiR Review writes a rationale and citations for every document, and aiR for Privilege drafts log descriptions, so each matter builds up AI generated commentary on its documents. No retention period, customer setting or deletion control is published for that output or for prompts.

Source: Operator VerifiedAs of Oct 13, 2026

Ethical Walls and Matter Segregation

Does retrieval respect the firm’s ethical walls, or can the model read across them?

Own model, documented

The product maintains its own permission model, documented, requiring the firm to keep it aligned.

Discrete permissions inside the platform govern what each user reaches, so a firm keeps matter access aligned in Relativity aiR rather than inheriting a document management system's rules. Lockbox blocks administrators, including Relativity staff, from customer data unless the customer grants access, and that access can be audited and revoked in real time. Ethical walls are not named as such.

Source: Vendor PublishedRelativity aiR includes discrete permissions to give you total control.As of Oct 13, 2026Evidence

Third Party Request and Subpoena Notice

If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?

Not addressed

No located term or policy addresses third party requests for customer data.

No customer agreement, data processing agreement or transparency report is published, so no commitment to notify a customer of a government or law enforcement request for its data can be read.

Source: Operator VerifiedAs of Oct 13, 2026
Accuracy and Authority

Primary Law Corpus Provenance

Where does the law in this product come from, and does the vendor have the right to use it?

Not addressed

No located public material identifies the corpus behind the product’s answers.

aiR draws on the customer's own collected documents rather than a vendor supplied library of law, so no legal content source, license or update cycle applies.

Source: Operator VerifiedAs of Oct 13, 2026

Good Law Verification

Does the product tell you when the authority it just cited has been overruled?

Not addressed

No located public material addresses whether authority is checked for subsequent history.

aiR works on a matter's collected documents rather than published case law, and claiR answers from that same data with direct citations to it. No treatment signal or later history check applies to legal authority.

Source: Operator VerifiedAs of Oct 13, 2026

Refusal and Uncertainty Behavior

What does the product do when the answer is not in the corpus?

Not addressed

No located public material addresses what the product does when it cannot ground an answer.

aiR Review explains and cites each call, and aiR for Privilege ranks likely privileged documents by its prediction. No path is described for declining a call when a document does not support one, and no confidence threshold is shown to the user.

Source: Operator VerifiedAs of Oct 13, 2026

Fabricated Citation Record

Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?

None located

No court order, opinion or disciplinary record addressing fabricated or hallucinated legal citations produced by this product has been located as of the date shown. This is a statement about the public record on that one subject, not a finding about the product, and this signal is not a litigation history.

The AI Hallucination Cases database maintained by Damien Charlotin, which records court decisions worldwide that address hallucinated AI content and the tool involved where known, has no entry naming Relativity or aiR. aiR works on a matter's own documents and cites the passages behind each call rather than citing case law.

Source: Operator VerifiedAs of Oct 13, 2026Evidence
Professional Responsibility

Bar Guidance Alignment

Has the vendor engaged in public with the ethics opinions its buyers are bound by?

Not addressed

No located public material engages with bar or ethics guidance.

No named ethics opinion, such as ABA Formal Opinion 512, or state bar guidance is engaged. The AI Principles commit Relativity to openness about its AI so that customers can defend their own processes.

Source: Operator VerifiedAs of Oct 13, 2026

Billing and Fee Posture

Does the vendor address what happens to the bill when the work takes an hour instead of six?

Savings claims only

Public materials claim time savings without addressing billing or disclosure, and the product sits inside a fee relationship between a lawyer and a client where those savings would change the bill.

In customer stories, JND reports cutting a corporate client's costs by nearly 60%, and Microsoft projects $1.6 million a year. The Redgrave LLP study recorded about 18 attorney hours against 1,123 for the same review. No per matter record of AI assisted work exists for billing, and nothing addresses how a firm bills or discloses that work to clients.

Source: Vendor PublishedAs of Oct 13, 2026Evidence

Outside Counsel Guideline Readiness

Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?

Not addressed

No located public material supports a client side disclosure obligation.

ISO 27001 and 27018 certifications, SOC 2 Type II and SOC 3 reports and the CAIQ are available through a request route, and the models and processing locations behind aiR are published. No subprocessor list, data processing agreement or client notice pack is published.

Source: Operator VerifiedAs of Oct 13, 2026

Court Disclosure Support

If a judge’s standing order requires an AI disclosure, can the product produce one?

Partial record

Some elements of the record are available, short of a document level export.

Every aiR Review call explains why the document matters and cites the passages behind it, and aiR for Privilege drafts privilege log descriptions. Relativity names the models aiR uses and the processing location for each region. No single export per document brings together the model used, the passages relied on and the human review.

Source: Vendor Publishedexplains their significance, and provides citations from those documentsAs of Oct 13, 2026Evidence
Contact

Correct a record, or ask how something was graded

Every grade and every signal on this index is drawn from public sources and dated. If a record is wrong, out of date, or missing an artifact the index did not locate, send the source and it will be reviewed and the record redated. Vendors are welcome to submit documentation. Nothing on this index is for sale, including a listing, a placement, or a grade.

AI Legal Index

The AI Legal Index is an independent index that tracks changes to AI vendors in legal. It holds 430 vendors across 9 categories, each graded on the same 15 capability axes and recorded against 12 legal signals, from public sources. No vendor pays for inclusion, placement, or rating.

Index Status
Last index update
October 14, 2026
The AI Legal Index is an editorial reference. It is not a regulatory body, not a law firm, and nothing published here is legal advice or a recommendation to retain or avoid a vendor. Records are verified against published sources, bar guidance and public court records. Where a record reads not addressed, the material was not located in public sources on the date shown. See the Methodology page for evaluation standards and limitations.
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