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OpenText eDiscovery pricing
OpenText publishes what an eDiscovery subscription contains but not what it costs. A subscription includes the AI features branded eDiscovery Aviator, technology assisted review, self service data processing, predictive search and an integrated viewer with redaction. Connectors for private cloud are a paid extra. It runs in public cloud, private cloud, as a managed service, on premises or hybrid, and a published checklist covers the choice. There is no rate card, no per user or per gigabyte figure, no minimum and no implementation charge, and prices are quoted through a contact form. Aviator Review gives customers token estimates on a sample before a full run. Data retention and return are set in the Supplemental Terms for each order rather than published, and deletion after termination can be delayed up to 180 days by the cloud provider.
How OpenText eDiscovery pricing works
OpenText publishes the capability set and delivery options, with no figure at any level and no stated unit of charge. The product page's How to buy table lists what a subscription includes: OpenText eDiscovery Aviator, technology assisted review, self service data processing, predictive search and an integrated viewer with redaction, with OpenText Connectors for Private Cloud as a paid extra. A second table names public cloud, private cloud and managed service, and the product page adds on premises and hybrid.
The Aviator page offers on demand, multiple matter subscription and private cloud options for the AI features, available to cloud customers in all AWS regions after signing the paperwork and contacting a representative. Aviator Review gives existing customers token estimates on sample data before a full run. Managed review is offered as a package described as saving a further 10 to 20 percent. Subscription terms sit in the order document and Supplemental Terms, which are not published, and clause 2.2 of the Cloud Services Use and Delivery Terms says Supplemental Terms prevail where they conflict.
Confidentiality and data terms: HIPAA is addressed in the contract rather than as a certification: the Data Processing Addendum provides that the customer shall not provide protected health information to OpenText without a mutually agreed Business Associate Agreement in place, so a BAA is available but must be negotiated. A global Data Processing Addendum, effective 1 September 2024 and applying across jurisdictions, supersedes the earlier online version and sits alongside a versioned archive of prior releases. It takes a general authorization to engage subprocessors, describing them as OpenText affiliates and their vendors and as subcontractors without naming any, and gives the customer thirty days from notice of a new subprocessor to object, with termination of the affected part of the services as the remedy and deemed acceptance if no objection is made. Audit rights are limited to remote audits and to reliance on existing certifications and reports where possible. Under clause 7.4 of the Cloud Services Use and Delivery Terms, on written request and where the customer has entered a confidentiality agreement, OpenText will provide summaries of third party audit reports and certifications applicable to the services, naming SOC 1 Type II, SOC 2 Type II and the ISO 27001 certificate, with scope gaps verifiable through a Shared Assessments Security Information Gathering form. At company level, OpenText describes an ISMS based on ISO/IEC 27001 using ISO 27002 controls and aligned to the NIST Cybersecurity Framework, with regular SOC audits.
Note: No entry price is recorded because no figure is published at any level and no unit of charge is stated: nothing says whether the subscription is priced per user, matter, gigabyte, custodian or document reviewed. The OpenText eDiscovery product page, the eDiscovery Aviator page and the Cloud Services Use and Delivery Terms v2.0, dated November 2025, publish the capability table, the named paid extra and the three named delivery options. Every commercial route is Contact us, Speak with an expert or Let's talk. Subscription terms sit in the order document and Supplemental Terms, neither published; Supplemental Terms also hold the retention and return terms under clause 6.5, so no retention period is recorded either.
OpenText eDiscovery pricing against its alternatives
Published starting prices for the vendors whose profiles sit closest to OpenText eDiscovery.
Each figure is as the vendor publishes it, in its own currency and billing unit, so the rows are not like for like.
- OOpenText eDiscoveryNo published figure
- MMerlin Search TechnologiesNo published figure
- PPrevailNot yet recorded
- CCaseMarkFrom $100 per user/month
- DDISCONo published figure
- EEpiq AINo published figure
- BBriefCatchNo published figure
- CCasepointNo published figure
- LLexbeNo published figure
“Not yet recorded” means the index holds no pricing record for that vendor, not that the vendor publishes nothing. Which legal AI vendors publish their pricing.
OpenText eDiscovery pricing, answered
How much does OpenText eDiscovery cost?
The AI Legal Index has no published price figure on record for OpenText eDiscovery. OpenText publishes what an eDiscovery subscription contains but not what it costs. A subscription includes the AI features branded eDiscovery Aviator, technology assisted review, self service data processing, predictive search and an integrated viewer with redaction. Connectors for private cloud are a paid extra. It runs in public cloud, private cloud, as a managed service, on premises or hybrid, and a published checklist covers the choice. There is no rate card, no per user or per gigabyte figure, no minimum and no implementation charge, and prices are quoted through a contact form. Aviator Review gives customers token estimates on a sample before a full run. Data retention and return are set in the Supplemental Terms for each order rather than published, and deletion after termination can be delayed up to 180 days by the cloud provider.