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Bounsel

Bounsel AI generates summaries, answers questions about an uploaded agreement and extracts clauses within the Flow contract workspace. Natural language processing also creates the questions for a form when a team uploads a template. The underlying application supports conditional document generation, approvals, comments, version management, reminders and repository filtering without requiring those AI functions. AI is purchased as an add on to Premium or Enterprise.

Sign supplies electronic signatures, and Ticketing handles legal requests separately. The combination places language models inside a broader contracting process, from gathering the information for a template to reviewing and organizing the resulting agreement.

The Q&A assistant works on the contract being reviewed, while automatic summaries condense that agreement and clause extraction isolates relevant text. Those functions give users a specific source file to examine beside the generated explanation. The product describes a custom language model and natural language processing, but does not show a retrieval method with linked passages, an accuracy test set or a citation checking process.

Section 4 of the service agreement also disclaims the accuracy and reliability of information produced through the software. Contract questions and summaries therefore remain distinct from verified legal research or a check of current judicial authority.

Users build the templates, define conditional flows and request approvals before completing agreements. The shared editor supports changes, comments and version access, and the activity feed tracks the contract's progress. A guest receives a particular task such as reading, commenting, approving or signing, with access assigned by the inviting user. These review surfaces let a legal team control work that begins with AI generated questions or summaries.

The service agreement leaves responsibility for the resulting documents with the customer. No AI confidence threshold, automatic stop condition or correction route after an unsupported answer accompanies these workflow controls.

Hospital Sant Joan de Deu describes using Bounsel in its legal department, including regular follow up meetings and support for resolving problems. Legal counsel Edith Alcaide Cano names two teammates and describes more than six months of use. Iryo and Forus also have named legal executives discussing contract organization and implementation. For the AI add on itself, Shakers cofounder Adrian de Pedro describes using its capabilities to analyze complex data.

Flow's headline claims include faster approvals and more completed agreements, but those figures are not tied to a dated study with a baseline and a measurement method.

The service agreement restricts access to confidential information to users who need it for the contract and binds them to confidentiality. Its document access permission also allows Bounsel to analyze structural information to improve the service, while excluding personal or confidential information from its own purposes. The privacy policy goes further into the operation: authorized staff can access encrypted files to refine internal AI models, and document information can remain for improvement after personal data is deleted.

These commitments do not amount to a blanket prohibition on training. Privilege handling, model provider retention and enforcement of matter boundaries during AI retrieval are not specified.

Bounsel's service agreement describes a technological document management tool and limits its use to professional purposes. Customers remain responsible for the documents they create and for the consequences of using information from the software. The workflow gives legal teams templates, approval requests and collaboration tools to manage contributions from other departments and external guests. These functions support work supervised through the customer's contracting process.

The legal solution targets internal counsel handling employment, commercial and administrative agreements. No jurisdiction specific competence or supervision guidance accompanies the AI assistant, and the professional use restriction does not require every user to be a lawyer.

The company discusses accuracy, fairness and confidentiality as challenges when lawyers use AI. Its contract assistant is aimed at questions, summaries and extraction, while template controls and approval steps remain part of the broader Flow application. Bounsel also describes internally training models on contract patterns and limiting access to authorized staff. These statements explain its general approach to AI use and data handling, without a release evaluation method, a testing schedule or results comparing performance across contract types or populations. The named founders and product team do not come with an explicit assignment of accountability for AI governance.

The data processing agreement requires confidential staff access, equivalent obligations for subprocessors and notification of a known personal data security breach within 24 hours. At the end of processing, the customer chooses return or deletion of personal data, subject to mandatory retention. The privacy policy separately describes account deletion and the removal of personal data when a document is deleted, while retaining other document information for AI improvement.

Role permissions, encryption and SAML support access controls. A complete processor inventory, a retention period for AI prompts and outputs, and a schedule for deleting retained training information are not provided.

Section 4 of the service agreement supplies the software as is and disclaims warranties concerning accuracy, reliability and fitness for a purpose. Customers are responsible for their use of generated information and for the documents they produce. The agreement excludes consequential damages and lost profits, with liability limited to the amounts Bounsel has received under the contract. It also promises diligent service and support for interruptions, rather than a remedy for a mistaken AI answer.

No separate output indemnity, financial recovery for an incorrect contract analysis or applicable insurance commitment appears in the customer terms.

Zapier links the contract workspace with storage, messaging and calendar applications. Bounsel describes moving files into Google Drive, Dropbox or OneDrive, sending contract updates to Slack or Teams, and adding milestones to Google Calendar or Outlook. API access and webhooks provide another integration route. A developer first creates a Bounsel account and organization, holds the Admin role and generates an API key in Integrations.

Word, Google Docs and editable PDF files can also become templates. These are business workflow connections; the available material does not describe a legal document system connector inheriting its permissions at AI query time.

Flow is a hosted web application with a private customer workspace, user licenses and separately invited guests. The security page identifies AWS hosting in Ireland, while the homepage also names Google Cloud in Belgium. The privacy policy places stored documents in AWS and says personal data is not transferred outside the European Economic Area. Access uses the browser, with SAML available for larger deployments. The sources do not distinguish where each AI processing step runs from the storage location, nor offer a customer selected region, private deployment option or region schedule by plan.

Bounsel states that it holds ISO/IEC 27001:2022 certification. Its security controls also include encrypted connections, file encryption, role based access and SAML sign in, with AWS infrastructure in Ireland. Sign supports advanced electronic signatures under eIDAS, which addresses signing rather than the quality of generated contract answers. The security page does not expose the certificate's scope, issuing body, validity dates or an independent assessment report.

References to GDPR, PIPEDA, CCPA and OWASP describe compliance and security practices alongside the certification; they do not establish additional independent audits of the AI functions or the full service.

The AI product uses a custom large language model and natural language processing for contract questions, summaries and clause extraction. Its research projects focus on Spanish legal language, and the privacy policy describes internal training to identify recurring patterns in customer files. AWS is identified for document storage, with Google Cloud also named on the homepage for infrastructure. Those hosting references do not identify the language model's underlying provider or production version.

No model inventory, separate inference location or commitment to notify customers before a model replacement accompanies the description of the custom model.

Premium and Enterprise organize the current Flow offer, with unlimited templates and repository storage on both. Premium includes 1,000 automatically generated documents per account each year, while Enterprise removes that limit. AI, Sign and Ticketing are separate add ons, and AI requires one of these paid plans. Both plans route buyers to a sales conversation without a numeric subscription amount. The customer agreement describes user licenses and one or two year terms, with a month of notice before ending the relationship. Custom development and integration work is negotiated separately, and no fixed implementation fee is supplied.

Legal departments use the product for labor, commercial and administrative agreements, while HR, sales and operations teams can create contracts from approved templates. Sector pages cover medical, agrifood and financial organizations. Named users include hospital counsel and legal executives at Iryo and Forus, and the Flow FAQ also identifies law firms and consulting businesses among its users. Spanish language legal processing is a specific focus of the AI research projects.

The product does not define a jurisdiction by jurisdiction support matrix or claim a comprehensive legal research collection, and no explicit boundary lists unsupported contract types.