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Visalaw AI

Research, drafting, document analysis, translation and summarization are model work, and the plans are priced around them. In version 2.1, Research Agent decides what kind of question it faces, picks the sources, reads them and writes the answer, and drafting turns case facts into petitions and briefs. Around the models sit projects organized by matter, team permissions and audit trails, electronic signature, certified translation and a curated immigration library, which a connector gives Claude read only access to. Without the models, the curated library and the case workspace would remain.

Version 2.1 verifies citations against the source text before an answer reaches the user, and a citation opens beside the answer at the page with the supporting passage highlighted. Research Agent reads about five sources on a typical question and goes to the open web only when the question calls for it. Users choose which collections are in scope, from United States immigration law and case law to Canadian immigration law, live government sites and unpublished BIA decisions.

The library spans agency materials, BIA and AAO decisions, AILA publications and more than 10 million cases from over 2,000 courts. The connector for Claude ranks results by authority, matches cited authorities against the library catalog and draws case law from CourtListener. No accuracy rate or evaluation of answers is published, and the claim of accuracy every time rests on no measurement.

The Platform Agreement makes the customer responsible for evaluating output, and the about page says the technology supports professional judgment rather than replacing it. Paralegals and assistants work under a supervising attorney's account with audit trails. Research Agent shows each step as it works, lets the user expand finished steps or stop early with Answer Now, and proposes follow up questions that send nothing until the user does.

Drafts are generated for editing and AI revision in the platform, and Kuck Baxter describes using them for early drafting while senior attorneys handle judgment, revision and client strategy. No limit is published on what a draft may be used for, and no review step is required before a petition leaves the platform.

Customer stories come from Charles Kuck of Kuck Baxter Immigration, Cyrus Mehta of Cyrus D. Mehta & Partners and Ken Robinson, a solo business immigration lawyer who says the platform saves him four to six hours a week. Kuck Baxter uses it for early drafting and Mehta as a research assistant during live client consultations. The pricing page claims more than ten hours saved per case and $60,000 a year, assuming ten drafts a month.

The 2.1 release reports typical research answers in 15 to 30 seconds against about 90 seconds in 2.0, from about 180 questions run in September 2026. The customer figures are self reported and undated, with no method.

Section 4.3 of the Platform Agreement bars Visalaw and its third party model providers from training any AI model on customer data or content. Confidential information stays protected for the term and ten years after it ends. The Security Addendum scopes every record to an organization identifier and isolates each firm's embeddings in the shared vector index, and model providers may not keep or share content after a call.

The Data Processing Addendum keeps customer data, matter level content included, in the customer's own tenant environment without pooling it with others. The connector for Claude writes none of the questions asked through it to its logs and trains nothing. Visalaw's post on the Heppner ruling sets out how privilege and work product apply to AI use and how firms can protect them.

The Platform Agreement calls the service a research and drafting tool whose output is not legal advice and may contain errors. The platform FAQ says it is designed for immigration attorneys and professionals who are AILA members, and that paralegals and assistants use it only under a supervising attorney's account with audit trails. No jurisdiction limit is stated, although research now includes a Canadian immigration law collection.

The same FAQ says the product ensures ethical compliance and accuracy every time, which only the lawyer using it can ensure.

Visalaw's about page sets out principles, including that technology should support professional judgment rather than replace it. The security page lists ISO/IEC 42001 as in progress, and the Security Addendum covers model provider security, from encrypted transfer to bans on training and retention. Under the Data Processing Addendum, both parties will cooperate on changes if new AI regulation requires them. Version 2.1 came with early results from about 180 research questions run by the team and a pilot group in September 2026, measuring speed and the number of sources read rather than accuracy.

No one is named as accountable for model quality, and nothing is published on testing before a model or prompt change, or on uneven output across case types, languages or applicants' nationalities.

The Security Addendum commits Visalaw to AES 256 encryption at rest and TLS 1.2 or higher in transit, least privilege access with multifactor authentication, and annual third party penetration tests. Critical vulnerabilities are fixed within 30 days and high ones within 60, and staff with access to customer data are screened. A security incident is reported without undue delay and within 24 hours of detection, and an independent forensic assessor investigates at Visalaw's expense.

After termination, customer data and content are returned or deleted at the customer's election, with certification of deletion on request. New subprocessors come with at least 60 days' notice and a right to object, but the subprocessor list itself sits in a trust portal that opens after an access request. The connector for Claude logs only the tool name, user and organization for each call, never the query, and deletes those logs after 30 days.

The Platform Agreement of 17 March 2026 has Visalaw defend and indemnify customers against third party claims that the service infringes intellectual property or arises from Visalaw's violation of law. The customer in turn indemnifies Visalaw for claims arising from customer data or the use of any content, which includes output. General liability is capped at the fees paid in the prior twelve months, with a separate cap of twice annual fees for security incidents involving customer data.

Visalaw carries commercial general, technology errors and omissions and cyber liability insurance, with certificates on request and no amounts stated. The service is provided as is, and the agreement says output is generated by AI, may contain errors and is not legal advice.

Visalaw's integration partners are the eImmigration case management system by Cerenade, Clio and Docketwise, with Candle AI for email, MotaWord for translation and Google Drive, OneDrive and Dropbox for files. It has also announced an integration with Mitratech INSZoom, and API access goes to selected customers and partners on request. The connector for Claude has a public README, last updated in September 2026, giving the server address, the transport, OAuth 2.1 with PKCE, a single read only scope and tokens that expire after 90 days.

Its seven tools cover the library by topic, INA and CFR citations, case law, full documents and the firm's saved prompts, limited to what the user's organization can already see. What the practice system integrations exchange, and in which direction, is not documented.

Customer data and content are stored and processed in the United States, hosted by default in the East 1 regions of AWS and MongoDB. Replication stays within other regions in the United States unless agreed in writing. Customers may ask for a specific region, which Visalaw accommodates where feasible and may charge for. The service runs on shared infrastructure with data separated logically by organization at the application and database layers.

Content goes to model providers over encrypted API calls and may not be kept beyond the call. Encryption keys are managed by the cloud providers, with no customer managed or tenant specific keys. The Data Processing Addendum describes a dedicated tenant environment, so the two addenda describe tenancy differently.

The security program is audited against SOC 2 Type II, and ISO 27001 is targeted for the fourth quarter of 2026. Under the Security Addendum, audit reports, penetration test summaries and answers to security questionnaires come on request at no cost, and Visalaw will adopt an equivalent standard if it drops an audit. The security page lists a dedicated chief information security officer, SAML single sign on, audit logs, IP allow listing and configurable data lifecycle controls.

It points to a trust portal hosted on Drata that opens after an access request. The auditor, report period and scope, including whether the models are covered, are not published.

Section 6 of the Security Addendum sends content to contracted model providers over encrypted APIs and bars them from training on it, keeping it beyond a single call or passing it to anyone else. Visalaw keeps documentation of which subprocessors receive data at each stage. The Platform Agreement and Data Processing Addendum give at least 60 days' notice before a new subprocessor or a material change in scope, with a right to object.

The model providers themselves are listed only in a trust portal that opens after an access request, and no model is named for any feature. The connector for Claude names CourtListener, which receives case law requests without account details.

Core costs $220 a month per license, billed annually, for research, chat, document analysis, translation, BIA decisions and a case management integration, with occasional drafts at $150 each. Pro is $480 a month per license and adds ten petition or brief drafts a month, about $26 a draft. Enterprise, for firms of three or more, is quoted and adds unlimited drafting, free paralegal access, dedicated onboarding and team controls.

A comparison table shows what each plan includes, and a return calculator models recovered hours and value from a firm's own matters, hourly rate or fees, with its assumptions shown. Each attorney or paralegal using the platform needs a license, and a two week free trial opens after a demo.

Visalaw AI is built for immigration attorneys and professionals who are AILA members, from solo practitioners such as Ken Robinson to firms such as Kuck Baxter and Cyrus D. Mehta & Partners, and Enterprise serves firms of three or more. The platform lists the case types it drafts. Business petitions run from O-1A and EB-1A to H-1B, L-1 and E-2, and family matters include I-485, I-601A and N-400. Humanitarian work covers asylum, T and U visas and VAWA, alongside RFEs, motions and BIA appeals.

Research covers United States immigration law and case law and a Canadian immigration law collection. Paralegals work only under a supervising attorney's account. Work outside immigration is outside the product, and the connector for Claude leaves state courts out of case law results unless asked.