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Diliforce
Diliforce, formerly ContractZen, combines a board portal, contract repository, legal entity management and virtual data rooms for corporate legal, finance and governance teams. The Finnish business was founded in 2014 and remains operated by ContractZen Ltd. An AI Assistant explains selected agreements and board materials, compares files and translates content. Metadata extraction proposes values during imports, with users reviewing and applying suggestions before those values enter an agreement's metadata card.
SmartIndex arranges the same underlying files into different due diligence or reporting structures without duplicating them. The board portal covers agendas, meeting materials, minutes review and signatures, while entity management tracks subsidiaries, ownership and representatives. Signature provider connections return executed files to the workspace, and access groups restrict visibility across companies or business units.
RELEX Solutions uses the platform for financing preparation and ongoing corporate administration. Standard and Advanced subscriptions have annual user pricing, with generative AI sold as a separate account add-on. Azure hosts the service; optional Anthropic processing requires administrator activation. Contractual training restrictions coexist with provider retention for abuse prevention and a broad exclusion of AI liability.
Diliforce, head to head
Side by side on the same 15 capability axes and 12 legal signals: where the two part company, and what neither one publishes.
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Similar is not the same, so check that each one does the job you need. No vendor pays for placement.
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Ordered by how closely the graded profiles match across the 15 capability axes, inside the same categories. See how each axis is graded in the methodology.
Capability grades
All 15 axes, graded from public sources on the date shown. Hover a grade to see what the letter means on that axis.
AI Centrality
How much of the product is actually AI. Whether the machine learning is the mechanism the buyer is paying for or a feature layered onto conventional software, and whether the vendor is specific about which is which.
Diliforce adds AI analysis to a governance system that already manages contracts, board meetings, legal entities and due diligence materials. The Assistant summarizes agreements, compares versions, translates clauses and explains potential risks. Metadata extraction proposes tags and key terms during individual or bulk imports, while SmartIndex can build a folder structure from a sample file or photograph. These functions reduce preparation work across the suite, but the repository, meeting cycle, reminders and signature connections operate independently.
Generative features require an additional account subscription and administrator permission. The product remains a corporate governance platform with substantial AI assistance rather than a standalone legal reasoning service.
Citation Accuracy and Hallucination Disclosure
Whether the vendor publishes measured accuracy on citations and assertions, grounds output to primary sources, and says plainly what its system does when it does not know. Legal has a documented public record of fabricated citations reaching filed briefs, so an untested claim of accuracy is not evidence.
The Assistant analyzes selected corporate files and can compare two versions through an AI Analysis List. Metadata extraction is promoted as producing accurate tags, and the Assistant offers explanations of complex clauses and potential compliance issues. Its responsible use guidance warns that generated content may be inaccurate, incomplete or outdated and requires independent verification of important information. No measured error rate, reproducible accuracy test or passage citation method is specified.
Selecting the source files gives users material against which to inspect an answer, but does not establish that each assertion links to an exact supporting passage or current legal authority.
Autonomy and Oversight Model
What the system decides on its own, what a lawyer must approve, and whether the vendor documents where the review point sits. A tool that drafts under review and a tool that files without one are different products and different risks.
Metadata extraction produces suggestions that a user must review and apply for each agreement, including files submitted through mass import. Users can discard suggestions; changing a proposed value requires applying it and then editing the metadata card. The account administrator controls access to AI features and can separately enable or disable optional Claude models. An AI Analysis List lets each user select an accessible file for analysis or two for comparison.
The service terms exclude automated decisions with legal or similarly significant effects under GDPR Article 22. Confidence thresholds, automatic escalation for uncertain answers and correction handling beyond these review controls are unspecified.
Operational and Outcome Evidence
Named, dated evidence that the product works in production at real firms or legal departments. Case studies with figures and identified customers count. Unattributed testimonials and launch announcements do not.
RELEX Solutions uses the governance portal, entity register and data rooms to maintain materials for financing and subsidiary administration. Its head of legal, Tuomo Sirkka, describes replacing scattered network folders with a common repository and reusing due diligence materials for successive funding rounds, including the €500 million round in 2022. Legal, finance and administrative staff share the system, and external law firms receive materials through its data rooms.
SIGG and Kiron Interactive also describe contract or entity management use. These accounts establish operational adoption, but do not measure AI accuracy or isolate the Assistant's contribution to time savings or transaction results.
Privilege and Confidentiality Posture
How client confidences are handled: attorney client privilege and work product treatment, segregation of one client matter from another, whether client data trains any model, and what the vendor commits to in writing rather than in marketing.
The service agreement prohibits model training on prompts, files uploaded for AI interactions and generated outputs. Mutual confidentiality duties extend to employees and subcontractors, while the DPA restricts personal data processing to customer instructions. Administrators assign category permissions and can use access groups for particular entities or business units. AI Analysis Lists accept only attachments the user may access.
Optional Claude processing requires administrator activation and uses Anthropic infrastructure. Providers may temporarily retain prompts for abuse prevention under their own terms. These protections address confidential corporate materials, without promising preservation of legal privilege or a separate conflicts management process for outside counsel.
UPL and Professional Responsibility Posture
Whether the vendor is clear that it supplies a tool rather than legal advice, who its audience is, and how it addresses unauthorized practice of law, competence and supervision duties, and jurisdiction limits. ABA Formal Opinion 512 is the reference point. Where the advice line is not the duty a product raises, the axis is read through the nearest professional duty it does raise: judicial conduct rules and the reviewing duty for products sold only to courts, and the duty to bill for time actually spent for products that draft time entries.
Responsible use guidance tells users to inspect AI output, independently verify important information and avoid treating generated responses as legal, financial or other professional advice. That boundary applies even though the Assistant is marketed for governance guidance, board responsibilities, ESG issues and contract risk explanations. Users remain responsible for deciding whether a proposed interpretation or summary is suitable for the underlying business decision.
The terms also prohibit protected health information, GDPR special category data and specified financial information. No jurisdictional professional conduct mapping, lawyer qualification check or detailed allocation of supervision duties between corporate counsel and board administrators is specified.
AI Governance and Bias Disclosure
Published governance over model behavior: who owns it inside the vendor, what is tested before release, and what is disclosed about disparate output across matter types, parties, or populations.
Diliforce's responsible use instructions acknowledge incomplete, inaccurate and outdated AI answers and require human verification before reliance. Administrators control AI access and optional provider activation, and the terms rule out automated decisions with legal or similarly significant effects under GDPR Article 22. Those are practical use boundaries, but they do not describe a model governance program. A named owner for AI risk, release testing criteria, bias assessment across languages or jurisdictions and published findings from such evaluations are unspecified.
Board oversight and corporate governance features organize the customer's affairs; they do not establish how the vendor evaluates its own models.
AI Safety and Data Stewardship
Retention, deletion, access control, and what happens to prompts and documents after they are processed. Whether the vendor states its subprocessors and its incident practice, or leaves the buyer to assume.
Conversation attachments are removed after the interaction at Diliforce's layer, while model providers may retain prompts and responses for abuse prevention. Account and profile information remains for the subscription plus twelve months; usage logs and support communications normally remain for twelve months. Security guidance describes seven day database recovery and file soft deletion. The DPA requires return or destruction after termination, subject to legal retention and scheduled backup deletion, and written breach notice without undue delay.
Access groups, MFA and individual permissions restrict visibility. A full subprocessor list is supplied on request, and provider retention periods are not fixed in the agreement.
AI Liability and Recourse
What the vendor stands behind contractually when its output is wrong. Indemnities, caps, carve outs, insurance, and whether any of it is published or only reachable through a negotiated agreement.
ContractZen's agreement expressly excludes liability for damage caused by AI features or their use, including inaccurate, incomplete or misleading output. The service is supplied as is without performance, fitness or noninfringement warranties. Its general aggregate liability ceiling is 50% of fees paid during the six months before receipt of a claim, subject to liabilities that law does not allow it to exclude, including gross negligence and intent.
Customers indemnify the provider against third party claims connected to their use or contractual breach. No reciprocal AI output indemnity or accuracy warranty is offered to cover a mistaken governance recommendation or contract summary.
Practice Systems Integration Depth
How deeply the product reaches into the systems legal work already lives in: document management such as iManage and NetDocuments, Word and Outlook, contract lifecycle management, matter management, e-billing, and court filing systems.
Electronic signature connections carry agreements from Diliforce to Assently, Adobe Sign, Docusign, SignHero or Visma Sign and bring signed copies back into the workspace. Assently packages are purchased in the in-app store; other providers require an existing account connected there, and Adobe requires its Enterprise plan. Starting from an existing agreement or meeting preserves that item's signature status and returned signed file.
Starting from the dashboard cannot return the result to an existing item. Signers cannot be changed after sending without cancellation and restart. Microsoft 365 and Google provide SSO, while Teams supports board work and a custom plan offers API access.
Deployment Model and Data Residency
Where the software runs and where the data sits. Multi tenant cloud, single tenant, private deployment, on premises, and whether region of residence is a published option or an enterprise conversation.
The governance service runs on Microsoft Azure, with security guidance naming the Netherlands for hosting and EU geography for data at rest. The default Assistant accesses models through Microsoft Foundry, but its privacy guidance permits processing in other Microsoft regions, including outside the EEA, under transfer safeguards. Optional Claude runs on Anthropic's own infrastructure and may also process outside the EEA.
This makes storage location narrower than the permitted processing footprint. Customer files receive a separate encryption key held in Azure Key Vault. A customer hosted deployment, selectable inference region and country list covering every optional service are not specified.
Security Certifications and Trust Center
Independent attestation a buyer can pull without a sales call: SOC 2, ISO 27001, penetration test summaries, a trust center with current reports and named scope rather than a badge image.
Security measures include AES-256 protection for attachments and databases, TLS connections, customer specific file encryption keys, MFA and restricted user access. The engineering process follows a secure development lifecycle and addresses OWASP risks; security tickets require validation before closure. Azure supplies redundant storage, monitoring and disaster recovery infrastructure. The ISO, SOC and other compliance standards named in the security guidance belong to Microsoft Azure, rather than constituting an independent attestation of ContractZen or Diliforce's application.
No vendor specific certification report, auditor, assessment period or attested application scope is identified. Technical controls and the hosting provider's credentials therefore remain separate assurances.
Model Supply Chain Disclosure
Which models sit underneath, whose they are, where they run, and whether the vendor commits to telling customers when that changes. A legal buyer inherits every dependency it cannot see.
Microsoft Foundry supplies the default model access layer, with Azure OpenAI identified in the AI privacy guidance. Administrators may enable Anthropic Claude, which runs on Anthropic infrastructure even though Foundry supplies access, identity and billing. Claude is disabled by default and has separate processing terms. The agreement prohibits training on AI inputs and outputs but permits providers to handle them under their own abuse prevention rules.
Exact model versions, the routing between available models and a model specific change notice commitment are not stated. General contract amendment notice does not specify advance notice for each model or provider substitution.
Commercial Transparency
Whether a buyer can learn what this costs without entering a sales process: published rates, the unit being charged, what sits behind an enterprise tier, and what implementation adds.
Standard costs $9.50 per user each month when billed annually and includes contract management, the board portal and SmartIndex. Advanced costs $27 per user monthly on annual billing, with at least five users, and adds entity management, access groups, detailed audit logs and included data rooms. AI is a separate account subscription starting at $15 monthly, with administrator allocation of access. Signature providers charge separately, and larger custom plans require a quote.
The terms normally renew yearly unless canceled fourteen days before expiry. Migration, training and assistance can be separately agreed, so the full implementation cost is not fixed by the standard subscription rates.
Firm and Practice Coverage
Who the product is actually built for. AmLaw, midlaw, small firm and solo, in house departments, government and courts, and which practice areas are supported rather than merely claimed.
The suite serves corporate legal teams, company secretaries, directors and finance staff maintaining governance information. Its main workflows cover board preparation and minutes, legal entities and ownership, agreement administration, funding rounds and audit preparation. Standard targets smaller organizations, Advanced adds controls for midsize companies, and custom arrangements support larger groups. Named customers include RELEX Solutions, SIGG and Kiron Interactive, with use across more than thirty-five countries.
Multilingual analysis does not establish coverage of a defined body of national law. The service terms also exclude health information, GDPR special category data and specified financial account information, which limits the material these teams may upload.
9 public documents
The public pages on file for Diliforce, with the recorded signals each one supports and the date it was last read. Open any of them and check the reading against the record.
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my.contractzen.com/Terms3 signals
Client Data in Training, Third Party Request and Subpoena Notice, Outside Counsel Guideline Readiness
Read Oct 16, 2026
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Prompt and Output Retention, Bar Guidance Alignment
Read Oct 16, 2026
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contractzen.uservoice.com/knowledgebase/articles/1998892-how-to-use-the-access-groups-add-on-feature1 signal
Ethical Walls and Matter Segregation
Read Oct 16, 2026
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Refusal and Uncertainty Behavior
Read Oct 16, 2026
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Fabricated Citation Record
Read Oct 16, 2026
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diliforce.com1 signal
Billing and Fee Posture
Read Oct 16, 2026
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diliforce.com/pricing1 signal
Court Disclosure Support
Read Oct 16, 2026
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Primary Law Corpus Provenance
Read Oct 16, 2026
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Good Law Verification
Read Oct 16, 2026
$9.50 per user/month, billed annually; AI from $15 per account/month extra
- Standard starts at $9.50 per user monthly on an annual subscription.
- Advanced starts at five users paying $27 each per month, billed annually.
- AI adds at least $15 per account each month.
- Signatures and some data rooms carry additional charges.
- Custom implementation costs require an individual agreement.
Standard is $9.50 per user monthly on annual billing. Advanced is $27 per user monthly, billed annually with a five user minimum, and includes entity management, access groups, detailed audit logs, five Basic data rooms and one Pro room. The separate account AI subscription starts at $15 monthly. Custom plans for larger organizations require a quote. Basic VDR costs $9.80 monthly after fourteen free days; Pro costs $49 monthly. Signature charges depend on the provider.
Implementation: Standard setup requires no consulting project. The custom plan includes migration and onboarding assistance, while the agreement permits separately priced setup, support, consultancy and training; those charges are not fixed.
Confidentiality and data terms: The service terms prohibit HIPAA protected health information and GDPR special category data; no permitted healthcare tier or BAA is offered.
Note: Prices exclude applicable tax. Advanced includes four account exports per year; additional exports cost $85 each. The security help article says exit export is free, whereas the agreement permits a return fee. A fourteen day trial requires no card. Subscriptions normally renew annually unless canceled fourteen days before expiry; paid fees are generally nonrefundable.
Legal Signals
What each signal meansA signal records what public sources say on the date shown. It is not a grade and it is not a recommendation. Where a signal reads Not addressed, it means the index did not locate the material in public sources on that date, which is a statement about disclosure rather than about the product.
Client Data in Training
Can material a lawyer puts into this product be used to train a model?
The published terms prohibit training on customer content. Not a policy page, the agreement.
Prompts, files uploaded for AI interactions and generated outputs are excluded from model training by the service agreement. The same terms allow anonymized, aggregated datasets from customer information, but the specific AI clause directly prohibits training on those inputs and outputs. This applies to the default model service and optional providers. Claude activation authorizes Anthropic processing through the administrator's instruction; it does not remove the training prohibition. General account analytics and feedback have separate purposes.
Prompt and Output Retention
How long does the product keep what a lawyer typed, and can that be set to zero?
Retention is acknowledged in public materials with no stated period.
Diliforce deletes attachments added to an AI conversation after the interaction. Its AI privacy guidance distinguishes that deletion from temporary retention of prompts and responses by Microsoft or Anthropic for abuse prevention, without giving those provider periods. Usage logs and support correspondence generally remain for twelve months, while database recovery and file soft deletion cover seven days. Ordinary account content has termination and backup rules of its own. No customer control guaranteeing zero retention across the complete AI processing chain is specified.
Ethical Walls and Matter Segregation
Does retrieval respect the firm’s ethical walls, or can the model read across them?
The product maintains its own permission model, documented, requiring the firm to keep it aligned.
Administrators set category permissions so users cannot see categories outside their access. Access groups further divide agreements, meetings and entities by company, country or business unit; users see items belonging to their assigned groups. The personal AI Analysis List permits selection only of attachments the user can access. These controls belong to Diliforce rather than an inherited external document management system.
Advanced includes access groups, while the help center also describes separate activation. Formal conflict screening and automatic matter wall administration are not specified.
Third Party Request and Subpoena Notice
If someone subpoenas the vendor for a firm’s data, does the firm hear about it first?
Terms commit to notice where lawfully permitted. No transparency report located.
The DPA requires ContractZen to inform the customer before legally required personal data processing outside its instructions, unless the law prohibits that notice. It also requires notification without undue delay of supervisory authority or other authority inquiries concerning the data. ContractZen ordinarily does not answer those inquiries without customer instructions. The general confidentiality clause permits legally required disclosure, while the privacy notice separately covers account information.
No request transparency report or universal promise to challenge a demand accompanies these contractual notification duties.
Primary Law Corpus Provenance
Where does the law in this product come from, and does the vendor have the right to use it?
No located public material identifies the corpus behind the product’s answers.
The Assistant works with selected agreements, board materials, entity files and related corporate information. Its governance guidance does not identify a collection of statutes, decisions or regulatory publications with jurisdiction and licensing details. Microsoft and Anthropic model access likewise does not identify the underlying primary legal corpus available to a particular answer. SmartIndex legal due diligence and ESG templates organize customer materials; they are not a licensed legal research collection or an assurance that a legal proposition reflects current authority.
Good Law Verification
Does the product tell you when the authority it just cited has been overruled?
No located public material addresses whether authority is checked for subsequent history.
Agreement comparison and governance summaries operate on customer selected files. No licensed citator, precedent treatment signal or case validity mechanism is specified for the Assistant's answers. Responsible use instructions require independent verification of important information, but do not describe a legal authority validation workflow inside the product. Contract renewal reminders and entity filing dates help track obligations in corporate materials; those controls do not determine whether a cited case remains good law or whether a statute has been amended.
Refusal and Uncertainty Behavior
What does the product do when the answer is not in the corpus?
No located public material addresses what the product does when it cannot ground an answer.
Metadata suggestions stay subject to individual review and application, and users can remove unwanted proposals. That provides control over stored values, but no confidence threshold, refusal condition or automatic request for clarification is specified for uncertain AI answers. The responsible use guidance warns about incomplete or outdated output and places verification with the user. An Assistant answer about a board obligation or contract clause therefore requires inspection even when the source file is available in the analysis session.
Fabricated Citation Record
Does a public court record exist addressing fabricated or hallucinated legal citations in output from this product?
No court order, opinion or disciplinary record addressing fabricated or hallucinated legal citations produced by this product has been located as of the date shown. This is a statement about the public record on that one subject, not a finding about the product, and this signal is not a litigation history.
No fabricated citation proceeding naming ContractZen or Diliforce was identified in the AI Hallucination Cases database as of October 16, 2026. The product's main work concerns internal agreements, entity information and board materials, so a mistaken extraction or invented meeting detail could affect corporate decisions without producing a court citation incident. The database result does not establish an error rate or validate the Assistant's legal explanations. Its own usage guidance still requires independent verification before reliance on important information.
Bar Guidance Alignment
Has the vendor engaged in public with the ethics opinions its buyers are bound by?
No located public material engages with bar or ethics guidance.
The AI instructions distinguish workflow assistance from legal, financial or professional advice and require users to verify important information. They do not name a bar opinion or map product controls to a lawyer's duties of competence, confidentiality, candor or client communication in any jurisdiction. GDPR provisions and corporate governance guidance address different obligations. Counsel preparing board materials or reviewing an agreement must therefore apply the professional rules governing that engagement without a vendor supplied jurisdictional conduct mapping.
Billing and Fee Posture
Does the vendor address what happens to the bill when the work takes an hour instead of six?
The product does not touch a fee between a lawyer and a client. It operates before an engagement exists, or it is bought by a team that bills no client for the work. Savings claims aimed at the buyer’s own cost are recorded in the summary and do not make the row a savings claim, because no client bill is in the loop.
Diliforce is sold for the internal governance work of organizations, including legal, finance and board administration. Its efficiency claims concern contract handling, meeting preparation and due diligence readiness rather than calculation of a lawyer's bill to a client. External counsel may receive materials through a data room, but that sharing workflow does not establish time entries, billing adjustments or AI fee disclosures.
The separate AI subscription is a software operating expense, with no stated mechanism for allocating saved lawyer time to client invoices.
Outside Counsel Guideline Readiness
Can a firm get this vendor through a client’s AI clause without a bespoke negotiation?
The material exists behind a sales conversation or an executed agreement.
ContractZen supplies its current subprocessor list on request under the DPA. Public AI guidance already distinguishes Microsoft processing from optional Anthropic processing and explains administrator activation, training restrictions and possible international transfers. The service terms also provide a DPA, confidentiality provisions and customer audit rights. A complete processor schedule and details of applicable transfer safeguards require a request.
No packaged mapping to individual outside counsel guidelines, client approval workflow or matter specific restriction on the use of different AI providers is specified.
Court Disclosure Support
If a judge’s standing order requires an AI disclosure, can the product produce one?
Some elements of the record are available, short of a document level export.
The board portal tracks decisions and tasks, and Advanced includes a detailed audit log and four structured account exports each year. Signature workflows retain executed files with the relevant agreement or meeting when initiated from that item. These materials can support reconstruction of corporate activity, but a complete export of AI prompts, model versions, responses and human approval history is not specified.
Conversation attachment deletion also differs from retention of the underlying governance file. No court declaration or certification of AI use is provided.